---
title: "Help to Live at Home Services - Zone 2"
ocid: "ocds-h6vhtk-0343b8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0343b8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0343b8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0343b8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTH TYNESIDE COUNCIL"
published: "2022-06-07"
---

# Help to Live at Home Services - Zone 2

Buyer: SOUTH TYNESIDE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0343b8

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## Summary

South Tyneside Council has completed the procurement process for the "Help to Live at Home Services - Zone 2" contract, which falls under the social work and related services industry category. This initiative aims to support individuals in living independently at home, focusing on provision for both crisis support and long-term care. The procurement was undertaken through a limited award procedure due to extreme urgency, primarily driven by unsatisfactory performance from the previous supplier. The contract, valued at approximately £2,035,746, was signed on 7th June 2022, with a short-term duration as the council prepares for a full procurement process for a more extended contract set to commence in September 2023. Services are to be delivered in the Borough of South Tyneside, located in the UKC22 region.

This tender presents significant opportunities for businesses involved in providing home care, crisis support, and health-related services, particularly those capable of delivering high-quality, responsive care in a community setting. Companies that are equipped with effective workforce management systems, quality assurance processes, and experience in electronic care management would be well-suited to compete for this short-term contract as well as the anticipated longer-term opportunity. Additionally, businesses specialising in assistive technologies that promote independence will find this procurement particularly relevant, given its focus on enhancing the quality of life for vulnerable individuals.

## Notice

The service will enable and support people to live as independently as possible in their own homes. The care and support will have a person-centred approach that enables individuals to 'live a good life' by using assistive technology wherever possible to promote independence. This contract is for 2 element of the Help to Live at Home: 1. Home Independence and Crisis Support, which includes hospital to home, intermediate care, restorative support, hospital prevent, emergency response 24/7 and crisis support. 2.Home Independence Service, which includes long term support, palliative/end of life support and night support.

### Lot Information

Lot 1

Due to the urgency to replace this contract and ensure service continuity, the council undertook a Open Procedure restricted to 2 suppliers with the capability and capacity to deliver the contract. The award of this short term 15 month contract will allow the Council to carry out a PCR15 compliant procurement for a longer term contract.

### Procurement Information

Extreme poor performance of the existing supplier necessitated the termination of the contract for zone 2 and the need to urgently replace the supplier to ensure service continuity to vulnerable people living in the community. This short term contract will allow the council the time to run a full PCR15 compliant procurement process for a new longer term contract effective Sept 23.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015634-2022 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jun 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Jun 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,035,746 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH TYNESIDE COUNCIL |
| Locality | SOUTH SHIELDS |
| Post town | Newcastle upon Tyne |
| Postcode | NE33 2RL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | South Tyneside |
| Electoral ward | Beacon and Bents |
| Westminster constituency | South Shields |
| Delivery location | TLC22 Tyneside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DALE CARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 7 Jun 2022 at 13:00 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015634-2022

## Notice URLs

- https://southtyneside.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0343b8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0343b8.json.