---
title: "Technology Enabled Care Services 2 (SBS 10144)"
ocid: "ocds-h6vhtk-032dfc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032dfc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032dfc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032dfc.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES LIMITED"
published: "2023-03-17"
---

# Technology Enabled Care Services 2 (SBS 10144)

Buyer: NHS SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-032dfc

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## Summary

The NHS Shared Business Services Limited has completed a procurement process for the provision of Technology Enabled Care Services 2 (SBS 10144) in the Health and social work services category. This framework agreement includes various lots such as Remote Clinical Monitoring, Alarm Receiving Centre Platforms, and Digital Alarm Solutions and Peripherals. The procurement method was open, and the contracts have been awarded to multiple suppliers for different lots, each with its own value and status. The contracting authority is NHS Shared Business Services Limited, and the deadline for submitting bids was 2023-01-09.

This tender for Technology Enabled Care Services 2 presents business growth opportunities for suppliers offering remote monitoring, alarm platforms, healthcare records solutions, and more. Businesses specializing in health technology, telecare, and digital health solutions are well-suited to compete in this tender. The awarded contracts cover various services aimed at enhancing healthcare delivery and patient care through technology-enabled solutions. Suppliers who can provide high-quality services aligned with the tender's requirements have the potential to secure valuable contracts and contribute to improving healthcare services in the UK.

## Notice

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework. NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Technology Enabled Care Services 2 and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations. The framework includes Remote Clinical Monitoring, Alarm Receiving Centre Platforms, Digital Alarm Solutions and Peripherals, Intelligent Activity Monitoring, Patient Controlled Personalised Healthcare Records, One Stop Shop / Combined Solution. Lot 1 - Remote Clinical Monitoring Lot 2 - Alarm Receiving Centre Platforms Lot 3 - Digital Alarm Solutions and Peripherals Lot 4 - Intelligent Activity Monitoring Lot 5 - Patient Controlled Personalised Healthcare Records Lot 6 - One Stop Shop / Combined Solution

### Lot Information

Remote Clinical Monitoring

Lot 1 is for the provision of Remote Clinical Monitoring and the awarded suppliers have been required to demonstrate that they can facilitate the provision of remote clinical monitoring platforms, services and connected vital sign devices for the purpose of Remote Clinical Monitoring. The purpose being to help people manage their acute conditions in a community or medical environment, e.g. those being monitored in a virtual ward (Covid-19 related or otherwise), those with long-term conditions such as diabetes, stroke and heart failure, or short-term surveillance as part of post-operative care in a supported early discharge service in connection with the Procurement

Options: The Term of this Framework Agreement shall be 18 months from the Commencement Date and may be extended provided that the duration of this Framework Agreement shall be no longer than 4 years in total.

Renewal: The contract may be extended up to a maximum total duration of 48 months

Alarm Receiving Centre Platforms

Lot 2 is for the provision of Alarm Receiving Centre Platforms and the awarded Suppliers have been required to demonstrate that they can facilitate the provision of Digital Alarm Receiving Centre Software Platforms in connection with the Procurement. Alarm Receiving Centre Platforms are essentially the software platform that allows the remote connection of telecare and telehealth devices to an alarm receiving center.

Options: The Term of this Framework Agreement shall be 18 months from the Commencement Date and may be extended provided that the duration of this Framework Agreement shall be no longer than 4 years in total.

Renewal: The contract may be extended up to a maximum total duration of 48 months

Digital Alarm Solutions and Peripherals

Lot 3 is for the provision of Digital Alarm Solutions and Peripherals and the awarded Suppliers have been required to demonstrate that they can facilitate the automatic and remote non-clinical monitoring of individuals using a combination of behavioral and environmental sensors, alarms or other means linked to a communications device such as a hub in the home in connection with the Procurement

Options: The Term of this Framework Agreement shall be 18 months from the Commencement Date and may be extended provided that the duration of this Framework Agreement shall be no longer than 4 years in total.

Renewal: The contract may be extended up to a maximum total duration of 48 months

Intelligent Activity Monitoring

Lot 4 is for the provision of Intelligent Activity Monitoring and the awarded Suppliers have been required to demonstrate that they can they can facilitate Intelligent Activity Monitoring using a system of non-intrusive system of sensors, machine learning and automatic data communication to facilitate monitoring the activities of daily living (ADLs) and detect any deviations from previous patterns, which is crucial to assessing the ability of an individual to live independently in their community and in the early detection of upcoming critical situations in connection with the Procurement

Options: The Term of this Framework Agreement shall be 18 months from the Commencement Date and may be extended provided that the duration of this Framework Agreement shall be no longer than 4 years in total.

