---
title: "The Provision of Electronic Ticketing Machines, and Automatic Vehicle Location System and an associated Back Office Management Solution"
ocid: "ocds-h6vhtk-034100"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034100"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-034100.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-034100.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GREATER MANCHESTER COMBINED AUTHORITY"
published: "2022-11-29"
---

# The Provision of Electronic Ticketing Machines, and Automatic Vehicle Location System and an associated Back Office Management Solution

Buyer: GREATER MANCHESTER COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-034100

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034100)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-034100.json)

## Summary

The Greater Manchester Combined Authority (GMCA) and Transport for Greater Manchester (TfGM) have initiated a procurement process for the supply of Electronic Ticketing Machines (ETM) and Automatic Vehicle Location (AVL) facilities, along with associated back-office services, as part of bus franchising in Greater Manchester. The procurement involves standardising bus ticketing and vehicle location systems, with an initial contract term of 5 years and the option to extend annually for up to 3 years. The procurement is in the Award stage, and the contract was signed on 19th November 2022.

This tender offers significant business growth opportunities for companies specialising in office and computing machinery, equipment, and supplies. Businesses providing Intelligent Transport Systems (ITS) solutions, maintenance services, and transport-related products can compete for this contract. The procurement aims to equip the bus fleet with modern ticketing and location technologies, creating avenues for innovation and efficiency within the public transport sector. Suppliers should focus on quality and social value aspects to enhance their chances of winning the contract.

## Notice

GMCA & TfGM are looking to establish a contract for the supply of Electronic Ticketing Machines (ETM) and Automatic Vehicle Location (AVL) facilities, plus associated ETM and AVL back office, accessories and services, as part of the introduction of bus franchising within Greater Manchester. The initial term will be 5 years with the option to extend annually for up to 3 years. The scope of the procurement is to establish a mechanism to equip the bus fleet with ETM and AVL facilities, plus a central administrative back office. This consists of the following: * Electronic Ticketing Machines (ETM) to standardise bus ticket acceptance and sale. * Automatic Vehicle Location (AVL) facilities which enable confirmation of bus location for: o Service control by the TfGM control room o Operator administration of their fleets o Customer information systems such as journey planners and 'next bus' displays. o Other bus-based systems such as customer announcements and driver monitoring. GMCA & TfGM are procuring contracts for the supply and maintenance of certain elements of the required Intelligent Transport Systems (ITS) solution (such as ticketing, vehicle location, and driver communications systems) to ensure a standardised approach, which would then be made available to franchise operators by way of a separate agreement who would be required to utilise this equipment. This could potentially include a transitional phase from current operator-owned ITS equipment to that procured by GMCA & TfGM.

### Lot Information

Lot 1

GMCA & TfGM are looking to establish a contract for the supply of Electronic Ticketing Machines (ETM) and Automatic Vehicle Location (AVL) facilities, plus associated ETM and AVL back office, accessories and services, as part of the introduction of bus franchising within Greater Manchester. The initial term will be 5 years with the option to extend annually for up to 3 years. The scope of the procurement is to establish a mechanism to equip the bus fleet with ETM and AVL facilities, plus a central administrative back office. This consists of the following: * Electronic Ticketing Machines (ETM) to standardise bus ticket acceptance and sale. Page 5 to 7 * Automatic Vehicle Location (AVL) facilities which enable confirmation of bus location for: o Service control by the TfGM control room o Operator administration of their fleets o Customer information systems such as journey planners and 'next bus' displays. o Other bus-based systems such as customer announcements and driver monitoring. GMCA & TfGM are procuring contracts for the supply and maintenance of certain elements of the required Intelligent Transport Systems (ITS) solution (such as ticketing, vehicle location, and driver communications systems) to ensure a standardised approach, which would then be made available to franchise operators by way of separate agreement who would be required to utilise this equipment. This could potentially include a transitional phase from current operator-owned ITS equipment to that procured by GMCA & TfGM.

Renewal: The agreement includes an option to extend annually for up to 3 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/033851-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Nov 2022 |
| Submission deadline | 25 Jul 2022 |
| Future notice date | Not specified |
| Award date | 19 Nov 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £21,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GREATER MANCHESTER COMBINED AUTHORITY |
| Additional buyers | TRANSPORT FOR GREATER MANCHESTER |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M1 3BG |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLD North West (England), TLD3 Greater Manchester |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TICKETER GROUP |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 34 - Transport equipment and auxiliary products to transportation
- 42 - Industrial machinery
- 48 - Software package and information systems
- 50 - Repair and maintenance services

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
- 30144200 - Ticket-issuing machines
- 34000000 - Transport equipment and auxiliary products to transportation
- 42961300 - Vehicle location system
- 48110000 - Point of sale (POS) software package
- 50316000 - Maintenance and repair of ticket-issuing machinery
- 50317000 - Maintenance and repair of ticket-validation machinery

## Release History

- 29 Nov 2022 at 17:21 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/033851-2022
- 2 Nov 2022 at 11:20 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/030929-2022
- 8 Jun 2022 at 13:23 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015781-2022
- 27 May 2022 at 14:14 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/014938-2022

## Notice URLs

- http://www.tfgm.com
- https://procontract.due-north.com
- https://procontrcact.due-north.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034100. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-034100.json.
