---
title: "Microsoft Dynamics Integrated Telephony Solution for TTP"
ocid: "ocds-h6vhtk-032e96"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032e96"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032e96.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032e96.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DIGITAL HEALTH AND CARE WALES"
published: "2022-04-19"
---

# Microsoft Dynamics Integrated Telephony Solution for TTP

Buyer: DIGITAL HEALTH AND CARE WALES  
Current stage: Award  
OCID: ocds-h6vhtk-032e96

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032e96)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-032e96.json)

## Summary

The Digital Health and Care Wales (DHCW) is seeking to extend the procurement of a Microsoft Dynamics Integrated Telephony Solution for the Test Trace Protect (TTP) initiative. This procurement falls under the goods category, particularly focused on software package and information systems. The current contract, which is valued at £3,487,375.60, is being extended for an additional twelve months until 31st May 2023 to ensure continued support for Covid-19 contact tracing efforts across various NHS sites in Wales. The award is in the active stage and has been awarded to Solgari Limited after a competitive tender process.

This tender presents significant opportunities for businesses specialising in IT services, software development, and consulting, particularly those with capabilities in delivering integrated telephony solutions. Companies well-suited to compete would ideally be established SMEs with experience in public health projects, capable of aligning with DHCW's requirements during this critical period of pandemic management. Engaging in this contract could also open avenues for further collaborations within the NHS infrastructure across Wales.

### Lot Information

Lot 1

DHCW is seeking to exercise a further twelve (12) month extension, beyond the intended contract term. A contract extension is required to enable the ongoing delivery of the telephony solution which underpins Test Trace Protect ("TTP") and supports the management of the Covid-19 Pandemic.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/010234-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Apr 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 4 Apr 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,487,375 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL HEALTH AND CARE WALES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF11 9AD |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Riverside |
| Westminster constituency | Cardiff West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOLGARI |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 19 Apr 2022 at 15:56 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/010234-2022

## Notice URLs

- http://www.procurement.wales.nhs.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:258321-2020:TEXT:EN:HTML
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032e96. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032e96.json.