---
title: "Real Time Passenger Information System Display Board/Points Equipment and Services"
ocid: "ocds-h6vhtk-0345e8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0345e8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0345e8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0345e8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SMART APPLICATIONS MANAGEMENT LIMITED"
published: "2022-11-29"
---

# Real Time Passenger Information System Display Board/Points Equipment and Services

Buyer: SMART APPLICATIONS MANAGEMENT LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-0345e8

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## Summary

The National Mobilities Procurement Hub (NMPH) has awarded a contract for the provision of Real Time Passenger Information System Display Board/Points Equipment and Services. The contract, named "Framework 1," is active and was signed on November 14, 2022. The buying organisation responsible for this procurement is SMART APPLICATIONS MANAGEMENT LIMITED based in Plymouth, UK. The procurement is aimed at providing RTPI Display Systems to enable public sector bodies in the UK to improve their transport services. The contract is part of a national resource for the UK, catering to various public sector organisations and transport operators.

This tender presents an opportunity for businesses specializing in the provision, installation, and maintenance of Real Time Passenger Information Systems (RTPI) Display Board/Points Equipment and Services. Companies involved in display screen technologies, flat panel displays, and related services may find this tender appealing. The procurement method was an open procedure, and the contract is currently active, facilitating opportunities for business growth within the UK transport sector. The framework agreement allows for potential extensions in alignment with the specialized nature of the equipment and services sought, presenting a long-term opportunity for successful bidders.

## Notice

These three Framework Awards are providing Real Time Passenger Information Systems (RTPI) Display Board/Points Equipment and Services. RTPI Display Systems are important in enabling a customer to understand visually through a display screen, the arrival time of bus or other transport services and associated messaging to keep the customer updated and able to make informed decisions about their journey. The RTPI Display Boards/Points capability in terms of connectivity, accuracy, speed and performance are central to how a scheme is perceived and accepted. These three Framework Awards are available for all Members of SAM inclusive of all Public Sector bodies listed in VI.3.

### Lot Information

Lot 1

These three Framework Awards are providing Real Time Passenger Information Systems (RTPI) Display Board/Points Equipment and Services. RTPI Display Systems are important in enabling a customer to understand visually through a display screen, the arrival time of bus or other transport services and associated messaging to keep the customer updated and able to make informed decisions about their journey. The RTPI Display Boards/Points capability in terms of connectivity, accuracy, speed and performance is central to how a scheme is perceived and accepted. There is a recognition that access to Real Time Information (RTI) about journeys is an important pre-requisite for building passengers' confidence in the use of public transport. To date, individual Local Authorities (LAs) in the UK have procured RTI services on an ad hoc basis, using local back offices to process the data. Each LA wanting to implement RTI has had to run a separate procurement for the roadside RTI equipment for their region. Following consultation between LAs, Welsh and Scottish Governments, the DfT and bus operators, agreements are being reached to deliver improved bus data services. The building blocks needed to deliver the improved bus data services have been specified separately, with this procurement delivering on the Display Equipment. These three Framework Awards provide for the provision, installation and maintenance of new displays and the upgrading and maintenance of existing displays. These three Framework Awards also provide: * Upgrades to existing displays (where feasible/economical) - Conversions from legacy communication methods to digital connections - Interfaces with Bus Data Display Content Management Systems (BDCMS) * Provision of new Basic Text based displays - For displaying real time bus arrivals and departure information and messages - For use at bus shelters and other defined locations * Provision of new Graphical displays - In addition to real time information, will also provide messages and static and dynamic content (e.g. weather, news, advertising) - For use at transport hubs and other locations with high footfall * Provision of new Low Power Displays - E.g. eInk with Solar panel - for use at more rural locations or locations with limited power availability With the key requirements for these three Framework Awards including: * Upgrade and maintenance of existing display assets. * Provision of a catalogue of new display types. * The following requirements applicable to both upgraded and new displays: o Depending on the type of display, displays with the ability to present the following information: - Real time bus services; - Schedule time services; - Dynamic advertising; - Static advertising; and, - Scrolling messages. o The ability to deliver audio announcements through accessibility platforms such as REACT. o The ability to display information in multiple languages. o Displays to interface with third party supplied CMS (BDCMS). The Supplier shall work with the BDCMS Provider(s) to add upgraded/ new displays onto the BDCMS.

Options: Maximum 2 x 12 month extensions at the end of the initial 48 month term. This extension option is justified by the specialised and unusual nature of the scope of supply.

Renewal: Because of the specialist nature of the technology and interface requirements, the Framework Agreement may be renewed for up to 2 additional 12 month periods - making a maximum Framework length of 70 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/033793-2022 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Nov 2022 |
| Submission deadline | 25 Jul 2022 |
| Future notice date | 17 Jun 2022 |
| Award date | 10 Nov 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,000,000 |
| Lots value | £3,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SMART APPLICATIONS MANAGEMENT LIMITED |
| Locality | PLYMOUTH |
| Post town | Plymouth |
| Postcode | PL1 3AB |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | St Peter and the Waterfront |
| Westminster constituency | Plymouth Sutton and Devonport |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | JOURNEO PASSENGER SYSTEMS; R2P UK SYSTEMS; VIX TECHNOLOGY |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems

### Codes

- 30231300 - Display screens
- 30231310 - Flat panel displays
- 48813200 - Real-time passenger information system

## Release History

- 29 Nov 2022 at 13:59 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/033793-2022
- 17 Jun 2022 at 11:19 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016662-2022
- 13 Jun 2022 at 15:55 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/016195-2022

## Notice URLs

- http://www.talktosam.co.uk
- https://journeo.com/
- https://vixtechnology.com/
- https://www.r2p.com/
- https://www.talktosam.co.uk/
- https://www.talktosam.co.uk/nmph/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0345e8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0345e8.json.