---
title: "GMCA 407 The provision of Maintenance Services for Station End Mobilisation Equipment on behalf of Greater Manchester, Cheshire, Cumbria and Lancashire Fire Rescue Services"
ocid: "ocds-h6vhtk-033159"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033159"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-033159.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-033159.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GREATER MANCHESTER COMBINED AUTHORITY"
published: "2022-09-26"
---

# GMCA 407 The provision of Maintenance Services for Station End Mobilisation Equipment on behalf of Greater Manchester, Cheshire, Cumbria and Lancashire Fire Rescue Services

Buyer: GREATER MANCHESTER COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-033159

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## Summary

The Greater Manchester Combined Authority awarded a contract for maintenance services for station end mobilisation equipment on behalf of fire and rescue services in Greater Manchester, Cheshire, Cumbria, and Lancashire. The procurement process has been completed, and Telent Technology Services Limited is the active supplier. The procurement method used was an open procedure, and the contract was signed on 29th June 2022, with a total value of £684,916.64. The contract involves maintaining fire service equipment and managing mobilising messages across the fire and rescue networks.

This tender presents opportunities for businesses providing maintenance and technical support services to fire and rescue organisations. Companies with expertise in network diagnostics, preventative maintenance, and managing emergency response systems are well-suited to compete. The contract's active stage and contract value indicate a significant business opportunity in the services category. Businesses interested in providing critical infrastructure support to public sector organisations should consider bidding for this open procurement opportunity.

## Notice

Four North West Fire and Rescue Services (Greater Manchester FRS, Cheshire FRS, Cumbria FRS and Lancashire FRS) operate from a combined North West Fire Control room (NWFC) at Lingley Mere, Warrington. NWFC mobilise on behalf of the four FRS. It should be noted that the NWFC contract is not within the scope of this document and therefore this contract relates to the mobilising message once it "clears" the firewall at NWFC, any mobilising faults on the NWFC side will be diagnosed and resolved by the NWFC contractor. In addition to this if the site is a shared site with other emergency services or stakeholders then these partners and their associated equipment are not in scope. Only Fire Service equipment is to be supported and maintained by this contract. It is envisaged that the successful tenderer will manage the mobilising message across the FRS networks to receipt and successful mobilisation at station end. The successful bidder will be expected to manage any third party faults such as network failures in resolving any incidents. Each FRS has provided a list of equipment that they wish to be maintained with an option for preventative maintenance It is envisaged (but not confirmed) that the following FRS's will be utilising this contract; * Greater Manchester Fire and Rescue Service * Lancashire Fire and Rescue Service * Cumbria County Council * Cheshire Fire and Rescue Service. Cumbria is currently undergoing a local government reorganisation and the Government has announced that Cumbria County Council is to be replaced by two unitary authorities with effect from 1 April 2023. This Contract is for use by Contracting Authorities identified in the contract notice and any body (or bodies) which may succeed those Contracting Authorities in substantially performing fire and rescue functions. Cumbria County Council shall be entitled to transfer its rights and obligations under the Contract to any such successor. A list of stations, along with the list of equipment per FRS to be included within the scope of this contract is attached - see doc ref. GMFRS 407 FRS Equipment2022.xlsx The contractor shall be responsible for the "Mobilising function" without technical recourse, or assistance from all participating FRS's, for clarity we define the "Mobilising function" as: Once a mobilising message is passed across the NWFC Firewall and on to the relevant bearer, the responsibility for the mobilising function becomes the contractor's responsibility, this includes: 1. Diagnosis of Data Network related faults interrupting mobilising messages. 2. Interrogation, when required, of station end log files to complete root cause analysis of faults. Reports of findings would be required. 3. Passing them to the current circuit provider for resolution. 4. Diagnosis of network switch/router failure, and informing the relevant contractor. 5. Station end failure such as mains outage. 6. Liaising with the appropriate FRS point of contact. 7. Provide a single point of contact (Service Desk) 8. Provision of Management information and metrics

### Lot Information

Lot 1

Open Tender to develop a framework

Renewal: 2x 12 month renewals

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026852-2022 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Sep 2022 |
| Submission deadline | 31 May 2022 |
| Future notice date | Not specified |
| Award date | 28 Jun 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £684,916 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GREATER MANCHESTER COMBINED AUTHORITY |
| Additional buyers | CHESHIRE FIRE AUTHORITY; CUMBRIA COUNTY COUNCIL, CUMBRIA FIRE & RESCUE SERVICES; LANCASHIRE FIRE & RESCUE SERVICES |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M1 6EU |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD45 Mid Lancashire |
| Local authority | Preston |
| Electoral ward | Greyfriars |
| Westminster constituency | Ribble Valley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TELENT TECHNOLOGY SERVICES |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50000000 - Repair and maintenance services

## Release History

- 26 Sep 2022 at 12:10 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026852-2022
- 28 Apr 2022 at 11:26 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010939-2022

## Notice URLs

- http://www.lancsfirerescue.org.uk
- http://www.manchesterfire.gov.uk/
- http://www.telent.com
- https://www.cheshirefire.gov.uk/
- https://www.cumbria.gov.uk/
- https://www.judiciary.uk/highcourt/
- https://www.the-chest.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033159. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-033159.json.