---
title: "HCC 04/22 - The Provision of a Children's Contact Centre"
ocid: "ocds-h6vhtk-033268"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033268"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-033268.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-033268.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HERTFORDSHIRE COUNTY COUNCIL"
published: "2023-02-15"
---

# HCC 04/22 - The Provision of a Children's Contact Centre

Buyer: HERTFORDSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-033268

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033268)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-033268.json)

## Summary

The Hertfordshire County Council has awarded a contract for the provision of a Children's Contact Centre. The contract falls under the Health and social work services category. The procurement process was open with the main procurement category being services. The tender, titled HCC 04/22, was awarded on 15th February 2023. The contract has been awarded to Family Action, and the total contract value is £9,367,234 GBP.

This tender for the provision of a Children's Contact Centre by Hertfordshire County Council represents an opportunity for businesses in the health and social work services industry to engage with public procurement. Organisations interested in service contracts pertaining to health and social work services, particularly those with a focus on children's services, are well-suited to compete for this opportunity. The procurement stage has now moved to the award phase, and successful completion of this contract could pave the way for further business growth and collaboration within the sector.

## Notice

Hertfordshire County Council went out to Procurement for the Provision of a Children's Contact Centre. This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.

### Lot Information

Lot 1

Hertfordshire County Council went out to Procurement for the Provision of a Children's Contact Centre. This is an Award Notice and this opportunity has now closed. Please see Section V (Award of Contract) for further details.

Options: Option to extend for up to 2 further years

Renewal: The Council will review its options towards the end of the Contract Period

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004644-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Feb 2023 |
| Submission deadline | 30 May 2022 |
| Future notice date | Not specified |
| Award date | 15 Feb 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,367,234 |
| Lots value | £9,367,234 |
| Awards value | Not specified |
| Contracts value | £9,367,234 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE COUNTY COUNCIL |
| Locality | HERTFORD |
| Post town | Stevenage |
| Postcode | SG13 8DE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | East Hertfordshire |
| Electoral ward | Hertford Castle |
| Westminster constituency | Hertford and Stortford |
| Delivery location | TLH23 Hertfordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FAMILY ACTION |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 15 Feb 2023 at 12:09 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004644-2023
- 29 Apr 2022 at 15:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011211-2022

## Notice URLs

- http://www.hertfordshire.gov.uk
- http://www.supplyhertfordshire.uk
- https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033268. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-033268.json.