---
title: "WP3827 - OneSource Support Service"
ocid: "ocds-h6vhtk-033763"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033763"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-033763.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-033763.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WALSALL COUNCIL"
published: "2022-08-08"
---

# WP3827 - OneSource Support Service

Buyer: WALSALL COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-033763

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033763)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-033763.json)

## Summary

The Walsall Council has completed a tender process for the OneSource Support Service. The procurement stage was an open procedure with a deadline for the award on 31st August 2022. The contract, valued at £434,247.66, was awarded to Version 1 Solutions Limited. The service category is software programming and consultancy services, and the procurement method was open.

This opportunity presents a chance for businesses specializing in software programming and consultancy services to compete for providing support to the Council's Oracle Cloud One Source Project. The Council aims to ensure continuity of support beyond the current contract end date of 31st August 2022, creating a growth opportunity for businesses with expertise in cloud system support services. The procurement process involves a quality-weighted award criteria, with the award already active.

## Notice

During 2020 and 2021 the Council upgraded its Human Capital Management (HCM) and Payroll systems from iTrent, and its Finance and Procurement systems from Oracle R12. These applications now sit within Oracle cloud which locally is referred to as the Council's One Source system, emphasising the fully integrated aspect of the system now in operation.Since going live in June 2020 a contract with a system support provider has been in place. This contract is due to end on 31st August 2022 and the Council is therefore undertaking a tender to ensure a new contract is in place.

### Lot Information

Lot 1

1.1 The Council wishes to procure a provider to provide support to the Councils Oracle Cloud One Source Project. specifically covering the: Constraints and Assumptions Scope and ObjectivesThe specification sets out the associated support requirements for the contract period. A review of support requirements will take place during the first 6 months of support as the Council continues to understand the support requirements of the business.

Renewal: up to 2 x 12 months extension

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021775-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Aug 2022 |
| Submission deadline | 6 Jun 2022 |
| Future notice date | Not specified |
| Award date | 7 Aug 2022 |
| Contract period | 31 Aug 2022 - 31 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £498,000 |
| Lots value | £1,000,000 |
| Awards value | Not specified |
| Contracts value | £434,247 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WALSALL COUNCIL |
| Locality | WALSALL |
| Post town | Walsall |
| Postcode | WS1 1TP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG38 Walsall |
| Local authority | Walsall |
| Electoral ward | St Matthew's |
| Westminster constituency | Walsall and Bloxwich |
| Delivery location | TLG38 Walsall |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VERSION 1 SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72200000 - Software programming and consultancy services
- 72510000 - Computer-related management services
- 72590000 - Computer-related professional services

## Release History

- 8 Aug 2022 at 15:13 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/021775-2022
- 13 May 2022 at 14:04 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012513-2022
- 13 May 2022 at 12:03 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012485-2022

## Notice URLs

- http://www.walsall.gov.uk
- https://in-tendhost.co.uk/walsallcouncil/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033763. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-033763.json.