---
title: "Warden Call & Telecare Systems (Servicing, Maintenance, Repairs & Upgrading Works)"
ocid: "ocds-h6vhtk-032d47"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032d47"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032d47.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032d47.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTHAMPTON CITY COUNCIL"
published: "2022-08-17"
---

# Warden Call & Telecare Systems (Servicing, Maintenance, Repairs & Upgrading Works)

Buyer: SOUTHAMPTON CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-032d47

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032d47)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-032d47.json)

## Summary

The Southampton City Council recently awarded a contract for "Warden Call & Telecare Systems" servicing, maintenance, repairs, and upgrading works. This public procurement process was for repair and maintenance services in around 115 properties owned by the council, including associated electrical works. The contract, valued at £291,280.57 GBP, was signed on 21st July 2022. T2 Digital Ltd is the active supplier for this contract.

This tender opportunity by Southampton City Council aims to create business growth prospects for companies specializing in servicing, maintenance, repair, and upgrading works for warden call and telecare systems. The procurement process, which is currently in the active stage, offers opportunities for SMEs and suppliers who can meet the client's mandatory requirements. Key dates include the tender period ending on 13th May 2022 and the bid opening scheduled for the same day. The contract value is estimated at £960,000 GBP, with a contract period starting on 4th July 2022 and ending on 3rd July 2028, allowing for renewal upon expiry.

## Notice

This bidding opportunity was for delivering a servicing and preventative maintenance service, undertaking repairs where necessary and carrying out upgrading works where required to existing warden call and telecare systems in around 115 No properties owned and managed by Southampton City Council; to include associated electrical works. A more detailed description of the service required was provided within the full suite of accessible supporting bidding documents.

### Lot Information

Lot 1

This bidding opportunity was for delivering a servicing and preventative maintenance service, undertaking repairs where necessary and carrying out upgrading works where required to existing warden call and telecare systems in around 115 No properties owned and managed by Southampton City Council; to include associated electrical works. A more detailed description of the service required was provided within the full suite of accessible supporting bidding documents. Additional information: Regarding 2.5) Award criteria - Price is not the only award criterion and all criteria are stated only in the procurement documents

Renewal: Upon expiry of the final agreed contract term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022786-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Aug 2022 |
| Submission deadline | 13 May 2022 |
| Future notice date | Not specified |
| Award date | 20 Jul 2022 |
| Contract period | 3 Jul 2022 - 3 Jul 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £960,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £291,280 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHAMPTON CITY COUNCIL |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO14 7LY |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Bargate |
| Westminster constituency | Southampton Itchen |
| Delivery location | TLJ32 Southampton |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | T2 DIGITAL |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services

## Release History

- 17 Aug 2022 at 11:04 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022786-2022
- 13 Apr 2022 at 12:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009898-2022

## Notice URLs

- http://www.southampton.goc.uk
- https://supplierlive.proactisp2p.com/Account/Login

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032d47. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032d47.json.