--- title: "AHG_000464 - Microsoft Dynamics CRM Development and Support Partner (CS161)" ocid: "ocds-h6vhtk-034316" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034316" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-034316.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-034316.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "ANCHOR HANOVER GROUP" published: "2022-06-06" --- # AHG_000464 - Microsoft Dynamics CRM Development and Support Partner (CS161) Buyer: ANCHOR HANOVER GROUP Current stage: Planning OCID: ocds-h6vhtk-034316 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034316) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-034316.json) ## Summary The Anchor Hanover Group is planning a procurement process to identify a Microsoft Dynamics CRM Development and Support Partner, titled "AHG_000464 - Microsoft Dynamics CRM Development and Support Partner (CS161)". This initiative falls under the services category, specifically focusing on programming services for application software, located in London, United Kingdom. The procurement is currently at the planning stage, with a future notice expected on 20 June 2022. The contract is projected to span 3+1+1 years, although the total value is yet to be determined and will depend on the deliverables of each project. This tender presents significant opportunities for businesses specialising in software development and support services, particularly those with experience in agile methodologies and Microsoft platforms. Companies that possess strong communication capabilities and a track record of delivering high-quality software solutions within structured processes will be well-positioned to compete. By aligning with Anchor Hanover's objectives, businesses can contribute to the development of vital technology systems that enhance service delivery for a not-for-profit organisation dedicated to providing housing and care for older people in England. ## Notice We are looking to go to market for a Dynamics CRM Development partner to work alongside our internal Software Development, Dev Ops, QA, and Data Engineering teams to deliver on defined pieces of work within fixed time frames and set deliverables against either a fixed price or time and materials contract. The same organisation should be able to provide ongoing support and maintenance under a managed service statement of works with associated SLA?s etc. The first deliverable from this partnership will be a Case Management process and workflow within Dynamics serving Anchor?s Customer Centre addressing Housing Complaints and Anti-Social Behaviour. It is anticipated this will be a 3+1+1 year contract. Total value is unknown at this stage and will depend on the deliverables for each project. ### Lot Information Lot 1 Anchor Hanover are the largest provider of specialist Housing and Care for older people in England. We are run ?not-for-profit?, with a strong balance sheet. We have over 1,700 sites in England including 114 Care homes. We provide 54,000 older people with homes including over 5,000 people in our residential care properties. We look to the future, with an ambitious plan to build 5,700 new homes over the next 10 years. We have developed a technology foundation based on Microsoft?s hosted services that delivers a customer and colleague portal. We have introduced Agile and DevOps methodologies during this implementation and intend to continue to use these methods to further develop additional features and capabilities on this platform. In addition, we have implemented a Data Lake using standard Microsoft Azure technologies. This is being used to consolidate data from several sources allowing us gain insights through all our data in a single consistent way. We are looking for someone with extensive experience in delivering high quality software solutions in an outsourced agile manner and will be willing to work within the constraints of the tools, processes and standards that Anchor have defined. Key to the success of this relationship will be clear communications, structured processes for delivery and strict adherence to Anchor?s processes including meeting all QA and Testing requirements. Additional information: To register your interest, please follow the below link: https://anchorhanover.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ViewEvent.aspx?EventID=1004 ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/015472-2022 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 6 Jun 2022 | | Submission deadline | Not specified | | Future notice date | 19 Jun 2022 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ANCHOR HANOVER GROUP | | Locality | LONDON | | Post town | Central London | | Postcode | WC1E 7HJ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI36 Camden | | Local authority | Camden | | Electoral ward | Bloomsbury | | Westminster constituency | Holborn and St Pancras | | Delivery location | TLE41 Bradford | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72212000 - Programming services of application software ## Release History - 6 Jun 2022 at 09:57 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/015472-2022 ## Notice URLs - https://anchorhanover.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ViewEvent.aspx?EventID=1004 - https://anchorhanover.wax-live.com/S2C/SignIn.aspx - https://www.anchor.org.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034316. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-034316.json.