---
title: "Responsive Repairs and Void Maintenance"
ocid: "ocds-h6vhtk-032bf1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032bf1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032bf1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032bf1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTH STAR HOUSING GROUP"
published: "2022-06-15"
---

# Responsive Repairs and Void Maintenance

Buyer: NORTH STAR HOUSING GROUP  
Current stage: Award  
OCID: ocds-h6vhtk-032bf1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032bf1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-032bf1.json)

## Summary

The procurement process titled "Responsive Repairs and Void Maintenance" is being conducted by North Star Housing Group, which is based in Thornaby, Stockton on Tees, UK. This tender is classified under the "Repair and maintenance services" category and is aimed at selecting a principal contractor to manage various responsive repair and maintenance contracts. Currently, the procurement is in the "active" stage, following a selective procurement method using competitive dialogue. Key dates include the tender submission deadline on 9th May 2022, and the overall contract value is approximately £19 million, with a potential duration of up to 10 years, including extensions.

This tender presents a significant opportunity for businesses specialising in repair and maintenance services, particularly those with an innovative approach to property management. Companies that excel in service delivery, project management, and competitive pricing will be well-suited to compete for this contract, as North Star seeks a forward-thinking partner to enhance their service offering. Firms should prepare to engage in a competitive dialogue process that allows room for negotiation and adaptability following the initial selection criteria.

## Notice

North Star is looking for a principal contractor to manage and oversee contracts for Responsive Repairs and Void Maintenance.Background - North Star is not a direct labour organisation and as such all works are completed by third party contractors. Our current responsive maintenance contract is operated in a traditional way but North Star are looking to redefine our approach to repairs and are looking for innovative ideas to improve our service offering. Specification Documents have been provided to act as a basic guide to the basis of the works required but there are some areas that are open for negotiation. For clarity we are looking to award to one sole contractor to operate both of these contracts and are not looking to split them into separate lots. Replacement Kitchen and Bathroom Programme - We also have the opportunity to include our replacement programmes for Kitchens and Bathrooms. This will be discussed with shortlisted bidders during this process.

### Lot Information

Lot 1

North Star are looking to find a principal contractor for our responsive repairs and void maintenance contracts.

Options: Options are available around content of the contract, how works are priced and call centre handling. These will be discussed as part of the competitive dialogue process for bidders who meet our minimum criteria in Stage 1 of this ITT. Options will not be available once the final specifications are issued in Stage 2 ITT.

Renewal: This contracts are being offered on a fixed seven year contract with the option to extend up to a maximum of a further three years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016383-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive dialogue |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jun 2022 |
| Submission deadline | 9 May 2022 |
| Future notice date | Not specified |
| Award date | 14 Jun 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £19,000,000 |
| Lots value | £19,000,000 |
| Awards value | Not specified |
| Contracts value | £19,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH STAR HOUSING GROUP |
| Locality | THORNABY |
| Post town | Cleveland |
| Postcode | TS17 6QN |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Stockton-on-Tees |
| Electoral ward | Mandale & Victoria |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | TLC11 Hartlepool and Stockton-on-Tees |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IAN WILLIAMS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services

## Release History

- 15 Jun 2022 at 09:58 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016383-2022
- 8 Apr 2022 at 17:57 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009558-2022

## Notice URLs

- http://www.northstarhg.co.uk
- https://in-tendhost.co.uk/northstarhg/aspx/Tenders/Current
- https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA30788

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032bf1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032bf1.json.