---
title: "Ticket Retailing Solutions"
ocid: "ocds-h6vhtk-0330b6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0330b6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0330b6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0330b6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FIRST TRENITALIA WEST COAST RAIL LIMITED"
published: "2022-04-26"
---

# Ticket Retailing Solutions

Buyer: FIRST TRENITALIA WEST COAST RAIL LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-0330b6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0330b6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0330b6.json)

## Summary

The public procurement process relates to the provision of 'Ticket Retailing Solutions' by FIRST TRENITALIA WEST COAST RAIL LIMITED, located in London, UK. The procurement, classified under IT services (CPV code 72000000), has reached the award stage as of 26 April 2022, following a limited tender method that involved negotiation without the publication of a contract notice. This contract, valued at £1,180,000, concerns the extension and variation of an existing contract to enhance the capability of 'at station' and mobile ticket issuing systems for a period of up to two years.

This contract presents a substantial opportunity for businesses in the IT services and software development sectors, particularly those offering innovative ticketing solutions and support services. Companies that specialise in railway services, software consultancy, and associated technical support will find themselves well-suited to compete for future contracts in this evolving procurement landscape, especially as FIRST TRENITALIA prepares for a longer-term solution after this interim arrangement.

## Notice

It is our intention to undertake an extension and variation to an existing contract. The contract variation is for the extension of existing provision of 'at station' ticket issuing system capability and the addition of mobile ticket issuing system capability for an interim period of up to 2 years. Such extension and variation is to provide an interim solution pending review and definition of the required longer term solution and subsequent procurement process

### Lot Information

Lot 1

The provision of additional services in support of ticket retailing solutions for the AWC Network of both 'at station and on board' capability for a period of up to 2 years

### Procurement Information

Due to a number of factors not least industry reform, business continuity and system resilience, affordability and minimization of change impact, this contract award and extension is deemed to be the optimal approach to provide a sustainable solution for the period concerned as it is clear that any change in contracting partner at this juncture would cause significant inconvenience and substantial duplication of costs. Such award and extension allows for continuation of services with the addition of aligned services to support business continuity at a lower cost with minimal relative additional cost of implementation . It is understood that this is an interim solution for a period of up to 2 years pending further review which will take into account influencing factors impacting future solutions and any activity thereafter will also be in accordance with the regulations with respect to prior publication

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/010776-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Apr 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Apr 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,180,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FIRST TRENITALIA WEST COAST RAIL LIMITED |
| Locality | LONDON |
| Post town | West London |
| Postcode | W2 1AF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Hyde Park |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE TICKET KEEPER |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 26 Apr 2022 at 18:10 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/010776-2022

## Notice URLs

- https://www.avantiwestcoast.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0330b6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0330b6.json.