--- title: "The Provision of Railway Chaplaincy Services" ocid: "ocds-h6vhtk-033c0c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033c0c" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-033c0c.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-033c0c.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NETWORK RAIL INFRASTRUCTURE LTD" published: "2022-05-20" --- # The Provision of Railway Chaplaincy Services Buyer: NETWORK RAIL INFRASTRUCTURE LTD Current stage: Planning OCID: ocds-h6vhtk-033c0c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033c0c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-033c0c.json) ## Summary The procurement process is being conducted by Network Rail Infrastructure Ltd, which is based in London, UK. The tender titled "The Provision of Railway Chaplaincy Services" falls under the health and social work services industry category and is currently in the planning stage. This tender aims to re-tender the existing Chaplaincy Services contract, set to expire in March 2023, with a projected contract value of £350,000. Interested parties are invited to express their interest by emailing the contact person, Mark Edwards, by 17:00 on 20th June 2022. Network Rail seeks to gauge potential suppliers capable of providing round-the-clock emotional support services to rail staff during traumatic incidents. This tender presents a significant opportunity for businesses specialising in health and social support services, particularly those with expertise in emotional and psychological support. Companies that can deliver innovative, proactive, and integrated services, and that have experience working within the rail industry or similar sectors will be especially well-suited to compete. Given the demand for comprehensive support for a workforce of approximately 43,000 employees, businesses capable of providing tailored, confidential services to front-line staff and their families may find this tender particularly advantageous for growth and expansion. ## Notice Network Rail intends to re-tender its current Chaplaincy Services contract which is scheduled to expire in March 2023. Network Rail requires a focused, proactive innovative and integrated Chaplaincy service, capable of effectively providing national, annual 24/7 emotional support services for rail staff during and immediately after traumatic incidents, as well as undertaking proactive site visits to industry locations. Next Rail seeks to understand the supplier market in terms of those prospective suppliers who may be capable of providing these services. ### Lot Information Lot 1 To support the Network Rail Central Suicide Prevention Team, the supplier shall be required to provide a focused, proactive innovative and integrated Chaplaincy service, capable of effectively providing national, annual 24/7 emotional support services for rail staff during and immediately after traumatic incidents, as well as undertaking proactive site visits to industry locations. Network Rail currently employs 43,000 people. Whilst this service will be predominantly for front-line staff or those directly or indirectly involved in incident response/management, any member of staff may use the service. The key deliverables of the proposed Chaplaincy services are as follows: * Independent and confidential short-term emotional support for: o Network Rail staff, contractors and passengers impacted by traumatic incidents; o staff during other times of depression / trauma (not specifically as a result of an operational incident) * 24/7, 365 days a year (for emergencies); * Priority of face-to-face contact; * Response deployments to a Network Rail site (can include signal box, depot or control room as well as incident site) following fatality incidents, major incidents and/or death in service situations; * Deliver a schedule of proactive visits to locations set out by location categories and confirmed in the contract. Proactive visits should last a minimum of 30 minutes and be arranged to maximise the number of staff that can be spoken to; * UK coverage, regionally delivered (i.e. not one central team for the whole UK); * Raise awareness of and signpost to Network Rail's Employee Assistance Programme (EAP) / other service providers (e.g. Samaritans) as appropriate; and * Possess and demonstrate an understanding of the unique challenges facing rail staff. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/013671-2022 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 20 May 2022 | | Submission deadline | Not specified | | Future notice date | 30 Mar 2023 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £350,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NETWORK RAIL INFRASTRUCTURE LTD | | Locality | LONDON | | Post town | North West London | | Postcode | NW1 2DN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI36 Camden | | Local authority | Camden | | Electoral ward | Regent's Park | | Westminster constituency | Holborn and St Pancras | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85100000 - Health services ## Release History - 20 May 2022 at 16:55 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/013671-2022 ## Notice URLs - http://www.networkrail.co.uk - https://networkrail.bravosolution.co.uk/esop/guest/go/opportunity/detail?opportunityId=54082 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-033c0c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-033c0c.json.