--- title: "NHAIS Annual Support + Maintenance" ocid: "ocds-h6vhtk-0326ca" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0326ca" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0326ca.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0326ca.json" source: "Find A Tender Service" current_stage: "Award" buyer: "BUSINESS SERVICES ORGANISATION I T S" published: "2022-03-28" --- # NHAIS Annual Support + Maintenance Buyer: BUSINESS SERVICES ORGANISATION I T S Current stage: Award OCID: ocds-h6vhtk-0326ca [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0326ca) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0326ca.json) ## Summary The Business Services Organisation (BSO) is seeking support and maintenance for the National Health Application and Infrastructure Service (NHAIS) system, which is vital for managing primary care patient registrations and related services. This procurement, titled "NHAIS Annual Support + Maintenance", falls under the IT services sector and is currently in the award stage. The contract, valued at £50,000, was signed on 28 March 2022. The procurement process utilised a limited method without prior publication of a call for competition, as Dedalus is the sole supplier with the necessary expertise for supporting this system in Northern Ireland. This procurement presents an opportunity for businesses specialising in IT services, particularly those with experience in health informatics or database management. While Dedalus currently maintains the exclusive contract for NHAIS, enterprises with innovative solutions or supplementary services may find potential for partnership or future tenders within the public health sector. Companies focusing on cybersecurity advancements, software upgrades, or tailored maintenance solutions could be well-positioned to respond to future needs as the NHAIS undergoes updates as part of the Digital Identity Project. ## Notice National Health Application and Infrastructure Service (NHAIS) is a system that has been developed by the NHS for the sole use of the NHS to help manage primary care patient registrations, practitioner payments, population screening and other services. Dedalus then took over support in 2021 and are now the only supplier with the relevant skills and knowledge required to support this system. BSO run a customised version of the software in N.I. to better meet the needs of the services they provide. The NHAIS system has been used exclusively in N.I. since 2004 to provide the services noted below that are essential to H&SC in N.I. It is currently due for replacement as part of the Digital Identity Project at a cost of approx. PS20M (as per current BC). There is currently no other supplier for these services. ### Lot Information Lot 1 National Health Application and Infrastructure Service (NHAIS) is a system that has been developed by the NHS for the sole use of the NHS to help manage primary care patient registrations, practitioner payments, population screening and other services. Dedalus then took over support in 2021 and are now the only supplier with the relevant skills and knowledge required to support this system. BSO run a customised version of the software in N.I. to better meet the needs of the services they provide. The NHAIS system has been used exclusively in N.I. since 2004 to provide the services noted below that are essential to H&SC in N.I. It is currently due for replacement as part of the Digital Identity Project at a cost of approx. PS20M (as per current BC). There is currently no other supplier for these services. The services provided by NHAIS are required on an on-going basis and no other supplier can provide this service. Annual payments for software licences, support and maintenance are required in order for NHAIS to be legally and effectively operated by Family Practitioner Services. This will also include any upgrades of the Cache database as required. Failure to carry out required upgrades to the Cache database will result in increased vulnerability and security risk as the current version is out of support. STA8304 was completed in 2020 for NHAIS annual support and maintenance to DXC for PS1.2m. Dedalus are now providing annual support and maintenance instead of DXC. A further PS50,000 is required over the period of the contract to ensure that upgrades to the Cache databases are completed. ### Procurement Information National Health Application and Infrastructure Service (NHAIS) is a system that has been developed by the NHS for the sole use of the NHS to help manage primary care patient registrations, practitioner payments, population screening and other services. Dedalus then took over support in 2021 and are now the only supplier with the relevant skills and knowledge required to support this system. BSO run a customised version of the software in N.I. to better meet the needs of the services they provide. The NHAIS system has been used exclusively in N.I. since 2004 to provide the services noted below that are essential to H&SC in N.I. It is currently due for replacement as part of the Digital Identity Project at a cost of approx. PS20M (as per current BC). There is currently no other supplier for these services. The services provided by NHAIS are required on an on-going basis and no other supplier can provide this service. Annual payments for software licences, support and maintenance are required in order for NHAIS to be legally and effectively operated by Family Practitioner Services. This will also include any upgrades of the Cache database as required. Failure to carry out required upgrades to the Cache database will result in increased vulnerability and security risk as the current version is out of support. STA8304 was completed in 2020 for NHAIS annual support and maintenance to DXC for PS1.2m. Dedalus are now providing annual support and maintenance instead of DXC. A further PS50,000 is required over the period of the contract to ensure that upgrades to the Cache databases are completed. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/008240-2022 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Award procedure without prior publication of a call for competition | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 28 Mar 2022 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 27 Mar 2022 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | £50,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | BUSINESS SERVICES ORGANISATION I T S | | Locality | BELFAST | | Post town | Northern Ireland | | Postcode | BT1 4JE | | Country | Northern Ireland | | ITL 1 | TLN Northern Ireland | | ITL 2 | TLN0 Northern Ireland | | ITL 3 | TLN06 Belfast | | Local authority | Belfast | | Electoral ward | Central | | Westminster constituency | Belfast South and Mid Down | | Delivery location | TLN Northern Ireland | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | DEDALUS | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 28 Mar 2022 at 09:09 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008240-2022 ## Notice URLs - http://www.hscbusiness.hscni.net ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0326ca. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0326ca.json.