---
title: "V&A Redesign: Designing Services and Experiences"
ocid: "ocds-h6vhtk-033492"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033492"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-033492.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-033492.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "VICTORIA AND ALBERT MUSEUM"
published: "2022-05-05"
---

# V&A Redesign: Designing Services and Experiences

Buyer: VICTORIA AND ALBERT MUSEUM  
Current stage: Tender  
OCID: ocds-h6vhtk-033492

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033492)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-033492.json)

## Summary

The Victoria and Albert Museum in London is currently seeking proposals for the tender titled "V&A Redesign: Designing Services and Experiences." This procurement falls under the industry category of project-design services, specifically for transformation projects over a contract period running from 1st July 2022 to 30th April 2026. The procurement process is in the active stage, with a submission deadline set for 6th June 2022. The total budget for this contract is £150,000 and it operates under an open procurement method.

This tender presents a significant opportunity for design agencies, particularly small and medium enterprises (SMEs) specialised in service, product, and experience design. The selected partner will collaborate on three simultaneous projects aimed at engaging new audiences and enhancing service delivery at the museum. With the potential for future projects within the three-year period, businesses with a proven track record in innovative design and an annual turnover of at least £300,000 for the lead bidder are encouraged to participate.

## Notice

The V&A is looking to partner with a design agency, for a period of up to three years, to collaborate with us on designing and delivering targeted transformation projects within the V&A Redesign programme. This partnership will begin with the simultaneous delivery of three projects with delivery milestones in 2022, with the possibility of future projects within the three-year period. This partner must be both imaginative and practical, with experience in developing creative propositions that entice and engage new audiences and designing robust services that enable those propositions to be realised.

### Lot Information

Lot 1

We are looking to partner with a design agency (with experience across service, product and experience design), to collaborate with us on designing and delivering targeted transformation projects within the V&A Redesign programme. This partnership will begin with the simultaneous delivery of three projects with delivery milestones in 2022, with the possibility of future projects within the contract period. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/5W8C7M2Y5Q

Options: The contract includes the option to purchase services for additional service design projects throughout the contract term

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011765-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 May 2022 |
| Submission deadline | 6 Jun 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Jun 2022 - 30 Apr 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | VICTORIA AND ALBERT MUSEUM |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW7 2RL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Kensington and Chelsea |
| Electoral ward | Brompton & Hans Town |
| Westminster constituency | Kensington and Bayswater |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79421200 - Project-design services other than for construction work

## Release History

- 5 May 2022 at 18:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011765-2022

## Notice URLs

- https://www.delta-esourcing.com/respond/5W8C7M2Y5Q
- https://www.delta-esourcing.com/tenders/UK-UK-London:-Project-design-services-other-than-for-construction-work./5W8C7M2Y5Q
- https://www.delta-esourcing.com/tenders/UK-title/5W8C7M2Y5Q
- https://www.vam.ac.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033492. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-033492.json.