---
title: "BBC - Business Process Outsourcing"
ocid: "ocds-h6vhtk-032a85"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032a85"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032a85.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032a85.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE BRITISH BROADCASTING CORPORATION (BBC)"
published: "2023-07-20"
---

# BBC - Business Process Outsourcing

Buyer: THE BRITISH BROADCASTING CORPORATION (BBC)  
Current stage: Award  
OCID: ocds-h6vhtk-032a85

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-032a85.json)

## Summary

The British Broadcasting Corporation (BBC) has completed a tender process for Business Process Outsourcing services, including Payroll and Application Management Services. The procurement aimed to streamline operations and enhance service quality for the BBC Group, allowing for significant outsourcing opportunities. The tender, with an active status, was part of the BBC's centenary celebrations and had an initial term of six years, extendable up to a maximum of ten years. The procurement method was selective, with a competitive procedure involving negotiation.

This tender by the BBC for Business Process Outsourcing presents growth opportunities for businesses offering administrative services, particularly in the areas of finance, payroll, and application management. With a focus on quality and cost criteria, potential suppliers need to align with the BBC's mission of impartiality and high-quality service delivery. The procurement process from planning to awarding of the contract has ensured compliance with public contract regulations, with the possibility of extending services over the contract term based on performance and agreed conditions.

## Notice

BPO (Business Process Outsourcing), Payroll and AMS (Application Management Services) services.

### Lot Information

Lot 1

The tender for BPO (Business Process Outsourcing), Payroll and AMS (Application Management Services) services is being published in the year that the BBC celebrates its centenary, and our mission remains vital - to serve all audiences through impartial, high-quality and distinctive output and services which inform, educate and entertain. This contract will allow the BBC to access specialist outsourced services which aligns to our ambitions of being a simpler and leaner organisation that can focus on its audiences. The BBC is acting on behalf of the BBC Group including the commercial subsidiaries within BBC Commercial Holdings Limited. The scope of the services in this tender are largely in line with the BBC's current outsource contract (that is due to end in June 2024): Business Process Outsourcing - outsourced activities across Finance, Purchase to Pay, Order to Cash, Contingent Workers, Expenses and Advances, Artist & Contributors and the Payments & Treasury function. Payroll - providing UK and International payroll services to BBC staff and freelancers, ensuring systems are secure and agile to accommodate legislative changes and to enable payments and deductions in line with BBC policies. Application Management Services - providing application management services and change delivery services for the BBC application landscape for Finance, Procurement and HR based on SAP (including ECC6, S4 Hana, SRM, Ariba, BW/BPC, Successfactors, Concur), and other BBC systems, including ACON for artist and contributors. The AMS services underpins smooth operational day to day running of the BBC. The Contract will have an initial term of six (6) years which will begin from the service commencement date. Prior to this will be a maximum one (1) year transition period. The BBC may extend the contract beyond the initial term, with the maximum extension period being four (4) years in total. If the BBC utilises all extensions, from Service Commencement to extension period expiry the contract would last a maximum ten (10) years. The total value of this contract will be dependant of a number of factors including: exercising extensions, transition to the new contract, major projects or system upgrades and changes to the scope of services during the contract life. The contract value range does not represent committed spend but instead represents the maximum spend that could be made over the contracts total term. The total value range includes anticipated spend from BBC Commercial Holding Limited.

Options: The Contract will have an initial term of six (6) years which will begin from the service commencement date. Prior to this will be a maximum one (1) year transition period. The BBC may extend the contract beyond the initial term, with the maximum extension period being four (4) years in total.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020920-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jul 2023 |
| Submission deadline | 6 May 2022 |
| Future notice date | Not specified |
| Award date | 27 Jun 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £170,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £170,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE BRITISH BROADCASTING CORPORATION (BBC) |
| Locality | LONDON |
| Post town | West London |
| Postcode | W1A 1AA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | West End |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TATA CONSULTANCY SERVICES |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75100000 - Administration services
- 75112000 - Administrative services for business operations

## Release History

- 20 Jul 2023 at 10:59 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020920-2023
- 6 Apr 2022 at 08:39 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009194-2022

## Notice URLs

- http://www.bbc.co.uk/supplying/
- https://bbc.bravosolution.co.uk
- https://bbc.bravosolution.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032a85. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032a85.json.