--- title: "Market Engagement - Garage Management" ocid: "ocds-h6vhtk-0338c5" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0338c5" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0338c5.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0338c5.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "SWAYTHLING HOUSING SOCIETY LIMITED T/A ABRI" published: "2022-05-17" --- # Market Engagement - Garage Management Buyer: SWAYTHLING HOUSING SOCIETY LIMITED T/A ABRI Current stage: Planning OCID: ocds-h6vhtk-0338c5 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0338c5) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0338c5.json) ## Summary The procurement process titled "Market Engagement - Garage Management" is led by Swaythling Housing Society Limited, trading as Abri, which is based in Eastleigh, Hampshire. This tender pertains to the service industry, specifically focusing on real estate agency services for the management and maintenance of Abri's estate of 4,380 garages across the South of England. The procurement is currently in the planning stage, with a future notice date of 17th May 2022. The supplier will be expected to provide comprehensive management services, including tenant liaison, rent collection, and maintenance duties while ensuring adherence to health and safety standards. This tender presents significant opportunities for companies specialising in property management, maintenance services, and customer service within the real estate sector. Businesses that excel in tenant management, repairs, and facility maintenance would be ideally positioned to compete for this contract. The potential supplier may also be required to implement innovative solutions for property improvements and customer engagement, making this an attractive opportunity for firms with a strong service-oriented approach and expertise in the management of large residential or commercial estates. ## Notice Abri require a complete management and maintenance service for its estate of 4380 garages located across the South of England. The supplier is required to be the sole point of contact with a dedicated direct phone line and email for Abri tenants. The supplier will be responsible for rent collection, new lets, voids, evictions, repairs (operational and strategic), continuous improvement and adherence to high standards of customer service performance levels. ### Lot Information Lot 1 Abri require a complete management and maintenance service for its estate of 4380 garages located across the South of England. The supplier is required to be the sole point of contact with a dedicated direct phone line and email for Abri tenants. The supplier will be responsible for rent collection, new lets, voids, evictions, repairs (operational and strategic), continuous improvement and adherence to high standards of customer service performance levels including:* Undertaking all advertising, marketing, sourcing and securing tenants including the management of waiting lists to maximise occupancy levels and income returns.* Seeking prior approval from Abri to agree rent levels following site by site and annual rent reviews.* The extension and/or implementation of differential rental pricing on a site by site basis.* Managing the provision of rent collection and holding deposits in line with best accounting practice* Managing all aspects of arrears, voids and evictions to minimise rent loss.* Undertaking all activities pursuant to tenant liaison to provide an efficient and effective service.* Dealing with all complaints and terminations within the provision of existing garage tenancy agreements* Submitting revenue accounts on a monthly basis using an open book reporting mechanism to facilitate reconciliation payments through an escrow account, following best practice and accounting procedures.* Producing quarterly tailored KPIs and performance reports.* Informing Abri of any health and safety risks arising from the safe management of the garages.* Providing a repair and capital expenditure options to Abri for appraisal for each garage site which will include design and cost proposals.* Carrying out a review of garage sites with potential for re-development with recommendations for obtaining planning permission for alternative use.Day to day maintenance and minor works provision including: * Door Lock replacement* Drop bolts & Padlock* Door Defender & Padlock* Padlock replacement* Cable replacement* Spring replacement* Wheel replacement* Minor wall crack repairs* Minor roof leaks - flashing bands or sealant around screws* Flood prevention - weather strips* Gutter clearance* Gutter, end cap and gutter clip replacement* Downpipe replacement* Drain & Gulley clearance* Weed/foliage clearance on all forecourts* Removal of overhanging foliage blocking access to garage* Active management of abandoned vehicles, fly tipping and unauthorised parking.* 24 hour emergency service * Solar lighting solutions* Self closing gates to prevent fly tipping and illegal use.If your organisation is capable of delivering the requirements set out and would be potentially interested in tendering for this contract please email me. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/012839-2022 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 17 May 2022 | | Submission deadline | Not specified | | Future notice date | 16 May 2022 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SWAYTHLING HOUSING SOCIETY LIMITED T/A ABRI | | Locality | EASTLEIGH, HAMPSHIRE | | Post town | Southampton | | Postcode | SO50 6AD | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ3 Hampshire and Isle of Wight | | ITL 3 | TLJ35 South Hampshire | | Local authority | Eastleigh | | Electoral ward | Eastleigh North | | Westminster constituency | Eastleigh | | Delivery location | TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 50 - Repair and maintenance services - 70 - Real estate services ### Codes - 50700000 - Repair and maintenance services of building installations - 50800000 - Miscellaneous repair and maintenance services - 70300000 - Real estate agency services on a fee or contract basis ## Release History - 17 May 2022 at 13:00 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/012839-2022 ## Notice URLs - http://www.abri.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0338c5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0338c5.json.