{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-0344a7-2026-04-27T11:27:32+01:00", "date": "2026-04-27T11:27:32+01:00", "ocid": "ocds-h6vhtk-0344a7", "description": "Award against: Social Programme Management (SPM) Dynamic Purchasing System (ocds-h6vhtk-0344a7) (SC Ref:829427)", "initiationType": "tender", "tender": { "id": "S/25/008", "legalBasis": { "id": "32014L0024", "scheme": "CELEX" }, "title": "Support and Maintenance of Core Benefit Platform (SPM)", "status": "complete", "classification": { "scheme": "CPV", "id": "72222300", "description": "Information technology services" }, "mainProcurementCategory": "services", "description": "The requirement is to meet the needs of Social Security Scotland's digital operations and business needs, ensuring the core benefit platform (SPM) and associated batches remain supported, operational and performant for all the benefits being served by them.", "lots": [ { "id": "1", "title": "SPM Projects", "description": "The scope of work is focused on Social Security Scotland's core benefit platform (SPM), it's operational monitoring and remediation in the following areas: - SPM Incident Management - SPM Defect Management - SPM Change Management - SPM Service Request Management - SPM Knowledge Management - Batch Incident Management - Batch Defect Management - Batch Change Management - Batch Service Request Management - Batch Knowledge Management Additional information: There is an option to extend the term of the contract for up to 36 months. The estimated cost of such extension has been factored into the contract value stated above.", "awardCriteria": { "criteria": [ { "name": "Quality Criteria", "type": "quality", "description": "40% - 80%" }, { "type": "price", "description": "20% - 60%" }, { "name": "Quality", "type": "quality", "description": "60" }, { "type": "price", "description": "40" }, { "name": "Technical", "type": "quality", "description": "55" }, { "type": "price", "description": "45" } ] }, "contractPeriod": { "durationInDays": 1800, "startDate": "2026-01-06T00:00:00Z", "endDate": "2026-06-30T23:59:59+01:00" }, "hasRenewal": true, "renewal": { "description": "July 2027" }, "secondStage": { "minimumCandidates": 5, "maximumCandidates": 5 }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": true, "status": "cancelled", "options": { "description": "The Purchaser reserves the right, during the term of the Contract, to request additional services in accordance with the scope and provisions set out in the Contract. The scope of such services is limited to support and maintenance activities relating to the Core Benefit Platform (SPM). The published contract value includes an estimate of anticipated additional services, which are not guaranteed to be required, and is based on the Purchaser's expected business needs at the time of contract award. The Purchaser may also request further additional services throughout the contract term where business requirements change or evolve. As a result, the actual spend under the Contract may vary from the published contract value." } }, { "id": "2", "title": "SPM Resources", "description": "Suppliers must have previous design, configuration and implementation experience of the Social Programme Management Platform (currently IBM Curam) (SPM) product. This must be organisational experience of delivering this technology as a Lead or Sub-contractor and must be the organisation's experience in successfully delivering these SPM Projects not just individual staff with experience. The SPM Resources Lot will provide resource skills and expertise in support of Social Security core case management platform. Resources will typically assist with the delivery of digital technology requirements and will be commissioned to deliver specific objectives and tasks. The nature of digital technology resources typically required is diverse and some examples (non-exhaustive list) are; SPM Business Analysis, SPM Dev (Build/Config/Code), SPM Architecture (including Cloud Design & Deployment) , SPM Data Architecture (Schema design & assurance etc.), SPM Data Migration (relevant experience including data translation / matching between schema's), SPM Testing (Strategy & Execution), SPM Release & Configuration Management (including Change), SPM DevOps, SPM System Support & DBA, SPM Live Running, SPM Training (Technical), SPM Data Engineer, SPM Data Analyst, SPM Data Scientist, SPM Scrum Master, AEM Developer.", "awardCriteria": { "criteria": [ { "name": "Quality Criteria", "type": "quality", "description": "40% - 80%" }, { "type": "price", "description": "20% - 60%" } ] }, "contractPeriod": { "durationInDays": 1800 }, "hasRenewal": true, "renewal": { "description": "July 2027" }, "secondStage": { "minimumCandidates": 5, "maximumCandidates": 5 }, "submissionTerms": { "variantPolicy": "notAllowed" }, "hasOptions": false, "status": "active" } ], "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" }, { "scheme": "CPV", "id": "48810000", "description": "Information systems" }, { "scheme": "CPV", "id": "72267100", "description": "Maintenance of information technology software" } ], "deliveryAddresses": [ { "region": "UKM" }, { "region": "UKM82" }, { "region": "UKM" }, { "region": "UKM" }, { "region": "UKM" } ], "relatedLot": "1", "deliveryLocation": { "description": "Glasgow" } }, { "id": "2", "additionalClassifications": [ { "scheme": "CPV", "id": "48810000", "description": "Information systems" }, { "scheme": "CPV", "id": "48000000", "description": "Software package and information systems" } ], "deliveryAddresses": [ { "region": "UKM" } ], "relatedLot": "2" } ], "submissionMethod": [ "electronicSubmission" ], "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html", "selectionCriteria": { "criteria": [ { "type": "economic", "description": "It is a requirement of this contract that bidders holder, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: Employer's (Compulsory) Liability Insurance = 5000000 GBP Public Liability Insurance = 1000000 GBP Professional Indemnity Insurance = 1000000 GBP Financial Assessment will be taken on a risk based approach for each contract call-off under the DPS.", "appliesTo": [ "supplier" ] }, { "type": "technical", "description": "It is a requirement of this DPS that suppliers must have previous design, configuration and implementation experience of the Social Programme Management Platform as stated within section II.2) Description of this contract notice under Lot 1 SPM Projects and Lot 2 SPM Resources. The Authority will have the right to request evidence that entry criteria is still valid at any point during the life of the Dynamic Purchasing System with evidence to be provided via an updated SPD to the Authority within 5 working days of request being issued. Bidders will be required to provide two different examples of your experience for each Lot that demonstrate that they have the relevant experience to deliver the services/supplies within the SPD in Public Contract Scotland Tender Project Code: 21357 PQQ code: 5852 *Please note: Examples should be concise but generally in the 300 word range. Examples should be recent, within the last 3 years.", "appliesTo": [ "supplier" ] } ] }, "procurementMethod": "selective", "procurementMethodDetails": "Restricted procedure", "techniques": { "hasDynamicPurchasingSystem": true, "dynamicPurchasingSystem": { "type": "open" } }, "coveredBy": [ "GPA" ], "tenderPeriod": { "endDate": "2022-07-11T12:00:00+01:00" }, "secondStage": { "invitationDate": "2022-07-11T00:00:00+01:00" }, "submissionTerms": { "languages": [ "en" ] }, "hasRecurrence": true, "contractTerms": { "hasElectronicOrdering": true, "electronicInvoicingPolicy": "allowed", "hasElectronicPayment": true }, "recurrence": { "description": "July 2027" }, "procurementMethodRationaleClassifications": [ { "id": "D_OUTSIDE_SCOPE", "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL", "description": "The procurement falls outside the scope of application of the directive" } ], "procurementMethodRationale": "The