---
title: "Phone and Ride Demand Responsive Transport"
ocid: "ocds-h6vhtk-033bb0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033bb0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-033bb0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-033bb0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTH EAST LINCOLNSHIRE COUNCIL"
published: "2022-10-03"
---

# Phone and Ride Demand Responsive Transport

Buyer: NORTH EAST LINCOLNSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-033bb0

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## Summary

The North East Lincolnshire Council has recently awarded a contract under the title "Phone and Ride Demand Responsive Transport" in the services category. The procurement process was initiated through an open procedure with the aim of finding a new delivery partner for a demand response bus service. The contract, managed by EQUANS on behalf of the council, involves providing transport services in North East Lincolnshire. The awarded contract had a value of GBP 1,200,000 and was signed on 20th September 2022.

This public procurement opportunity for the "Phone and Ride" service in North East Lincolnshire presents a chance for businesses in the road transport services industry to secure contracts. Companies offering road transport services, particularly in demand responsive transport, accessibility solutions, customer service, and software systems aligned with quality requirements, stand to benefit from competing in this tender process. The available options for contract extension provide opportunities for long-term partnerships with the council, emphasizing the need for high-quality service delivery and social value addition.

## Notice

EQUANS (formerly known as ENGIE Services Ltd) on behalf of North East Lincolnshire Council is seeking to appoint a new delivery partner for the continuation of the demand response bus service known as "Phone N Ride". The minimum contract period is one year with options also being proposed for three years plus a possible extension for 12 months and four years with two possible further extensions of 12 months. The final option chosen will be determined on available funding. The service is contract is managed by EQUANs as part of the transformation partnership contract and is currently delivered on behalf of the Authority by a private sector provider.

### Lot Information

Lot 1

The Phone and Ride service provides a demand responsive bus service to enable communities and individuals with no or limited access to mainstream public transport provision to access employment, health, education, shopping and leisure opportunities. Whilst the conventional bus network provides extensive coverage throughout the Borough, there are some journeys which cannot be made, either due to the location of the origin/destination points or at the time at which an individual wishes to travel. Furthermore, the service is often recommended as a solution to support individuals with personal circumstances such as mobility impairments, who may require a tailored service using modified vehicles, who face barriers to accessing the existing conventional bus network. There is a desire for the Authority to improve the targeting of the service for those passengers who are in greatest need of the phone and ride service.

Options: a possible extension for 12 months

Renewal: Renewals are subject to funding

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027718-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Oct 2022 |
| Submission deadline | 20 Jun 2022 |
| Future notice date | Not specified |
| Award date | 19 Sep 2022 |
| Contract period | Not specified |
| Recurrence | earliest possible notice would be late 2022. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,200,000 |
| Lots value | £1,200,000 |
| Awards value | Not specified |
| Contracts value | £1,200,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH EAST LINCOLNSHIRE COUNCIL |
| Locality | GRIMSBY |
| Post town | Doncaster |
| Postcode | DN31 1HU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE13 North and North East Lincolnshire |
| Local authority | North East Lincolnshire |
| Electoral ward | West Marsh |
| Westminster constituency | Great Grimsby and Cleethorpes |
| Delivery location | TLE13 North and North East Lincolnshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LINCOLNSHIRE ROAD CAR COMPANY LIMITED T/A STAGECOACH EAST MIDLANDS |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)

### Codes

- 60100000 - Road transport services
- 60170000 - Hire of passenger transport vehicles with driver

## Release History

- 3 Oct 2022 at 14:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027718-2022
- 20 May 2022 at 10:12 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/013579-2022

## Notice URLs

- https://uk.eu-supply.com/login.asp?B=YORTENDER
- https://www.nelincs.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033bb0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-033bb0.json.