---
title: "MAINT4963-MEH-Carl Zeiss"
ocid: "ocds-h6vhtk-03405a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03405a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03405a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03405a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST"
published: "2022-05-26"
---

# MAINT4963-MEH-Carl Zeiss

Buyer: MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-03405a

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## Summary

The Moorfields Eye Hospital NHS Foundation Trust based in London is initiating a public procurement process titled "MAINT4963-MEH-Carl Zeiss". This procurement, categorised under "Repair and maintenance services of medical and surgical equipment", aims to secure a three-year comprehensive maintenance and software upgrade contract for all Carl Zeiss equipment, commencing on 1st February 2022 and concluding on 30th November 2025. The procurement method selected for this contract is a limited negotiated procedure without the publication of a contract notice, due to the unique qualifications of the supplier, Carl Zeiss Ltd, as the Original Equipment Manufacturer (OEM).

This tender presents significant opportunities for companies specialising in the maintenance and repair of medical equipment, particularly those with expertise in OEM processes. Businesses that provide medical equipment services or those that have the capability to meet extensive training and resource requirements for OEM equipment may find this contract advantageous. Given the exclusive nature of the contract with Carl Zeiss, successful bidders must demonstrate their ability to offer comprehensive service without reliance on third-party technicians, thereby underscoring the high standards expected within this industry.

## Notice

Original Equipment Manufacturer (OEM) 3 year fully comprehensive Optime maintenance and software upgrade contract from 1st February 2022 to 30th November 2025 for all Carl Zeiss equipment, with tables & Associated equipment. This 3 year agreement is being pro-rata'd into an existing 5 year contract for the Same/similar Zeiss equipment, which is more than 50% of the original 5 year agreement raised as VEAT ref: 20201215-005812

### Lot Information

Lot 1

Direct Award for fully comprehensive Original Equipment Manufacturer (OEM) for the provision of equipment maintenance, repair and software upgrades. Zeiss do not train 3rd party technicians, maintenance providers or provide access for system upgrades. All OEM parts are used for repairs and maintenance. They do not sell/provide test tooling kits or software diagnostic tools to 3rd party suppliers. Zeiss engineers have accredited knowledge to fully fault find, repair and calibrate devices following a repair or service. Passwords are not supplied to enable access to device service menus by 3rd party suppliers. Software upgrades are continually developed, released and installed by a trained engineer when completing a repair, calibration or routine service or completed by Zeiss remote device support. Zeiss also provide remote diagnostic and support via a dedicated technical help desk for all their installations.

### Procurement Information

Direct Award for fully comprehensive Original Equipment Manufacturer (OEM) for the provision of equipment maintenance, repair and software upgrades and equipment management. Zeiss do not train 3rd party technicians, maintenance providers or provide access for system upgrades.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/014772-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 May 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 May 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £450,469 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MOORFIELDS EYE HOSPITAL NHS FOUNDATION TRUST |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC1V 2PD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Bunhill |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARL ZEISS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50420000 - Repair and maintenance services of medical and surgical equipment

## Release History

- 26 May 2022 at 14:25 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014772-2022

## Notice URLs

- http://www.moorfields.nhs.uk/
- http://www.zeiss.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03405a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03405a.json.