---
title: "Audience Data and Insights Tool"
ocid: "ocds-h6vhtk-032b70"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032b70"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032b70.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032b70.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "THE ARTS COUNCIL OF ENGLAND"
published: "2022-04-07"
---

# Audience Data and Insights Tool

Buyer: THE ARTS COUNCIL OF ENGLAND  
Current stage: Tender  
OCID: ocds-h6vhtk-032b70

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032b70)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-032b70.json)

## Summary

The Arts Council of England is currently undertaking a procurement process for an "Audience Data and Insights Tool," classified under software programming and consultancy services. The procurement, which has an estimated value of £1,600,000, is in the open tender stage, with a submission deadline of 19 May 2022. The contract will run from 1 September 2022 to 31 March 2026, requiring a delivery location within the United Kingdom. Interested parties are encouraged to refer to the detailed requirements provided in the invitation to tender (ITT) documents available on the Delta eSourcing portal.

This tender presents a significant opportunity for small and medium enterprises (SMEs), particularly those specialising in IT services, software development, or data analysis. Companies that can provide online data collection and analysis platforms, alongside support services for arts and cultural organisations, could find this contract particularly aligned with their offerings. As the project focuses on collecting and analysing audience data, businesses with experience in market research, consultancy, and technological solutions tailored to the arts sector may thrive in this competitive landscape.

## Notice

Audience Data & Insights Tool: the provision of an online data collection and analysis platform and associated support services that will enable NPOs and other arts and cultural organisations to collect and submit audience data and provide them and ACE with the ability to derive insights from the data.

### Lot Information

Lot 1

In this Procurement, Arts Council England (ACE) is seeking a suitably qualified Contractor to provide an online data collection and analysis platform and associated support services. The platform will enable NPOs and other arts and cultural organisations to collect and submit audience data and provide them and ACE with the ability to derive insights from the data. Data will include but not be limited to their total audience volumes, touring information, postcode and demographics data (i.e. ethnicity, age, gender, disability, socio-economic background) of their audience, and box office transaction data. The platform must be fully operational and capable of accepting data from 1 April 2023 until the end of the Contract. A detailed set out requirements is set out in the ITT which can be downloaded from https://www.delta-esourcing.com/tenders/UK-UK-London:-Software-programming-and-consultancy-services./7K572J6M77 Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/7K572J6M77

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009429-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2022 |
| Submission deadline | 19 May 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Aug 2022 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,600,000 |
| Lots value | £1,600,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ARTS COUNCIL OF ENGLAND |
| Locality | LONDON |
| Post town | Central London |
| Postcode | WC1B 3HF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Bloomsbury |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 48900000 - Miscellaneous software package and computer systems
- 72000000 - IT services: consulting, software development, Internet and support
- 72200000 - Software programming and consultancy services
- 73110000 - Research services
- 73210000 - Research consultancy services
- 79310000 - Market research services
- 79311000 - Survey services

## Release History

- 7 Apr 2022 at 18:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009429-2022

## Notice URLs

- https://www.artscouncil.org.uk
- https://www.delta-esourcing.com/respond/7K572J6M77
- https://www.delta-esourcing.com/tenders/UK-UK-London:-Software-programming-and-consultancy-services./7K572J6M77

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032b70. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032b70.json.