---
title: "PT1562 Wiltshire RTPI System"
ocid: "ocds-h6vhtk-032b24"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032b24"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032b24.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032b24.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WILTSHIRE COUNCIL"
published: "2022-08-22"
---

# PT1562 Wiltshire RTPI System

Buyer: WILTSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-032b24

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## Summary

In Wiltshire, the Council has completed a procurement process for the provision and maintenance of a Real Time Passenger Information System. The contract, titled "PT1562 Wiltshire RTPI System," falls under the repair and maintenance services category, catering to the needs of bus service providers and commuters. The contract involves the Supply and Maintenance of a new RTPI system to modernise the existing infrastructure in compliance with Bus Services Act 2018 and Bus Open Data Service requirements. The contract duration is 5 years, with options for extensions up to a maximum of 10 years.

This tender by Wiltshire Council offers opportunities for businesses in the repair and maintenance services industry to provide innovative solutions for modernising the RTPI system. Businesses well-versed in mobile telecommunication technology, system architecture, fault management systems, and content management systems would be well-suited to compete. The procurement stage is now complete, and the Council is looking to partner with suppliers who can deliver on the specified requirements within the designated timeline.

## Notice

Procurement for the provision of Supply and Maintenance of Real Time Passenger Information System for Wiltshire Council Wiltshire Council's current Real Time Passenger Information (RTPI) system has been in operation for over 15 years and has been supplied and is currently being maintained by Trapeze Group UK (TGUK). The maintenance service provided by TGUK is due to expire at the end of June 2022. The existing RTPI system architecture is dated and needs modernisation to meet the needs of its bus service providers, bus commuters and be able to meet the requirements specified in the Bus Services Act 2018 and Bus Open Data Service (BODS). This document (referred to as Volume 2: Service Information) forms part of the Contract for a new RTPI system that will deliver greater functionality, innovation and benefits to the Council, bus operators and most importantly to those who will be using the bus services within Wiltshire. Funding for the new system has been secured from the Salisbury Transport Strategy, Section 106 and existing revenue budgets. Volume 2: Service Information contains the requirements for the provision, installation and maintenance for Wiltshire's new RTPI system. Volume 2 is one of three volumes (listed below) that form the Contract: * Volume 1: NEC4 Term Service Contract * Volume 2: Service Information * Volume 3: Price List The new Contract will be for 5 years with an option to extend it by 2 further periods of 2 and 3 years (i.e., 5+2+3 years, maximum Contract period 10 years). The initial 5 years is made up of 6 months for the provision and installation works and 54 months for the initial maintenance phase.

### Lot Information

Lot 1

The key requirements for Wiltshire's new RTPI system include: * Contractor hosted Live RTPI server(s) - Tier 3 Environment. * Testing and training server. * Web based solution. * A scalable solution. * System architecture based on mobile telecommunication technology (i.e., 4G/ 5G) * BODS will be the main source of data for all bus operators. * As an option, the system will be able to receive real time data separately from each of the bus operators (i.e., Stagecoach, Go South Coast, First Group and any others identified by Wiltshire Council). * Delivery of an automated Fault Management System (FMS). * Delivery of a Content Management System (CMS). * Delivery of Real Time (RT) Prediction Engine. * Providing punctuality and reliability reports against national targets. * To deliver both RT and Scheduled Time (ST) information for bus services, with RT in minutes and ST in 24-hour clock format, with the ability to display this information on different media channels and displays at bus stops, as well as hubs and interchanges for connecting bus services. * Decommission existing display assets. * Provision, installation and maintenance of 133 new three-line 28" LED BSD. * Provision, installation and maintenance of 39 new three-line LED flag displays. * Provision of Free RTPI Open Application Programme Interface (API) to third party data providers (e.g., Mobile App and web developers). * As an option, the system will provide bus traffic light priority for late running buses. * All hardware should be compatible with the emerging RTIG Standard.

Renewal: The new Contract will be for 5 years with an option to extend it by 2 further periods of 2 and 3 years (i.e., 5+2+3 years, maximum Contract period 10 years). End of this period the contract will be subject to renewal

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023202-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Aug 2022 |
| Submission deadline | 4 May 2022 |
| Future notice date | Not specified |
| Award date | 21 Aug 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WILTSHIRE COUNCIL |
| Locality | TROWBRIDGE |
| Post town | Bath |
| Postcode | BA14 8JN |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Trowbridge Central |
| Westminster constituency | South West Wiltshire |
| Delivery location | TLK15 Wiltshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | R2P UK SYSTEMS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 51 - Installation services (except software)

### Codes

- 50000000 - Repair and maintenance services
- 51000000 - Installation services (except software)

## Release History

- 22 Aug 2022 at 08:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/023202-2022
- 7 Apr 2022 at 13:52 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009392-2022
- 7 Apr 2022 at 11:01 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009353-2022

## Notice URLs

- http://www.wiltshire.gov.uk/
- https://procontract.due-north.com/Advert/Index?advertId=f4f4f09f-bab1-ec11-8113-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032b24. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032b24.json.