---
title: "Dynamic Decision and Case Management System (DDaCS)"
ocid: "ocds-h6vhtk-03321a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03321a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03321a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03321a.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "POLICE DIGITAL SERVICE"
published: "2023-03-21"
---

# Dynamic Decision and Case Management System (DDaCS)

Buyer: POLICE DIGITAL SERVICE  
Current stage: Tender  
OCID: ocds-h6vhtk-03321a

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## Summary

The Police Digital Service is initiating a procurement process for the project titled "Dynamic Decision and Case Management System (DDaCS)" in the IT services category. This procurement is planned to provide a comprehensive ICT solution for proactive investigations within UK law enforcement agencies. The tender is in the planning stage, and a briefing session for interested Economic Operators (EOs) is scheduled for Thursday, April 20th, 2023. Key dates include submission of capability statements by Tuesday, April 11th, 2023, and signing the NDA by Thursday, April 13th, 2023. The location for the briefing session will be in central London.

This tender opportunity aims to create a Framework Agreement for the delivery of software and related services to support proactive operations in UK policing. Businesses offering end-to-end case management, decision support, and system integration services are well-suited to compete. Suppliers with a focus on IT services, software development, and Internet solutions may find this opportunity aligning with their capabilities. The procurement process is expected to span up to 6 years, providing stable business growth opportunities for interested parties in the services sector.

## Notice

Previously referred to as National Policing Proactive Information and Recording Management Solution (NP2IRM). This procurement is for a single supplier Framework Agreement (6-10 years) providing an interoperable ICT solution for organisations within proactive investigations/operations. Capabilities will include, but not limited to; - End-to-end case management. - Decision logging - Decision support (Situational Awareness) Consultation is expected to inform PDS on supplier interest/capability. Draft requirements will be shared with suppliers who meet the security and qualification requirements.

### Lot Information

Lot 1

The Police Digital Service intends to implement a Framework Agreement (Via a Competitive Procedure with Negotiation under PCR 2015) which allows police forces, other law enforcement agencies and public bodies to call off the services. The full scope of the services will be provided with the Selection Questionnaire (SQ) subject to signature of an NDA and confirmation of appropriate vetting. The high-level requirements may include, but are not limited to, the following (these will be fully defined and shared in the tender pack when it is published including the full evaluation criteria): (i) Business application development - (development of new applications, integration with existing systems and interfaces with external systems); (ii) Business application/s support and maintenance - (support and maintenance of production application systems, business continuity management, upgrades to applications resulting from technology changes); (iii) Desktop services - (end to end desktop managed service, virtual desktop infrastructure, virtual and thin solutions, remote access, integration and interface management between third party desktop provided services and other services provided under this PIN); (iv) System integration (service management, service desk/helpdesk, event management, incident management, problem management, request fulfilment, common service operations, access management, application support management, ICT facilities management, change management, configuration management, knowledge management, release planning, release management, service catalogue management, service level management, capacity management, availability management, service continuity, information security management, supplier management and network management); and (v) Provision of Hardware and Commercial Off the Shelf (COTS) Software - (licensing of proprietary or open-source software including underlying database systems, maintenance, provision of third-party items, configuration and implementation services). Scope of project across UK policing, wider law enforcements and its partners. These capabilities and services are envisioned to be introduced, in one coherent solution, across proactive police operations i.e. planned, deliberate investigations/operations which may include, but not limited to the following: - Serious Organised Crime (SOC) investigations and associated operations at all levels (force, regional and national) including the sensitive intelligence network; - Counter Terrorism Policing investigations and associated operations at all levels (force, regional and national); - Fugitive/manhunt investigations and associated operations at all levels (force, regional and national); - Kidnap/crime in action response investigations and associated operations at all levels (force, regional and national); - Cyber incidents and investigations/operations across the ROCU Cybercrime Units and Force Cybercrime Units in UK policing; and - Any planned operation where there is a clear or implied threat to life (TTL) in which the operation invokes a response under Article 2 of the Human Rights Act 1998, placing an obligation on law enforcement agencies to take reasonable steps to protect a person whose life is in 'Real and Immediate Danger'. Additional information: Further to the initial PIN (May 22), this PIN is to signal an intention to commence market engagement with new and existing interested suppliers and share draft requirements & indicative procurement timelines, with Suppliers who meet the security requirements. The estimated date of publication is subject to change. To participate, please refer to Section VI.3 (Additional Information) below.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008212-2023 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Mar 2023 |
| Submission deadline | Not specified |
| Future notice date | 25 May 2023 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE DIGITAL SERVICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC4R 1AP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Cheap |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Mar 2023 at 16:09 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/008212-2023
- 27 Jun 2022 at 20:11 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017564-2022
- 5 May 2022 at 10:41 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011668-2022
- 29 Apr 2022 at 12:24 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/011133-2022

## Notice URLs

- https://pds.police.uk/
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=61807&B=BLUELIGHT
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/94392
- https://uk.eu-supply.com/ctm/Supplier/Documents/Folder/39686

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03321a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03321a.json.
