---
title: "Hearing Aids, Hearing Aid Batteries, Custom Ear Moulds and Hearing Aid Accessories"
ocid: "ocds-h6vhtk-0330ca"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0330ca"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0330ca.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0330ca.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SUPPLY CHAIN OPERATED BY HEALTH SOLUTIONS TEAM LIMITED ACTING AS AGENT OF SUPPLY CHAIN COORDINATION LTD (SCCL)"
published: "2022-11-16"
---

# Hearing Aids, Hearing Aid Batteries, Custom Ear Moulds and Hearing Aid Accessories

Buyer: NHS SUPPLY CHAIN OPERATED BY HEALTH SOLUTIONS TEAM LIMITED ACTING AS AGENT OF SUPPLY CHAIN COORDINATION LTD (SCCL)  
Current stage: Award  
OCID: ocds-h6vhtk-0330ca

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## Summary

The NHS Supply Chain, operated by Health Solutions Team Limited, has issued a tender for a Non-exclusive Framework Agreement for the supply of Hearing Aids, Hearing Aid Batteries, Custom Ear Moulds, and Hearing Aid Accessories. The estimated total value of the framework agreement is approximately £256,700,000.00. The procurement process is at the active stage, with the initial term of the framework agreement set to be 24 months, with options to extend up to a total period of 48 months. The tender covers various lots related to hearing aids and accessories, with opportunities for businesses to provide these products to the NHS Supply Chain across different regions in the UK.

This procurement tender presents opportunities for businesses specialising in the supply of hearing aids, hearing aid batteries, custom ear moulds, and related accessories to compete for contracts with the NHS Supply Chain. The tender aims to create a framework agreement that will provide access to hearing solutions for adults and paediatric patients with varying levels of hearing loss. Businesses that can offer a wide range of hearing aid products and accessories, along with excellent customer support and competitive pricing, would be well-suited to participate in this procurement process.

## Notice

Non-exclusive Framework Agreement (FAG) for the supply to the NHS Supply Chain customer base via the E-Direct, Direct and Stocked routes to market. Product range to include, but not limited to the supply of Hearing Aids (including Re-chargeable Hearing Aids), Hearing Aid Batteries, Custom Ear Moulds and Hearing Aid Accessories that meet the requirements of users with varying levels of hearing loss. The Framework Agreement will provide access to hearing solutions for both adults and paediatric patients with mild-moderate and servere-profound hearing loss. Precise quantities are unknown. It is anticipated that initial expenditure will be in the region of PS121,500,000.00 for the initial term of FAG, however this is approximate only and the values may vary depending on the requirements of those bodies purchasing under the FAG. The estimated value over the total FAG term (including any extension options) is PS256,700,000.00.

### Lot Information

Hearing Aids

This Lot covers a range of Hearing Aids for adults with mild to moderate hearing loss, moderate to severe hearing loss (multiple power Hearing Aids), and severe to profound hearing loss (high/super power Hearing Aids), paediatric Hearing Aids and innovation Hearing Aids, including re-chargeable devices. These include but are not limited to; -- BTE (Behind the Ear) -- Moderate Power, -- Mini BTE (Behind the Ear) -- Moderate Power, -- ITE (In the Ear) -- Moderate Power, -- RIC (Receiver in Canal) -- Moderate Power, -- Body Worn -- Moderate power. -- BTE (Behind the Ear) -- High Power, -- ITE (In the Ear) -- High Power, -- RIC (Receiver in Canal) -- High Power, -- BTE (Behind the Ear) -- Super Power, -- RIC (Receiver in Canal) -- Super Power, -- ITE (In the Ear) -- Super Power. -- RIC (Receiver in Canal) -- Multiple power, -- BTE (Behind the Ear) -- Multiple Power, -- ITE (In the Ear) -- Multiple power. -- Tinnitus Device -- Multiple Power, --Custom ITE (In the Ear) - Hearing Aids. -- Combination devices -- Multiple Power, -- Innovative Hearing Aids. This lot will also cover essential components including: -- Tubing, - Domes Additional information: NHS Supply Chain anticipates appointing all applicants who have met the minimum requirements which are set out in these tender documents and whose total score meets or exceeds a hurdle of at least 30 % at tender evaluation stage.

