--- title: "TfL Occupational Health solutions" ocid: "ocds-h6vhtk-03379d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03379d" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03379d.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03379d.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "TRANSPORT FOR LONDON" published: "2022-05-13" --- # TfL Occupational Health solutions Buyer: TRANSPORT FOR LONDON Current stage: Planning OCID: ocds-h6vhtk-03379d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03379d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03379d.json) ## Summary The public procurement process is currently in the planning stage and is being conducted by Transport for London (TfL) for the project titled "TfL Occupational Health solutions." This procurement falls within the IT services industry, specifically focusing on consulting, software development, and support. The geographic location of this procurement is the UK, and one key upcoming date is the future notice, scheduled for 31 January 2023. Organizations interested in this opportunity will need to register as suppliers with TfL to access further tender exercises. This tender presents a significant opportunity for businesses specialising in Occupational Health IT solutions, particularly those that emphasise user experience and can provide innovative end-to-end systems. Companies that have experience in delivering products that facilitate medical advisory services, treatment services, and data management, while showcasing a user-centred approach, will be particularly well-suited to compete. With a focus on replacing outdated manual processes, firms that offer Commercial Off-The-Shelf products that minimise configuration needs will be advantageous in meeting TfL's objectives for improved Occupational Health services. ## Notice We (TfL) are looking for an end-to-end Occupational Health system and are engaging the market to better understand solutions that can meet our Occupational Health (OH) needs. We are taking a user-centric approach and are particularly interested in understanding what good user experience looks like. This Prior Information Notice This PIN is issued by Transport for London (TfL) and seeks to inform the market of a request for Market Sounding Questionnaire (MSQ) responses and supplier solution demos. We aim to obtain market feedback in relation to what OH IT solutions can offer and what good user experience looks like. These findings will inform our requirements should we proceed with formal market engagement, such as an Invitation to Tender (ITT). Further detail on the objectives of such a solution are set out in Section II.2.4) - Description of the procurement. We would like those parties that may be interested in such an exercise to identify themselves and respond to the attached Market Sounding Questionnaire (MSQ), which contains key information. We will look to undertake meetings and software demonstrations with selected organisations. Please note that to do so (and in order to access future tender exercises published by TfL), organisations will need to register as a supplier via the following link: https://procontract.due-north.com/Register Any party that is already registered should log onto TfL's e-procurement portal and express their interest. https://procontract.due-north.com/Advert?advertId=26e20726-acd2-ec11-8114-005056b64545 ### Lot Information Lot 1 TfL's strategy for Safety, Health and Environment The Mayor of London, Sadiq Khan, has an ambitious programme to deliver an affordable, accessible, and safe transport network for London. To support this, we (TfL) created a new Safety, Health and Environment (SHE) directorate in April 2020. This directorate has a key role to play in supporting our business to deliver on its Vision Zero target of nobody being killed or seriously injured on the transport network by 2041. The SHE directorate is also responsible for coordinating actions to deliver our Corporate Environment Plan and reach net zero carbon emissions across its operations by 2030. Occupational Health We (TfL) employ more than 30,000 people and are the licensing authority for more than 135,000 taxi and private hire drivers. Our Occupational Health & Wellbeing (OH) team provide a broad range of advice and services to manage health-related risks and support the business in meeting HSE legislative requirements. The team's work supports the business in managing employees who have health-related issues, with the aim of enabling them to continue to engage in meaningful and productive work. The OH team provide the following services: * Medical advisory services * Treatment services (Physiotherapy; Counselling and Trauma) * Wellbeing; and * Drugs and alcohol assessment and treatment services. Clinical staff work closely with managers across the business and external consultants to ensure that staff continue to meet regulatory compliance for operational roles and to help staff stay in meaningful work or return to work following a period of illness. OH also perform pre-employment medicals and periodic checks for staff in safety critical roles. The team also provide supporting services to the wider GLA family and the Taxi and Private Hire team. New Occupational Health Technology Project We are looking for an end-to-end Occupational Health system which supports Occupational Health processes, including Referrals, Assessment, Treatment and closure of Occupational Health cases. Our OH administration has a high reliance on manual and paper-based processes. Several disparate solutions have been deployed as tactical fixes which impact OH operational effectiveness We seek to hear from organisations which deliver products with a User Centred approach; that is implementation of an Occupational Health case management system characterised by an exceptional user experience (UX) which not only satisfies user requirements, but provides focussed and clear user journeys and aims to minimise the number of workflow process steps to complete a transaction. The User Centred approach should be driven and refined by user-centred evaluation and should address the whole user experience from an explicit understanding of users, tasks, and environments . Capabilities to be delivered by the OH solution must include the following: * Appointment booking, scheduling, notification and alerts * Data input, note capturing, document storage/management and medical test result storage * Support of health surveillance safety critical medicals * Reporting from medical records * Auditability of all user actions * Ability to export data flexibly and dynamically in appropriate formats (e.g. for PowerBI analysis) Solution Maturity: We seek organisations who understand Occupational Health practice and regulation, who have demonstrable competence (e.g. track record of OH system delivery) and who will require little or no domain knowledge from an Occupational Health Subject Matter Expert to satisfactorily demonstrate their product and how it satisfies requirements. Successful procurement is dependent on continuity of our current OH services. To this end we believe that Commercial Off The Shelf (COTS) products are better suited to our needs as we expect them to require significant less configuration (and therefore OH subject matter expertise) than solutions built to meet our needs (e.g. custom development houses). ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/012543-2022 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 13 May 2022 | | Submission deadline | Not specified | | Future notice date | 31 Jan 2023 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TRANSPORT FOR LONDON | | Locality | LONDON | | Post town | East London | | Postcode | E20 1JN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Newham | | Electoral ward | Stratford Olympic Park | | Westminster constituency | Stratford and Bow | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 13 May 2022 at 15:46 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/012543-2022 ## Notice URLs - https://procontract.due-north.com/Advert?advertId=26e20726-acd2-ec11-8114-005056b64545 - https://procontract.due-north.com/Register - https://tfl.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03379d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03379d.json.