--- title: "CivTech 7 - Challenge 7.11 - How can technology support Citizens Advice advisors to quickly deliver the best possible outcome for their clients using data & collective expertise?" ocid: "ocds-h6vhtk-034215" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034215" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-034215.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-034215.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "CITIZENS ADVICE SCOTLAND (CAS)" published: "2022-05-31" --- # CivTech 7 - Challenge 7.11 - How can technology support Citizens Advice advisors to quickly deliver the best possible outcome for their clients using data & collective expertise? Buyer: CITIZENS ADVICE SCOTLAND (CAS) Current stage: Tender OCID: ocds-h6vhtk-034215 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034215) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-034215.json) ## Summary Citizens Advice Scotland (CAS) is seeking innovative solutions through the CivTech 7 Challenge titled "How can technology support Citizens Advice advisors to quickly deliver the best possible outcome for their clients using data & collective expertise?" This procurement process, currently at the Tender stage, has a closing date for submissions set for 28th June 2022. The challenge focuses on providing research and development services, particularly in the domain of IT and consultancy, with a total budget of £350,000. The activities will be delivered in Edinburgh, and the procurement method is an open procedure, allowing a variety of firms to participate. This tender presents a significant opportunity for technology firms, particularly those specialising in software development, IT consulting, and data management solutions. Businesses that can develop innovative tools for case management systems and improve data utilization will find this challenge well-suited to their capabilities. The multi-phase approach of the CivTech initiative encourages collaboration and innovation, making it an ideal platform for agile startups and established tech providers aiming to engage with public sector clients and enhance their service offerings. ## Notice Citizens Advice Scotland is part of the Citizens Advice network - you may be familiar with Citizens Advice Bureaux, an essential service situated in many communities across Scotland. This Challenge will help CAB advisers offer high quality advice to as many people as possible, by providing a solution that will help them to record case information more easily and allow them to draw upon the experience of other advisers, through the wealth of data held within the network's case management system. Also, by improving personal data capture, CAS will be able to improve its ability to influence and campaign for change. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/how-to-apply https://www.civtech.scot/selection-process ### Lot Information Lot 1 CivTech's mission is to drive daring and innovation in the public sector by collaboratively solving Challenges that make people's lives better - and in doing so create generations of sustainable, high growth businesses. CivTech brings together public sector expertise and private sector innovation to solve real problems, develop new products, and deliver better, faster and easier services for everyone. Central to the approach is co-production with the citizen. Part of the Scottish Government's Digital Directorate, CivTech's approach is helping transform public sector engagement with tech and innovation, delivering significant benefits to public services, producing genuine uplifts for the Scottish economy - and along the way, making lives better. Across the country there are problems public sector organisations would like to solve and in the current environment the need for smart, efficient and effective products has never been greater. The Scottish Government is aware innovation is a good way to create them and is committed to ensuring a large part of its tech spend goes to smaller, innovative businesses. This is where CivTech comes in. The CivTech Innovation Flow is designed to create products as quickly and effectively as possible, and uses a true Accelerator model at the heart of its Innovation Flow model. For you - whether you're an individual, team or company - it's an opportunity to take on a Challenge , solve it, and win contracts with a blue-chip public sector organisation. You'll build a product, and a business to take it as far as possible. Because here's the kicker: the Challenges we issue aren't 'single organisation' problems - most exist worldwide. In short: Open Challenges are set. Any organisation, team or individual can respond. Applications are assessed, and shortlisted proposals go into an Exploration Stage which runs from the 15th of August to the 2nd of September 2022, where they are then developed further [and for which participating applicants are paid]. The best go through to the Accelerator - a period of intensive work to create the solution, and through CivTech's unique business workshop system, a business capable of taking the product to the world. The Accelerator Stage will run from the 3rd of October 2022 to the 28th of January 2023. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/how-to-apply https://www.civtech.scot/selection-process Renewal: Extensions may be required in order to complete the work ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/015215-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 31 May 2022 | | Submission deadline | 28 Jun 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £350,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CITIZENS ADVICE SCOTLAND (CAS) | | Locality | EDINBURGH | | Post town | Edinburgh | | Postcode | EH7 4GB | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM1 East Central Scotland | | ITL 3 | TLM13 City of Edinburgh | | Local authority | City of Edinburgh | | Electoral ward | Leith Walk | | Westminster constituency | Edinburgh North and Leith | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 30 - Office and computing machinery, equipment and supplies except furniture and software packages - 72 - IT services: consulting, software development, Internet and support - 73 - Research and development services and related consultancy services ### Codes - 30230000 - Computer-related equipment - 72000000 - IT services: consulting, software development, Internet and support - 73000000 - Research and development services and related consultancy services ## Release History - 31 May 2022 at 13:10 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015215-2022 ## Notice URLs - http://www.cas.org.uk - http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363 - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000695284 - https://www.civtech.scot/how-to-apply - https://www.civtech.scot/selection-process - https://www.publiccontractsscotland.gov.uk/ - https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=695284 - https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA21182 - https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034215. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-034215.json.