---
title: "Hard Facilities Management service"
ocid: "ocds-h6vhtk-032fd9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032fd9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-032fd9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-032fd9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST"
published: "2024-12-19"
---

# Hard Facilities Management service

Buyer: SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-032fd9

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## Summary

The South East Coast Ambulance Service NHS Foundation Trust has carried out a procurement process for the provision of Hard Facilities Management services under an open procedure. This process, last updated on 19 December 2024, aimed to secure a cost-effective, efficient, and reliable service to support their Estates Team, ensuring properties are safe, compliant, and fully functional. The contract, encompassing repair, maintenance, and facilities management services, covers Kent, Surrey, and Sussex, and was awarded to Rydon Maintenance Ltd for a value of GBP 5,881,929.92. The contract commenced in June 2023 and includes the option to extend for two additional one-year periods beyond the initial three-year term.

This tender presents a substantial opportunity for businesses involved in building and facilities management services, particularly those specialising in repair, maintenance, helpdesk services, and the implementation of Computer Aided Facilities Management (CAFM) systems. Bidders with a strong focus on quality service delivery, statutory compliance, and efficient maintenance programmes will be well-suited to compete. The comprehensive nature of the required services, including the provision of a 24/7 helpdesk and the management of a diverse range of properties, offers significant business growth potential and exposure within the public sector.

## Notice

A competitive procurement to provide a cost effective, efficient and reliable Hard Facilities Management service to support the Estates Team; providing the Authority with safe, compliant and fully functioning properties from which the service is operated, and staff are working. The contract will be for a period of 3 years from June 2023, with the option to extend for a further two 1-year periods.

### Lot Information

Lot 1

To implement a maintenance programme comprising of: * Planned Preventative Maintenance; * Statutory Compliance Maintenance/Testing; and * Reactive Maintenance and, for services 'in' and 'out of' scope, provide: * a 24/7/365 helpdesk for in and out of scope calls; * a CAFM system to collate and maintain data in relation to all assets and their repairs and maintenance records. The contract will be for a period of 3 years from June 2023, with the option to extend for a further two 1-year periods.

Renewal: Option to extend for a further two x 12 month periods, at the Authority's discretion

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/041029-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Dec 2024 |
| Submission deadline | 3 Mar 2023 |
| Future notice date | 12 Jun 2022 |
| Award date | 13 Dec 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,846,980 |
| Lots value | £4,846,980 |
| Awards value | Not specified |
| Contracts value | £5,881,929 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST |
| Locality | CRAWLEY |
| Post town | Redhill |
| Postcode | RH10 9BG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ28 West Sussex (North East) |
| Local authority | Crawley |
| Electoral ward | Langley Green & Tushmore |
| Westminster constituency | Crawley |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RYDON MAINTENANCE |

## CPV Codes

### Divisions

- 45 - Construction work
- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 45259000 - Repair and maintenance of plant
- 50000000 - Repair and maintenance services
- 72253100 - Helpdesk services
- 72514100 - Facilities management services involving computer operation
- 79993000 - Building and facilities management services
- 79993100 - Facilities management services

## Release History

- 19 Dec 2024 at 15:33 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/041029-2024
- 2 Feb 2023 at 18:04 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003329-2023
- 25 Apr 2022 at 09:04 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/010555-2022

## Notice URLs

- http://tradeshift.com/supplier/nhs-sbs/
- http://www.secamb.nhs.uk
- https://commercialsolutions.bravosolution.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-032fd9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-032fd9.json.
