---
title: "Legal Case Management System NCCT42393"
ocid: "ocds-h6vhtk-03361f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03361f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03361f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03361f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2022-07-25"
---

# Legal Case Management System NCCT42393

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-03361f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03361f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03361f.json)

## Summary

The Norfolk County Council is overseeing the procurement for a "Legal Case Management System" under the tender ID NCCT42393. This initiative falls under the industry category of IT services, specifically focused on consulting, software development, and support, and is located in Norfolk, UK. The procurement method is an open procedure, with key activities already completed, including the award phase, which occurred on 19 July 2022. The contract spans eight years, with an initial term starting on 28 February 2023, valued at £381,000 excluding VAT, taking into account estimated implementation and indexation costs.

This tender presents significant opportunities for businesses in the IT services sector, particularly those offering software development, consulting, and support services. Competitors that specialise in legal case management solutions or those that can adapt their offerings to meet the specific needs of shared legal services for public sector organisations would be well-suited to engage in this procurement process. Furthermore, companies with experience in managing complex contracts over extended periods can demonstrate their capability to deliver high-quality systems and ongoing support, which is critical for securing such contracts.

## Notice

nplaw is a shared legal service that provides legal support to Norfolk County Council and three other local authorities in Norfolk as well as to a range of other public sector organisations. nplaw is hosted by Norfolk County Council and all staff are employed by the County Council.nplaw has awarded a contract for a case management system that can manage its case work for its existing stakeholders and other clients.

### Lot Information

Lot 1

nplaw is a shared legal service that provides legal support to Norfolk County Council and three other local authorities in Norfolk as well as to a range of other public sector organisations. nplaw is hosted by Norfolk County Council and all staff are employed by the County Council.nplaw has awarded a contract for a case management system that can manage its case work for its existing stakeholders and other clients. Additional information: The contract is for an initial 2 years from 28 February 2023 with extension rights totalling 6 years ( 2 plus 2 plus 2). The value for the initial term which is 2 years from the 28 February 2022 plus 2 years is PS381,000 including implementation costs excluding VAT. The value included in this notice is the estimated value over the total length of the contract including indexation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020171-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jul 2022 |
| Submission deadline | 13 Jun 2022 |
| Future notice date | Not specified |
| Award date | 18 Jul 2022 |
| Contract period | 21 Jul 2022 - 27 Feb 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | £400,000 |
| Awards value | Not specified |
| Contracts value | £900,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | TLH15 Norwich and East Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 72000000 - IT services: consulting, software development, Internet and support
- 72261000 - Software support services
- 72263000 - Software implementation services

## Release History

- 25 Jul 2022 at 13:47 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020171-2022
- 10 May 2022 at 14:28 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012162-2022

## Notice URLs

- https://in-tendhost.co.uk/norfolkcc/aspx/Home
- https://www.civica.com/en-gb/
- https://www.norfolk.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03361f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03361f.json.