---
title: "Title missing - see contract for details."
ocid: "ocds-h6vhtk-032b0e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032b0e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032b0e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032b0e.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "MINISTRY OF DEFENCE"
published: "2022-04-07"
---

# Title missing - see contract for details.

Buyer: MINISTRY OF DEFENCE  
Current stage: Tender  
OCID: ocds-h6vhtk-032b0e

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-032b0e.json)

## Summary

The Ministry of Defence is initiating a selective tender process for reception services at HM Naval Base Devonport, the largest naval base in Western Europe, located in Plymouth. This procurement falls under the services category with a specific focus on defence services. The tender is currently active, with a submission deadline set for 13th May 2022. Interested suppliers are encouraged to register via the eTendering portal for further details and to submit their bids in compliance with the contract's requirements, which include processing security vetting applications for site access.

This procurement presents a significant opportunity for businesses in the service sector, particularly those experienced in security and reception services, to engage with a key governmental authority. Companies that excel in customer service and compliance with security protocols would be well-suited to tender for this contract, which has a term of five years with the potential for a two-year extension. The successful contractor will also need to demonstrate strong performance metrics through monthly reporting, providing a platform for businesses to showcase their capabilities and enhance their reputations within the defence industry.

## Notice

HM Naval Base (NB) Devonport is the largest NB in Western Europe, employing a large and diverse workforce, consisting of MoD and civilian personnel. It is the sole nuclear repair and refuel facility for the Royal Navy, the NB Reception Centres provide a critical enabling function, in line with MoD risk appetite, and in support of NB Operational Outputs. Being the first port of call to visitors, the Contractor is required to have a customer focused approach and provide an accurate and timely service with the security of the Naval Base the priority at all times. The Contractor must be compliant with the Authority's' Guidance and Policy and is expected to deliver the service from the authorised Pass Offices, operating throughout the hours detailed in the Schedule of Requirements. The Reception Centre provider has the responsibility to process Security Vetting applications and issue all security and vehicle passes to Suppliers, Contractors, Visitors and Staff, with responsibility for ensuring Devonport Site Access Induction training is completed (DSAI) . Monthly reporting on Key Performance Indicators, including Customer Satisfaction surveys will be a key responsibility in this contract as well as regular performance and progress meetings with the Authority. The Contract is for a 5 year period with the option for the Authority to extend for a further 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009331-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2022 |
| Submission deadline | 13 May 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | PLYMOUTH |
| Post town | Plymouth |
| Postcode | PL2 2BG |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | Devonport |
| Westminster constituency | Plymouth Sutton and Devonport |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79992000 - Reception services

## Release History

- 7 Apr 2022 at 08:36 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009331-2022

## Documents

- https://contracts.mod.uk/esop/guest/go/opportunity/detail?opportunityId=53500

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032b0e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032b0e.json.