---
title: "Provision of Agency Workers ,FOH,BOH and Kitchen 059-2022"
ocid: "ocds-h6vhtk-034372"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034372"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-034372.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-034372.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MANCHESTER CITY COUNCIL"
published: "2023-01-03"
---

# Provision of Agency Workers ,FOH,BOH and Kitchen 059-2022

Buyer: MANCHESTER CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-034372

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## Summary

The Manchester City Council has completed a tender process for the "Provision of Agency Workers, FOH, BOH and Kitchen 059-2022" to supply agency workers for Event Hospitality Services across several City Centre locations. The contract is worth an estimated 1.4 million over 2 years, with a possible 12-month extension. The Contracting Authority is Manchester Central, with specific training requirements and a commitment to pay the National Living Wage and Real Living Wage once trained. The procurement method was an open procedure, with the procurement stage now in the cancellation status.

This tender opportunity for providing agency workers presents a chance for staffing agencies and hospitality service providers to compete for a significant contract with Manchester City Council. Companies specializing in temporary staff services, event management, and hospitality staffing are well-suited for this opportunity. The contract is quality and sustainability-focused, emphasizing fixed pricing alongside operational and training requirements tailored to Event Hospitality Services in Manchester Central locations.

## Notice

Manchester Central is currently looking for suppliers to provide agency workers for a range of Event Hospitality Services across a number of City Centre locations. At any one time, Manchester Central may require in excess of 350 workers. The agency staff may be provided by a number of suppliers. The successful suppliers will provide competent Members of Staff, who have received the minimum training as follows: - Basic Health & Safety Training including manual handling, training which is sufficient and commensurate to the work involved. - For all FOH staff Basic Food Hygiene Level 2 - For all food handling roles Food Hygiene and Safety Level 2 - For all FOH staff customer service training - Allergen training https://allergytraining.food.gov.uk/ - Venue induction Prior to commencement of work with Manchester Central all agency staff will be expected to undergo a Manchester Central site induction which covers site specific Health and Safety and operational matters which lasts no longer than 30 minutes. This will typically take the form of an induction video and is expected to be undertaken by the agency at their premises prior to staff being deployed on site. For clarity induction time is not chargeable to the Company. MCCCL will reserve the right to audit twice yearly. The Contract will be for a period of two (2) years from the commencement date of services with a Manchester Central only option to extend for a further period of twelve months. The contract value for 2 years is estimated at 1.4 million. Manchester Central is committed to ensuring that all agency workers receive the National living wage and then the Real living wage once trained as an hourly rate of pay. As such the Company has fixed the rates that agency providers are required to pay to their staff (as a minimum rate of pay) and has hence fixed the rates it will pay agencies for the provision of services under this tender. The proposed rates (being the current rates of pay and chargeable rates) are set out in Appendix 2 along with the mechanism for uplifting annually in line with increases to the National living wage and the Real Living wage. Untrained workers (see criteria for trained workers below) and trained workers must be paid the National Living wage or Real living wage irrespective of age and the chargeable rates for such untrained workers are also set out in Appendix 2 along with the future pricing mechanism. For clarity if the contract is extended the pricing mechanism shall continue as per the initial two years. This tender is therefore quality and sustainability focused as prices payable are fixed.

### Lot Information

Lot 1

Manchester Central is currently looking for suppliers to provide agency workers for a range of Event Hospitality Services across a number of City Centre locations. At any one time, Manchester Central may require in excess of 350 workers. The agency staff may be provided by a number of suppliers. The successful suppliers will provide competent Members of Staff, who have received the minimum training as follows: - Basic Health & Safety Training including manual handling, training which is sufficient and commensurate to the work involved. - For all FOH staff Basic Food Hygiene Level 2 - For all food handling roles Food Hygiene and Safety Level 2 - For all FOH staff customer service training - Allergen training https://allergytraining.food.gov.uk/ - Venue induction Prior to commencement of work with Manchester Central all agency staff will be expected to undergo a Manchester Central site induction which covers site specific Health and Safety and operational matters which lasts no longer than 30 minutes. This will typically take the form of an induction video and is expected to be undertaken by the agency at their premises prior to staff being deployed on site. For clarity induction time is not chargeable to the Company. MCCCL will reserve the right to audit twice yearly. The Contract will be for a period of two (2) years from the commencement date of services with a Manchester Central only option to extend for a further period of twelve months. The contract value for 2 years is estimated at 1.4 million. Manchester Central is committed to ensuring that all agency workers receive the National living wage and then the Real living wage once trained as an hourly rate of pay. As such the Company has fixed the rates that agency providers are required to pay to their staff (as a minimum rate of pay) and has hence fixed the rates it will pay agencies for the provision of services under this tender. The proposed rates (being the current rates of pay and chargeable rates) are set out in Appendix 2 along with the mechanism for uplifting annually in line with increases to the National living wage and the Real Living wage. Untrained workers (see criteria for trained workers below) and trained workers must be paid the National Living wage or Real living wage irrespective of age and the chargeable rates for such untrained workers are also set out in Appendix 2 along with the future pricing mechanism. For clarity if the contract is extended the pricing mechanism shall continue as per the initial two years. This tender is therefore quality and sustainability focused as prices payable are fixed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000081-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jan 2023 |
| Submission deadline | 18 Jul 2022 |
| Future notice date | Not specified |
| Award date | 11 Sep 2022 |
| Contract period | 31 Aug 2022 - 31 Aug 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £800,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MANCHESTER CITY COUNCIL |
| Locality | PETERSFIELD |
| Post town | Manchester |
| Postcode | M2 3GX |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLD3 Greater Manchester, TLD62 Cheshire East |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 5 |
| Supplier names | ARC HOSPITALITY RECRUITMENT SOLUTIONS; AXIS RECRUITMENT; BERKELEY SCOTT; MSSHOSP; VERVE PERSONNEL |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79620000 - Supply services of personnel including temporary staff

## Release History

- 3 Jan 2023 at 15:57 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000081-2023
- 7 Jun 2022 at 07:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015564-2022

## Notice URLs

- http://www.axisrec.com
- http://www.berkeley-scott.co.uk
- http://www.manchester.gov.uk
- http://www.verve-people.com
- http://www.wearearc.co.uk
- https://allergytraining.food.gov.uk/
- https://mint-people.co.uk
- https://procontract-due-north.com
- https://www.manchestercentral.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034372. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-034372.json.