continued provision of services under the current contract is essential to ensure that Social Security Scotland can continue to provide technical support for its core benefit platform (SPM) until a replacement contract can be put in place. A competitive process is underway to identify and put such a replacement in place, by April 2026. The extension of the current term of the contract is considered to be proportionate in the circumstances based on previous experience, and taking into account the need for a contingency to account for potential delays." }, "parties": [ { "id": "GB-FTS-10601", "name": "Scottish Government", "identifier": { "legalName": "Scottish Government" }, "address": { "streetAddress": "4 Atlantic Quay, 70 York St", "locality": "Glasgow", "region": "UKM", "postalCode": "G2 8EA", "countryName": "United Kingdom" }, "contactPoint": { "name": "Maxine Mullen", "telephone": "+44 1412420133", "email": "maxine.mullen@gov.scot", "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html" }, "roles": [ "buyer", "centralPurchasingBody" ], "details": { "url": "http://www.scotland.gov.uk", "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10482", "classifications": [ { "id": "NATIONAL_AGENCY", "scheme": "TED_CA_TYPE", "description": "National or federal agency/office" }, { "id": "01", "scheme": "COFOG", "description": "General public services" } ] } }, { "id": "GB-FTS-17531", "name": "Edinburgh Sheriff Court", "identifier": { "legalName": "Edinburgh Sheriff Court" }, "address": { "streetAddress": "Sheriff Court House, 27 Chambers Street", "locality": "Edinburgh", "postalCode": "EH1 1LB", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] }, { "id": "GB-FTS-66869", "name": "Social Security Scotland", "identifier": { "legalName": "Social Security Scotland" }, "address": { "streetAddress": "3rd Floor, Agnes Husband House, 17 South Union Street", "locality": "Dundee", "region": "UKM", "postalCode": "DD1 4BF", "countryName": "United Kingdom" }, "contactPoint": { "name": "Yvonne Graham", "email": "Jenny.badger@socialsecurity.gov.scot", "telephone": "+44 1412425913" }, "roles": [ "buyer" ], "details": { "url": "https://www.socialsecurity.gov.scot/", "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30345", "classifications": [ { "id": "MINISTRY", "scheme": "TED_CA_TYPE", "description": "Ministry or any other national or federal authority, including their regional or local subdivisions" }, { "id": "01", "scheme": "COFOG", "description": "General public services" } ] } }, { "id": "GB-FTS-160672", "name": "Mphasis UK Limited", "identifier": { "legalName": "Mphasis UK Limited" }, "address": { "streetAddress": "Citypoint,1 Ropemaker Street LONDON EC2Y 9HT United Kingdom - GB", "locality": "London", "region": "UK", "postalCode": "EC2Y 9HT", "countryName": "United Kingdom" }, "contactPoint": { "telephone": "+44 8777761738" }, "roles": [ "supplier" ], "details": { "url": "https://www.mphasis.com/home.html", "scale": "large" } }, { "id": "GB-FTS-404", "name": "Edinburgh Sheriff Court", "identifier": { "legalName": "Edinburgh Sheriff Court" }, "address": { "streetAddress": "27 Chambers Street", "locality": "Edinburgh", "postalCode": "EH1 1LB", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] }, { "id": "GB-FTS-180759", "name": "MPHASIS UK LIMITED", "identifier": { "legalName": "MPHASIS UK LIMITED" }, "address": { "streetAddress": "5 Duddingston Square West", "locality": "Edinburgh", "region": "UK", "postalCode": "EH15 1RS", "countryName": "United Kingdom" }, "roles": [ "supplier" ], "details": { "scale": "large" } }, { "id": "GB-FTS-24608", "name": "Edinburgh Sheriff Court", "identifier": { "legalName": "Edinburgh Sheriff Court" }, "address": { "streetAddress": "Sheriff Court House. 