---
title: "Provision of SAP Support Services"
ocid: "ocds-h6vhtk-033771"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033771"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-033771.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-033771.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WARRINGTON BOROUGH COUNCIL"
published: "2022-09-02"
---

# Provision of SAP Support Services

Buyer: WARRINGTON BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-033771

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033771)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-033771.json)

## Summary

The Warrington Borough Council has completed a procurement process for the provision of SAP Support Services. The council required support services for its SAP software and estate from a SAP PartnerEdge Partner. The contract had an initial term of 25 months and was awarded to AG Consultancy & Apps Ltd. The service is expected to be fully operational from 01 October 2022.

This tender by the Warrington Borough Council presents an opportunity for businesses providing software support services to enter into a contract. Companies specializing in SAP Support and software services are well-suited to compete. The procurement method used was an open procedure, creating a fair chance for various businesses to participate and showcase their capabilities in providing quality services.

## Notice

Warrington Borough Council requires support services for its SAP software and estate from a SAP PartnerEdge Partner who can demonstrate a proven capability of support for the software.

### Lot Information

Lot 1

Warrington Borough Council requires support services for its SAP software and estate from a SAP PartnerEdge Partner who can demonstrate a proven capability of support for the software. The Contract will have an initial term of 25 months with the option to extend for 2 x 12 month periods at the discretion of the Council. The initial term includes a 1 month on-boarding/ transition process. The Service shall be fully operational from 01 October 2022. The Council's internal SAP Support Team provide first level technical and SAP support. Incidents and change requests that cannot be resolved internally shall be escalated to the SAP support services provider's service desk for investigation and resolution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/024616-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Sep 2022 |
| Submission deadline | 13 Jun 2022 |
| Future notice date | Not specified |
| Award date | 31 Aug 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARRINGTON BOROUGH COUNCIL |
| Locality | WARRINGTON |
| Post town | Warrington |
| Postcode | WA1 1UH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Bewsey and Whitecross |
| Westminster constituency | Warrington South |
| Delivery location | TLD61 Warrington |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AG CONSULTANCY & APPS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 2 Sep 2022 at 11:06 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024616-2022
- 13 May 2022 at 13:26 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012499-2022

## Notice URLs

- http://www.warrington.gov.uk/
- https://procontract.due-north.com/Advert/Index?advertId=cba43b71-abd2-ec11-8114-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033771. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-033771.json.