---
title: "Intersystems - TrakCare Laboratory Information System Maintenance & Support"
ocid: "ocds-h6vhtk-0328fb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0328fb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0328fb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0328fb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK AND NORWICH HOSPITALS NHS FOUNDATION TRUST"
published: "2022-04-01"
---

# Intersystems - TrakCare Laboratory Information System Maintenance & Support

Buyer: NORFOLK AND NORWICH HOSPITALS NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-0328fb

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0328fb.json)

## Summary

The Norfolk and Norwich Hospitals NHS Foundation Trust is seeking maintenance and support for the TrakCare Laboratory Information System, having initiated this tender process on 1 April 2022. The procurement falls within the services category, specifically detailing software maintenance and repair services (CPV code: 72267000). The procurement method is classified as a limited procedure, whereby the contract was awarded without prior publication of a call for competition due to the extension of the existing contract by one year, allowing sufficient time to run a competition. The active award for this contract, valued at £153,645.71, was signed on 31 March 2022.

This procurement presents an excellent opportunity for businesses specialising in software maintenance and technical support services, particularly those with experience in healthcare systems. Companies that can deliver high-quality service support and have a strong understanding of laboratory information systems would be well-suited to compete. In addition, this tender may attract larger corporations adept at managing comprehensive service contracts within the public healthcare sector.

## Notice

TrakCare Laboratory Information System Maintenance & Support

### Lot Information

Lot 1

Extended the contract by one year to allow for sufficient time to run a competition

### Procurement Information

Extended the contract by one year to allow sufficient time for a competition.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008800-2022 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Apr 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Mar 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £153,645 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK AND NORWICH HOSPITALS NHS FOUNDATION TRUST |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR4 7UY |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH53 Breckland and South Norfolk |
| Local authority | South Norfolk |
| Electoral ward | Cringleford |
| Westminster constituency | South Norfolk |
| Delivery location | TLH1 East Anglia |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INTERSYSTEMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267000 - Software maintenance and repair services

## Release History

- 1 Apr 2022 at 10:36 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008800-2022

## Notice URLs

- http://www.intersystems.com
- https://www.nnuh.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0328fb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0328fb.json.