27 Chambers Street", "locality": "Edinburgh", "postalCode": "EH1 1LB", "countryName": "United Kingdom" }, "roles": [ "reviewBody" ] } ], "buyer": { "id": "GB-FTS-66869", "name": "Social Security Scotland" }, "links": [ { "rel": "canonical", "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000694916" }, { "rel": "canonical", "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000809136" }, { "rel": "canonical", "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000818031" }, { "rel": "canonical", "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000819782" }, { "rel": "canonical", "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000694916" } ], "language": "en", "awards": [ { "id": "056008-2025-SP-21-050-01-1", "relatedLots": [ "1" ], "status": "active", "suppliers": [ { "id": "GB-FTS-160672", "name": "Mphasis UK Limited" } ] }, { "id": "084376-2025-S/21/048-1", "relatedLots": [ "1" ], "status": "active", "suppliers": [ { "id": "GB-FTS-160672", "name": "Mphasis UK Limited" } ] }, { "id": "002473-2026-SP-21-050-01-1", "relatedLots": [ "1" ], "title": "SPM Social Security Scotland - Live Service Team (Lot 2)", "status": "active", "suppliers": [ { "id": "GB-FTS-160672", "name": "Mphasis UK Limited" } ] }, { "id": "037944-2026-S/25/008-1", "relatedLots": [ "1" ], "status": "active", "suppliers": [ { "id": "GB-FTS-180759", "name": "MPHASIS UK LIMITED" } ] } ], "contracts": [ { "id": "056008-2025-SP-21-050-01-1", "awardID": "056008-2025-SP-21-050-01-1", "status": "active", "value": { "amount": 9700000, "currency": "GBP" }, "dateSigned": "2021-12-23T00:00:00Z" }, { "id": "084376-2025-S/21/048-1", "awardID": "084376-2025-S/21/048-1", "status": "active", "value": { "amount": 3145780, "currency": "GBP" }, "dateSigned": "2025-12-15T00:00:00Z" }, { "id": "002473-2026-SP-21-050-01-1", "awardID": "002473-2026-SP-21-050-01-1", "title": "SPM Social Security Scotland - Live Service Team (Lot 2)", "status": "active", "value": { "amount": 17110337.26, "currency": "GBP" }, "dateSigned": "2026-01-02T00:00:00Z", "period": { "startDate": "2026-01-06T00:00:00Z", "endDate": "2026-06-30T23:59:59+01:00" }, "items": [ { "id": "1", "classification": { "scheme": "CPV", "id": "72000000", "description": "IT services: consulting, software development, Internet and support" }, "deliveryAddresses": [ { "region": "UKM" } ], "relatedLot": "1" } ], "amendments": [ { "id": "1", "description": "This notice is to confirm that Scottish Ministers, acting through Social Security Scotland, has extended the current SPM Social Security Scotland - Live Service Team (Lot 2) contract from 6 January 2026 to 30 June 2026.", "rationale": "Need for additional works, services or supplies by the original contractor/concessionaire: The continued provision of services under the current contract is essential to ensure that Social Security Scotland can continue to provide technical support for its core benefit platform (SPM) until a replacement contract can be put in place. A competitive process is underway to identify and put such a replacement in place, by April 2026. The extension of the current term of the contract is considered to be proportionate in the circumstances based on previous experience, and taking into account the need for a contingency to account for potential delays." } ] }, { "id": "037944-2026-S/25/008-1", "awardID": "037944-2026-S/25/008-1", "status": "active", "value": { "amount": 35388788.96, "currency": "GBP" }, "dateSigned": "2026-04-02T00:00:00+01:00" } ], "bids": { "statistics": [ { "id": "1", "measure": "bids", "relatedLot": "1", "value": 2 }, { "id": "2", "measure": "smeBids", "relatedLot": "1", "value": 0 }, { "id": "3", "measure": "foreignBidsFromEU", "relatedLot": "1", "value": 0 }, { "id": "4", "measure": "foreignBidsFromNonEU", "relatedLot": "1", "value": 2 }, { "id": "5", "measure": "electronicBids", "relatedLot": "1", "value": 2 }, { "id": "6", "measure": "bids", "relatedLot": "1", "value": 2 }, { "id": "7", "measure": "smeBids", "relatedLot": "1", "value": 0 }, { "id": "8", "measure": "foreignBidsFromEU", "relatedLot": "1", "value": 0 }, { "id": "9", "measure": "foreignBidsFromNonEU", "relatedLot": "1", "value": 2 }, { "id": "10", "measure": "electronicBids", "relatedLot": "1", "value": 2 } ] } }