Options: The Framework Agreement will have an initial term of 24 months with an option to extend incrementally for up to a total period of 48 months.

Renewal: 24

Hearing Aid Batteries

This Lot covers Hearing Aid Batteries to the NHS for the use in NHS patients Hearing Aids. Battery sizes consist of but are not limited to, R44 (675), R41 (312), R48 (13), R70 (10), R44 (Cochlear Implant 675). Additional information: NHS Supply Chain anticipates appointing all applicants who have met the minimum requirements which are set out in these tender documents and whose total score meets or exceeds a hurdle of at least 55 % at tender evaluation stage.

Options: The Framework Agreement will have an initial term of 24 months with an option to extend incrementally for up to a total period of 48 months.

Renewal: 24

Custom Ear Moulds

This Lot covers Custom Ear Mould products, including (but not limited to): -Ear Moulds; Ear Mould Accessories. Additional information: NHS Supply Chain anticipates appointing all applicants who have met the minimum requirements which are set out in these tender documents and whose total score meets or exceeds a hurdle of at least 30 % at tender evaluation stage.

Options: The Framework Agreement will have an initial term of 24 months with an option to extend incrementally for up to a total period of 48 months.

Renewal: 24

Hearing Aid Accessories

"This Lot covers Hearing Aid Accessories, including (but not limited to): Battery Door Replacement, Bone Conduction Hearing Aid Headband, Charger Cable, Cleaning Accessories, Connectivity Accessories, CROS/BiCROS Cable, DAI Adapter, DAI Boot/Shoe, Universal Dome, Dome Accessories, Drying Accessories, Ear Hook, Ear Mould Accessories, Ear Tips, Glasses Adaptor, Hearing Aid Accessory Tool, Hearing Aid And Battery Record Book, Hearing Aid Case, Left Right Indicators, Multimedia Adapter, Pre-Bent Tubing, Programming Cable, Programming Cable Sleeve, Receiver Adaptor, Receiver In the Canal (RIC) Speaker, Receiver In the Canal (RIC) Speaker Accessory, Remote Microphone, Remote Microphone Accessory, Remote Microphone Docking Station, Secure Hearing Aid Device, Servicing Accessories, Tamperproof Battery Door, Universal Tube, Tube Adaptor, Tubing Accessories, Wax Guard. Additional information: NHS Supply Chain anticipates appointing all applicants who have met the minimum requirements which are set out in these tender documents and whose total score meets or exceeds a hurdle of at least 30 % at tender evaluation stage.

Options: The Framework Agreement will have an initial term of 24 months with an option to extend incrementally for up to a total period of 48 months.

Renewal: 24

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/032576-2022 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Nov 2022 |
| Submission deadline | 26 May 2022 |
| Future notice date | Not specified |
| Award date | 6 Oct 2022 |
| Contract period | Not specified |
| Recurrence | 10 months |

## Values

| Field | Value |
| --- | --- |
| Tender value | £256,700,000 |
| Lots value | £256,700,000 |
| Awards value | Not specified |
| Contracts value | £246,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SUPPLY CHAIN OPERATED BY HEALTH SOLUTIONS TEAM LIMITED ACTING AS AGENT OF SUPPLY CHAIN COORDINATION LTD (SCCL) |
| Additional buyers | HEALTH SOLUTIONS TEAM LIMITED, |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 6LH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 13 |
| Supplier names | DCL HEARING; ENERGIZER GROUP; GN HEARING; MINERVA LABORATORIES; NORMANBY LABORATORY SERVICES; OTICON; PURETONE; SIVANTOS; SONIC LABORATORIES; SONOVA; STARKEY LABORATORIES; UNIVERSAL AIDS; VARTA MICROBATTERY |

## CPV Codes

### Divisions

- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 33 - Medical equipments, pharmaceuticals and personal care products

### Codes

- 31420000 - Primary batteries
- 33185000 - Hearing aids

## Release History

- 16 Nov 2022 at 20:47 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/032576-2022
- 27 Apr 2022 at 09:27 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010796-2022

## Notice URLs

- https://nhssupplychain.app.jaggaer.com/
- https://nhssupplychain.app.jaggaer.com//
- https://www.gov.uk/government/organisations/department-of-health
- https://www.gov.uk/government/organisations/department-of-health/about/procurement

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0330ca. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0330ca.json.
