--- title: "Leaky Loo Repairs" ocid: "ocds-h6vhtk-032d82" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032d82" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032d82.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032d82.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NORTHUMBRIAN WATER GROUP LIMITED" published: "2022-04-13" --- # Leaky Loo Repairs Buyer: NORTHUMBRIAN WATER GROUP LIMITED Current stage: Tender OCID: ocds-h6vhtk-032d82 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032d82) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-032d82.json) ## Summary The Northumbrian Water Group Limited is currently conducting a procurement process titled "Leaky Loo Repairs," aimed at addressing the repair of leaking toilets for customers in the North East of England, covering areas from Berwick to the borders of North Yorkshire. This tender is at the planning stage, with expressions of interest required to be submitted by 29 April 2022 at 12 noon, followed by a deadline for completed Pre-Qualification Questionnaires (PQQ) on 4 May 2022 at 12 noon. The procurement will be conducted electronically via the Ariba portal, where all documents and communications will be managed, ensuring a streamlined process for potential bidders. The contract has a duration of 360 days, and an optional extension of 17 months is available after the initial term. This tender presents an excellent opportunity for plumbing service providers and maintenance contractors looking to expand their business within the utility sector. Companies with experience in plumbing and sanitary works, particularly those capable of providing services across the specified geographical area, would be well-suited to compete. With an aim to repair approximately 2000 toilets based on customer demand, businesses that can demonstrate reliability, quality materials, and effective communication with customers will thrive in this competitive procurement landscape. ## Notice Northumbrian Water has a requirement for the repair of leaking toilets for our customers in our northern operating area. This covers the North East of England - from Berwick to the borders of North Yorkshire and from the East Coast across the Pennines to the Cumbrian border, covering Weardale, Teesdale and Kielder. NWL are aiming to repair approx. 2000 toilets in the Northern Operating area but NWL cannot guarantee this. ### Lot Information Lot 1 Northumbrian Water has a requirement for the repair of leaking toilets for our customers in our northern operating area. This covers the North East of England - from Berwick to the borders of North Yorkshire and from the East Coast across the Pennines to the Cumbrian border, covering Weardale, Teesdale and Kielder. A leaky loo is defined as when water is leaking from the cistern to the pan, and any inlet valves. The supplier will cover the geographical area of Northumbrian Water's Northern operating area. Leaky loos will be identified on an on-going basis throughout the year, however NWL cannot guarantee the actual volumes or that there will be a consistent stream of work as the requirement is driven by customer demand. NWL are aiming to repair approx. 2000 toilets in the Northern Operating area but NWL cannot guarantee this. NWL will provide contact details of customers who have reported a leaky loo. The supplier will contact the customer to arrange timed appointments (8am-1pm or 12-6pm) to repair the leaky loo. The supplier will be responsible for keeping to the times and if any unplanned or not pre-agreed changes occur (e.g. late or early arrival), a compensation payment will be given to the customer. This payment of PS30 would be the responsibility of the supplier. The supplier will carry out the repair to an expected standard and if necessary, explain what has been done to the customer. All communications with customers (eg phone calls, emails, letters), visits to properties and works undertaken will be recorded and reported to NWL within 24 hours. The company will be responsible for purchasing and using good quality plumbing materials. The supplier will take a meter reading from the property (if it is a metered property) at the time of visit. Options: After the initial 12 months, an optional 17 months extension will be available. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/009958-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure with prior call for competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Apr 2022 | | Submission deadline | 29 Apr 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTHUMBRIAN WATER GROUP LIMITED | | Locality | DURHAM | | Post town | Durham | | Postcode | DH1 5FJ | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC41 Durham | | Local authority | County Durham | | Electoral ward | Framwellgate and Newton Hall | | Westminster constituency | City of Durham | | Delivery location | TLC North East (England) | ## CPV Codes ### Divisions - 45 - Construction work - 50 - Repair and maintenance services ### Codes - 45330000 - Plumbing and sanitary works - 50000000 - Repair and maintenance services ## Release History - 13 Apr 2022 at 15:20 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009958-2022 ## Notice URLs - https://s1.ariba.com - https://www.nwl.co.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032d82. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032d82.json.