---
title: "Microsoft Unified Support"
ocid: "ocds-h6vhtk-034265"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034265"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-034265.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-034265.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HAMPSHIRE COUNTY COUNCIL"
published: "2022-06-01"
---

# Microsoft Unified Support

Buyer: HAMPSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-034265

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034265)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-034265.json)

## Summary

The procurement process involves Hampshire County Council, which is seeking IT support services through a tender titled "Microsoft Unified Support." This tender falls under the IT services industry category and was initiated on 1st April 2022. The procurement stage is currently marked as complete, and it employed a limited procurement method, involving a direct award to Microsoft Ltd. The total value of the contract is £374,923 and is tied to reactive and proactive support for Microsoft products used within the council's IT operations.

This tender presents significant opportunities for businesses specialising in IT services, particularly those that can provide similar support offerings. Given Microsoft's unique position as the only supplier able to meet the specific requirements for Hampshire County Council, other IT service providers may explore alternative avenues, such as forming partnerships or preparing for future tenders that may promote competitive bidding in the public sector. Businesses that align closely with the technical needs of public agencies will be especially well-suited to compete in forthcoming opportunities.

## Notice

Direct Award to Microsoft Ltd for reactive and proactive support services for the Microsoft products in use within Hampshire County Council.

### Lot Information

Lot 1

Microsoft Unified Support provides Hampshire County Council's IT Department with support for Microsoft products in use within the Council. This includes reactive and proactive support services.

### Procurement Information

The ground for using this procedure is set out in Reg 32(2)(b)(ii), which applies where works, supplies or services can be supplied only by a particular economic operator for any of the following reasons: (i) .... (ii) competition is absent for technical reasons, (iii) ...., Microsoft Limited is currently the only supplier who can meet the requirements of Hampshire County Council.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015295-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jun 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £374,923 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HAMPSHIRE COUNTY COUNCIL |
| Locality | WINCHESTER |
| Post town | Southampton |
| Postcode | SO23 8ZB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ36 Central Hampshire |
| Local authority | Winchester |
| Electoral ward | St Michael |
| Westminster constituency | Winchester |
| Delivery location | TLJ3 Hampshire and Isle of Wight |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Jun 2022 at 08:43 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015295-2022

## Notice URLs

- https://www.hants.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034265. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-034265.json.