Renewal: The contract may be extended up to a maximum total duration of 48 months

Patient Controlled Personalised Healthcare Records

Lot 5 is for the provision of Patient Controlled Personalised Healthcare Records and the awarded Suppliers have been required to demonstrate that they allow individuals to access their healthcare record and related data in one place and give them the ability to share this information with various healthcare professionals across various settings in connection with the Procurement

Options: The Term of this Framework Agreement shall be 18 months from the Commencement Date and may be extended provided that the duration of this Framework Agreement shall be no longer than 4 years in total.

Renewal: This contract may be extended up to a total maximum duration of 48 months

One Stop Shop / Combined Solutions

Lot 6 is for the provision of One-Stop-Shop / Combined Solutions and the awarded Suppliers have been required to demonstrate that they can provide an option to procure a combination of digital solutions from Lots 1 - 5 when customers are looking for an end-to-end combined/integrated device/system supply solution, without the requirement to run separate procurement exercises in connection with the Procurement

Options: The Term of this Framework Agreement shall be 18 months from the Commencement Date and may be extended provided that the duration of this Framework Agreement shall be no longer than 4 years in total.

Renewal: This contract may be extended up to a total maximum duration of 48 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/007806-2023 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Mar 2023 |
| Submission deadline | 16 May 2022 |
| Future notice date | Not specified |
| Award date | 9 Jan 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000,000 |
| Lots value | £150,000,000 |
| Awards value | Not specified |
| Contracts value | £100,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES LIMITED |
| Additional buyers | NHS SHARED BUSINESS SERVICES |
| Locality | HEMEL HEMPSTEAD |
| Post town | Hemel Hempstead |
| Postcode | HP2 7AH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | Dacorum |
| Electoral ward | Adeyfield East |
| Westminster constituency | Hemel Hempstead |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 19 |
| Supplier names | ; ACCESS; APPELLO CARELINE; ASEPTIKA; ASTRALINE; BAYWATER HEALTHCARE; DOCCLA; DOCOBO; HUMA THERAPEUTICS; IMMEDICARE; INHEALTHCARE; LEGRAND ELECTRIC; PATIENTS KNOW BEST; POSSUM; PRESCRIBING SERVICES; SOLCOM; SPECIALIST COMPUTER CENTRES (SCC; SPIRIT HEALTHCARE; VCARE SYSTEMS |

## CPV Codes

### Divisions

- 33 - Medical equipments, pharmaceuticals and personal care products
- 35 - Security, fire-fighting, police and defence equipment
- 48 - Software package and information systems
- 51 - Installation services (except software)
- 85 - Health and social work services

### Codes

- 33100000 - Medical equipments
- 35121700 - Alarm systems
- 48180000 - Medical software package
- 48510000 - Communication software package
- 48610000 - Database systems
- 48620000 - Operating systems
- 48800000 - Information systems and servers
- 48810000 - Information systems
- 51300000 - Installation services of communications equipment
- 85000000 - Health and social work services
- 85100000 - Health services
- 85300000 - Social work and related services
- 85323000 - Community health services

## Release History

- 17 Mar 2023 at 11:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/007806-2023
- 21 Apr 2022 at 16:44 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010422-2022
- 19 Apr 2022 at 15:10 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010222-2022
- 14 Apr 2022 at 14:17 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010080-2022

## Notice URLs

- http://www.activ8rlives.com
- http://www.appello.co.uk
- http://www.astraline.co.uk
- http://www.baywater.co.uk
- http://www.btplc.com
- http://www.doccla.com
- http://www.huma.com
- http://www.legrand.co.uk
- http://www.patientsknowbest.com
- http://www.possum.co.uk
- http://www.scc.com
- http://www.spirit-health.co.uk
- http://www.theaccessgroup.com
- http://www.vcaresystems.co.uk
- https://immedicare.co.uk/
- https://secure.sourcedogg.com/profile/1410ba09-ae18-49c1-b969-a8d28650cf8c/requests/45891
- https://secure.sourcedogg.com/requests#45535/summary
- https://ted.europa.eu/udl?uri=TED:NOTICE:539034-2020:TEXT:EN:HTML
- https://www.docobo.co.uk/
- https://www.inhealthcare.co.uk/
- https://www.prescribingservices.org/
- https://www.sbs.nhs.uk/
- https://www.sbs.nhs.uk/nhs-sbs-about-us
- https://www.solcom.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032dfc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032dfc.json.