---
title: "FWoW Connections Portal - Phase 1 additional costs"
ocid: "ocds-h6vhtk-032813"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032813"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032813.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032813.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHERN GAS NETWORKS LIMITED"
published: "2022-03-30"
---

# FWoW Connections Portal - Phase 1 additional costs

Buyer: NORTHERN GAS NETWORKS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-032813

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-032813.json)

## Summary

Northern Gas Networks Limited is conducting a public procurement process for the "FWoW Connections Portal - Phase 1 additional costs" under the IT services category, specifically for consulting and software development. The procurement is currently in the Award stage, having been completed on 30th March 2022. This project aims to enhance customer experience by allowing real-time access to application statuses through an online self-service portal. The contract was awarded to TPoint Solutions Limited, with a contract value of £16,553. 

This tender presents significant opportunities for businesses specialising in IT services, particularly those focused on software development and consulting. Companies that can demonstrate expertise in creating user-friendly digital solutions and integrating systems will find this tender appealing. Additionally, firms experienced in the gas distribution sector and capable of meeting specific customer engagement needs could stand out as valuable participants in future projects like this one. The ongoing relationship with Northern Gas Networks may facilitate further contracts as their digital transformation initiatives progress.

## Notice

In 2020 during the FWoW Connections project it was identified that an online self-serve portal would benefit both the connections team but also our connections customers by improving the time it takes to raise and complete a quotation or job. It would also improve the overall customer experience because customers would have access to real time information about their application status. TPoint have built the majority of the functionality in the portal. This notice is for for some additional costs to implement Phase 1 of the portal for go live.

### Lot Information

Lot 1

In 2020 during the FWoW Connections project it was identified that an online self-serve portal would benefit both the connections team but also our connections customers by improving the time it takes to raise and complete a quotation or job. It would also improve the overall customer experience because customers would have access to real time information about their application status. TPoint have built the majority of the functionality in the portal. This notice is for for some additional costs to implement Phase 1 of the portal for go live. N.B. This a variation to the Customer Engagement Management System contract. The total overall increase since the original contract is 39%, however NGN was unable to publish a modification notice because the original contract notice could not be found, therefore a VEAT notice was published instead.

### Procurement Information

In 2020 during the FWoW Connections project it was identified that an online self-serve portal would benefit both the connections team but also our connections customers by improving the time it takes to raise and complete a quotation or job. It would also improve the overall customer experience because customers would have access to real time information about their application status. TPoint have built the majority of the functionality in the portal. This notice is for some additional costs to implement Phase 1 of the portal for go live. N.B. This a variation to the Customer Engagement Management System contract. The total overall increase since the original contract is 39%, however NGN was unable to publish a modification notice because the original contract notice cannot be found, therefore a VEAT notice was published instead.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008574-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Mar 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Mar 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £16,553 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHERN GAS NETWORKS LIMITED |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS15 8TU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Garforth & Swillington |
| Westminster constituency | Leeds East |
| Delivery location | TLE42 Leeds |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TPOINT SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Mar 2022 at 13:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008574-2022
- 30 Mar 2022 at 13:40 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008568-2022

## Notice URLs

- https://www.northerngasnetworks.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032813. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032813.json.