---
title: "Advice & Guidance"
ocid: "ocds-h6vhtk-032d62"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032d62"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032d62.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032d62.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)"
published: "2022-08-01"
---

# Advice & Guidance

Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)  
Current stage: Award  
OCID: ocds-h6vhtk-032d62

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032d62)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-032d62.json)

## Summary

NHS Wales Shared Services Partnership, hosted by Velindre University NHS Trust, is engaged in the procurement process for a remote Advice and Guidance software communications system. The tender, titled "Advice & Guidance," falls under the CPV classification for software package and information systems and is categorised as goods. The procurement method is an open procedure, with the tender period ending on 16 May 2022. This project aims to provide a bespoke directory of services and support pan-Wales national services. Though the most recent status shows the tender has been cancelled, it previously operated under the planning stage, having sought to gather responses from potential suppliers in the region of Cardiff, UK.

This procurement offers opportunities for businesses specialising in software development, particularly those focusing on tailored communication systems and information management solutions for healthcare. Companies that can provide strategic integration with local authority services and demonstrate robust quality and cost-effectiveness criteria could significantly benefit from this tender. Given the collaborative nature of the project, businesses capable of forming consortia to enhance their service offerings will be well-positioned to compete for future similar opportunities.

## Notice

NHS Wales is looking to procure a remote Advice and Guidance software communications system.

### Lot Information

Lot 1

NHS Wales is looking to procure a remote Advice and Guidance software communications system. The following summarises the main elements of the requirement: -Providing a bespoke directory of service based upon location and professional group. -Ability to configure services to support pan-Wales national services. -Providing the potential to link with social services and local authority services to support whole system communications. -Enable live reporting of activity through the system, including usage, missed calls and outcomes. -Provide a digital record of advice and guidance provided to users for use in clinical audit, service evaluation, education and appraisal in line with health board Information Governance agreements.

Renewal: Option to extend for 2 years (1+1)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020990-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Aug 2022 |
| Submission deadline | 16 May 2022 |
| Future notice date | Not specified |
| Award date | 1 Aug 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF15 7QZ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package

## Release History

- 1 Aug 2022 at 14:39 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020990-2022
- 13 Apr 2022 at 13:47 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009925-2022

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://etenderwales.bravosolution.co.uk/web/login.shtml
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032d62. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032d62.json.