---
title: "WHC - Twenty Four Hour emergency lifeline call monitoring"
ocid: "ocds-h6vhtk-033534"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033534"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-033534.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-033534.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "WELWYN HATFIELD BOROUGH COUNCIL"
published: "2022-05-09"
---

# WHC - Twenty Four Hour emergency lifeline call monitoring

Buyer: WELWYN HATFIELD BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-033534

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033534)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-033534.json)

## Summary

Welwyn Hatfield Borough Council is currently seeking tenders for the provision of a 24-hour emergency call monitoring service, classified under monitoring and control services. This open procurement process is active, with a total contract value of £400,000. The tender submission period ends on 20th June 2022, and the service will be required for a period of 1,080 days, with an optional one-year extension available. Bidders must submit their proposals electronically or in writing, and the tenders will be opened on the same day as the submission deadline.

This tender presents significant opportunities for businesses specialising in call centre services and emergency response solutions. Companies with capabilities in providing round-the-clock monitoring and with the resources to fulfil the emergency needs of the community would be particularly well-suited to compete. The involvement of Welwyn Hatfield Borough Council, a regional authority, also implies that successful bidders may strengthen their portfolio in public sector contracts, enhancing their visibility and credibility in this industry.

## Notice

The provision of a 24 Hour Emergency Call Monitoring Service

### Lot Information

Lot 1

Monitoring of Emergency Lifelines

Renewal: Optional one year extension is available

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011927-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 May 2022 |
| Submission deadline | 20 Jun 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | £400,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WELWYN HATFIELD BOROUGH COUNCIL |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6AE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | TLH23 Hertfordshire CC |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 71700000 - Monitoring and control services
- 79512000 - Call centre

## Release History

- 9 May 2022 at 06:56 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011927-2022

## Notice URLs

- http://www.welhat.gov.uk
- https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033534. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-033534.json.