--- title: "Case Management Solution for ACRO" ocid: "ocds-h6vhtk-032dd3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032dd3" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032dd3.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032dd3.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "THAMES VALLEY POLICE" published: "2022-12-19" --- # Case Management Solution for ACRO Buyer: THAMES VALLEY POLICE Current stage: Tender OCID: ocds-h6vhtk-032dd3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032dd3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-032dd3.json) ## Summary The ACRO Criminal Records Office (ACRO) is looking for providers to deliver a Case Management Solution to enhance its core business functions. This opportunity, valued at £5,000,000, is open for a period of 1800 days and offers possibilities for innovation and efficiency improvements. The tender is currently in the planning stage, with a submission deadline set for 8th February 2023, and is targeted at suppliers in the database and operating software development services industry. The contracting authority, Thames Valley Police, will assess suitability, economic, and technical criteria as part of the procurement process. Businesses in the software development and consultancy services sectors are well-suited to compete for the upcoming ACRO Database Solutions tender. With a value of £1,000,000 and plans for engagement sessions and further procurement steps, this opportunity presents a chance for providers to propose innovative solutions to replace and enhance outdated technology. Suppliers interested in information technology and software-related services should take note of this tender published by Thames Valley Police, targeting a planned procurement process with submission requirements by 29th April 2022 and future communication expected on 14th July 2022. ## Notice ACRO Criminal Records Office (ACRO) is a national police unit governed by the National Police Chief's Council (NPCC) and hosted by Hampshire Constabulary, working for safer communities and leading in criminal record exchange both nationally and internationally. We provide a range of services that deliver operational benefits to law enforcement and public protection organisations. We also deliver bespoke certificate processes to the general public to support immigration and work visa processes. ACRO are seeking suitable providers to deliver Case Management solutions to a number of core business functions within ACRO. This specification outlines requirements with the aim to innovate and streamline existing business processes, to deliver continuous improvement and efficiencies, as well as providing opportunities for growth to deliver new products and services. ### Lot Information Lot 1 ACRO Criminal Records Office (ACRO) is a national police unit governed by the National Police Chief's Council (NPCC) and hosted by Hampshire Constabulary, working for safer communities and leading in criminal record exchange both nationally and internationally. We provide a range of services that deliver operational benefits to law enforcement and public protection organisations. We also deliver bespoke certificate processes to the general public to support immigration and work visa processes. ACRO are seeking suitable providers to deliver Case Management solutions to a number of core business functions within ACRO. This specification outlines requirements with the aim to innovate and streamline existing business processes, to deliver continuous improvement and efficiencies, as well as providing opportunities for growth to deliver new products and services. Renewal: as described in tender document ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/035918-2022 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Dec 2022 | | Submission deadline | 8 Feb 2023 | | Future notice date | 13 Jul 2022 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £5,000,000 | | Lots value | £5,000,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THAMES VALLEY POLICE | | Locality | KIDLINGTON, OXON | | Post town | Oxford | | Postcode | OX5 1NZ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ14 Oxfordshire CC | | Local authority | Cherwell | | Electoral ward | Kidlington West | | Westminster constituency | Bicester and Woodstock | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48600000 - Database and operating software package - 48610000 - Database systems - 48611000 - Database software package - 48612000 - Database-management system - 72212600 - Database and operating software development services - 72212610 - Database software development services - 72320000 - Database services - 72321000 - Added-value database services ## Release History - 19 Dec 2022 at 17:39 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035918-2022 - 14 Apr 2022 at 12:09 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/010039-2022 ## Notice URLs - http://www.thamesvalley.police.uk - https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=58333&B=BLUELIGHT - https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/32823 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032dd3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032dd3.json.