--- title: "The Supply, Installation, Licenses & On-Going Support & Maintenance of a Digital Alarm Platform" ocid: "ocds-h6vhtk-03343b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03343b" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03343b.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03343b.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "CAERPHILLY CBC" published: "2022-05-05" --- # The Supply, Installation, Licenses & On-Going Support & Maintenance of a Digital Alarm Platform Buyer: CAERPHILLY CBC Current stage: Tender OCID: ocds-h6vhtk-03343b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03343b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03343b.json) ## Summary Caerphilly County Borough Council is currently in the tender phase for a significant procurement titled "The Supply, Installation, Licenses & On-Going Support & Maintenance of a Digital Alarm Platform". This contract, valued at £700,000, falls under the software package and information systems industry. Bids are to be submitted electronically via the Proactis Portal by 7 June 2022. The tender process follows an open procedure with a clearly defined three-stage process, comprising the selection stage, tender response, and technical/demonstration stage, ensuring a thorough evaluation of submissions. This tender offers a valuable opportunity for businesses specialising in digital alarm systems, IT services, and telecommunications to expand their operations within the public sector. Companies that provide robust software solutions, managed hosting services, and ongoing maintenance will be particularly well-placed to compete. Furthermore, the successful bidders will not only secure a contract lasting up to five years—potentially extendable for another five—but also may have additional opportunities for further licences and maintenance for the council during this period. ## Notice Caerphilly County Borough Council (the Council) are seeking tender responses from suitable companies to commission a Digital Alarm Platform for the Careline\Telecare Services including any applicable licenses, on-going support and maintenance for Caerphilly County Borough Council ### Lot Information Lot 1 Caerphilly County Borough Council (the Council) are seeking tender responses from suitable companies to commission a Digital Alarm Platform for the Careline\Telecare Services including any applicable licenses, on-going support and maintenance. This system shall replace an existing system. The Council will not be able to purchase or move to a solution without having a DR back up in place in case of failure or evacuation in the primary ARC location or connectivity to the solution from remote ARC locations The system shall be a new bespoke Digital Alarm Platform to be utilised by the Careline/Telecare Services. The Solution needs to be a robust and reliable platform (managed hosting / SaaS). Full details on the tender specification please access the tender documentation (ITT) which can be found on the e-tendering system Proactis plaza as per the link in this notice. The procurement process for this arrangement shall follow a three-stage, Open Procedure as follows:- First Stage - Selection Stage Second Stage - Tender Response Third Stage - Technical / Demonstration Bidders shall be required to pass each stage to proceed to the next stage of the tender process. Full details are contained and outlined in the tender documentations (ITT) The Evaluation of the tender process shall be evaluated based on the Most Economically Advantageous Tender in terms of the following award criteria Price 10% Quality 90% Social Value is 10% of the Quality Sub-Criteria and must be completed via the Social Value Portal. The full Sub-Criteria is outline below. Full details are contained in the tender documentation via the portal. Bidders will be expected to attend the Technical Workshop / System Demonstration on the date and time allocated by the Council. Options: Additional purchases and licenses relating to the the system maybe required as part of the contract and the council reserves the right to purchase these as part of the contract if required Renewal: The contract shall be for a period of five (5) years with the option to extend for up to a further period of five (5) years, extended on an annual basis total 120 months. Please note that the Council may not choose to take up any of the extension options. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/011678-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 5 May 2022 | | Submission deadline | 7 Jun 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £700,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CAERPHILLY CBC | | Locality | HENGOED | | Post town | Cardiff | | Postcode | CF82 7RG | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL53 Gwent Valleys | | Local authority | Caerphilly | | Electoral ward | Maesycwmmer | | Westminster constituency | Caerphilly | | Delivery location | TLL16 Gwent Valleys | ## CPV Codes ### Divisions - 32 - Radio, television, communication, telecommunication and related equipment - 48 - Software package and information systems - 64 - Postal and telecommunications services - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 85 - Health and social work services ### Codes - 32510000 - Wireless telecommunications system - 32570000 - Communications equipment - 32580000 - Data equipment - 48000000 - Software package and information systems - 48600000 - Database and operating software package - 64200000 - Telecommunications services - 64210000 - Telephone and data transmission services - 64220000 - Telecommunication services except telephone and data transmission services - 64227000 - Integrated telecommunications services - 72000000 - IT services: consulting, software development, Internet and support - 79711000 - Alarm-monitoring services - 85100000 - Health services - 85323000 - Community health services ## Release History - 5 May 2022 at 11:09 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011678-2022 ## Notice URLs - http://www.caerphilly.gov.uk - https://supplierlive.proactisp2p.com/account/login - https://www.proactisplaza.com - https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=121010 - https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0272 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03343b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03343b.json.