---
title: "Reactive Maintenance and 24hr emergency call out service to Council Assets"
ocid: "ocds-h6vhtk-032af4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032af4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032af4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032af4.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "ST.HELENS COUNCIL"
published: "2022-04-06"
---

# Reactive Maintenance and 24hr emergency call out service to Council Assets

Buyer: ST.HELENS COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-032af4

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## Summary

St. Helens Council is seeking bids for a contract titled "Reactive Maintenance and 24hr Emergency Call Out Service to Council Assets". This procurement falls under the construction work industry category and is classified as works. The tender process is currently in the planning phase, with submissions due by 10 May 2022. The contract, which will be awarded as a single lot, has an initial duration of three years, with the potential for two one-year extensions. The service will encompass reactive maintenance and provide the opportunity for contractors to quote for planned works projects up to £10,000 in value.

This tender presents a significant opportunity for growth for businesses specialising in reactive maintenance and emergency services. Companies that can demonstrate experience in providing 24-hour on-call services to similar organisations will be well-suited to compete. The nature of this contract, which may involve unpredictable volumes of work depending on client budgets and maintenance needs, necessitates a flexible and responsive approach. With an approximate previous contract value of £400,000, businesses that are capable of delivering a value-for-money service, while adhering to the quality requirements, stand to benefit from sustained engagement with the Council and potentially with participating schools and commercial assets.

## Notice

The service is for the provision of a reactive maintenance and 24hr emergency call out service to Council Assets. The appointed contractor will also be offered the opportunity to quote competitively for planned works projects, up to PS10,000 in value, via a Schedule of Rates. Bidders should already be providing 24hr on call services to other, similar sized, organisations

### Lot Information

Lot 1

The service is for the provision of a reactive maintenance and 24hr emergency call out service to Council Assets. The appointed contractor will also be offered the opportunity to quote competitively for planned works projects, up to PS10,000 in value, via a Schedule of Rates. The responsive nature of this service means that the value of work cannot be guaranteed in total value for any single year nor can the resourcing requirements or works value be guaranteed on a week by week basis. The value will be dependent upon available client budgets within the cycle of a financial year and general day to day maintenance requirements. In the previous year the value of works was approximately PS400,000.00 The Council will also include, within this contract, those schools that opt into their 'buyback' services and is also considering the possibility of including some reactive maintenance requirements of the Church Square shopping Centre and other Commercial / Retail assets . The financial value and requirements of these additional facilities are, at this stage, undefined as they will be on an 'opt in' scenario. The initial contract will be for a period of 3 years with 2 additional 1 year extensions available and will be awarded as a single Lot. Selection/Award Criteria Bidders should already be providing 24hr on call services to other, similar sized, organisations. The service will be procured on a price / quality basis. The pricing element will be based on cost plus arrangement with rates established for a range of individual specified trades and activities, not otherwise provided by framework contracts, the key principle being to demonstrate that the successful team is delivering a value for money service for the Council and its customers. The selection process will include an interview.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009305-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Apr 2022 |
| Submission deadline | 10 May 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ST.HELENS COUNCIL |
| Locality | ST HELENS |
| Post town | Warrington |
| Postcode | WA10 1HF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | St. Helens |
| Electoral ward | St Helens Town Centre |
| Westminster constituency | St Helens South and Whiston |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 45 - Construction work
- 50 - Repair and maintenance services

### Codes

- 45000000 - Construction work
- 50000000 - Repair and maintenance services

## Release History

- 6 Apr 2022 at 15:37 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/009305-2022

## Notice URLs

- http://www.sthelens.gov.uk
- https://procontract.due-north.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032af4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032af4.json.
