---
title: "CivTech - Challenge 7.6 - How do we use Artificial Intelligence, data and digital technologies to enable more inclusive access to public services?"
ocid: "ocds-h6vhtk-0341f5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0341f5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0341f5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0341f5.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "SCOTTISH GOVERNMENT"
published: "2022-05-31"
---

# CivTech - Challenge 7.6 - How do we use Artificial Intelligence, data and digital technologies to enable more inclusive access to public services?

Buyer: SCOTTISH GOVERNMENT  
Current stage: Tender  
OCID: ocds-h6vhtk-0341f5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0341f5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0341f5.json)

## Summary

The Scottish Government is currently conducting a tender titled "CivTech - Challenge 7.6 - How do we use Artificial Intelligence, data and digital technologies to enable more inclusive access to public services?" This opportunity falls within the research and development services industry and is located in Glasgow, Scotland. The procurement process is at the active Tender stage, with submissions due by 28th June 2022. The total contract value is £800,000, and the project duration is set for 720 days, with potential extensions to ensure project completion.

This tender presents a significant opportunity for businesses focused on innovation in technology, particularly those specialising in artificial intelligence, data analysis, and digital service solutions. Companies that address communications accessibility for diverse user groups, particularly those with disabilities, will be well-suited to participate. By engaging in this challenge, businesses can collaborate with public sector entities, ultimately enhancing their service offerings and contributing to the creation of sustainable, high-growth businesses. With a structured approach to co-production with citizens, this initiative encourages diverse perspectives and innovative solutions in public service delivery.

## Notice

The Scottish Government is focused on tackling inequalities including embedding inclusive communication within Government and across the public sector. This Challenge will work with public bodies and people with lived experience of barriers to accessing public services, such telephone based-services. For instance, people who have lost their voice, have difficulty speaking, are deaf but do not use British Sign Language, have a learning disability, lack dexterity to select number buttons, or live with lifelong or acquired conditions, such as cerebral palsy or motor neurone disease. Inclusive communication will increase the proportion of people in Scotland reporting that their communications needs are being met when accessing public services. Please visit our website for information on CivTech and how to get involved https://www.civtech.scot/how-to-apply https://www.civtech.scot/selection-process

### Lot Information

Lot 1

CivTech's mission is to drive daring and innovation in the public sector by collaboratively solving Challenges that make people's lives better - and in doing so create generations of sustainable, high growth businesses. CivTech brings together public sector expertise and private sector innovation to solve real problems, develop new products, and deliver better, faster and easier services for everyone. Central to the approach is co-production with the citizen. Part of the Scottish Government's Digital Directorate, CivTech's approach is helping transform public sector engagement with tech and innovation, delivering significant benefits to public services, producing genuine uplifts for the Scottish economy - and along the way, making lives better. Across the country there are problems public sector organisations would like to solve and in the current environment the need for smart, efficient and effective products has never been greater. The Scottish Government is aware innovation is a good way to create them and is committed to ensuring a large part of its tech spend goes to smaller, innovative businesses. This is where CivTech comes in. The CivTech Innovation Flow is designed to create products as quickly and effectively as possible, and uses a true Accelerator model at the heart of its Innovation Flow model. For you - whether you're an individual, team or company - it's an opportunity to take on a Challenge , solve it, and win contracts with a blue-chip public sector organisation. You'll build a product, and a business to take it as far as possible. Because here's the kicker: the Challenges we issue aren't 'single organisation' problems - most exist worldwide. In short: Open Challenges are set. Any organisation, team or individual can respond. Applications are assessed, and shortlisted proposals go into an Exploration Stage which runs from the 15th of August to the 2nd of September 2022, where they are then developed further [and for which participating applicants are paid]. The best go through to the Accelerator - a period of intensive work to create the solution, and through CivTech's unique business workshop system, a business capable of taking the product to the world. The Accelerator Stage will run from the 3rd of October 2022 to the 27th of January 2023. Please visit our website for information on CivTech and how to get involved : https://www.civtech.scot/how-to-apply https://www.civtech.scot/selection-process

Renewal: Extensions may be required in order for the work to be completed

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015183-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 May 2022 |
| Submission deadline | 28 Jun 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £800,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH GOVERNMENT |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 8EA |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services
- 98 - Other community, social and personal services

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 73000000 - Research and development services and related consultancy services
- 98000000 - Other community, social and personal services

## Release History

- 31 May 2022 at 10:59 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015183-2022

## Notice URLs

- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363
- http://www.scotland.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000695094
- https://www.civtech.scot/how-to-apply
- https://www.civtech.scot/selection-process
- https://www.publiccontractsscotland.gov.uk
- https://www.publiccontractsscotland.gov.uk/
- https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=695094
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10482
- https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0341f5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0341f5.json.