--- title: "Staff Survey" ocid: "ocds-h6vhtk-03460e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03460e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03460e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03460e.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)" published: "2022-06-14" --- # Staff Survey Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) Current stage: Planning OCID: ocds-h6vhtk-03460e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03460e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03460e.json) ## Summary The NHS Wales Shared Services Partnership, hosted by Velindre University NHS Trust, is currently in the planning stage for a procurement titled "Staff Survey," set to enhance the organisational performance within the NHS in Wales. This procurement falls under the goods category, specifically concerning software packages and information systems. The engagement is based in Cardiff, UK, and is aimed at evaluating staff experience to foster improvements in healthcare service delivery. Suppliers interested in showcasing their solutions are invited to a virtual engagement day scheduled for either 28th or 29th June 2022, with a future notice anticipated on 26th July 2022. This tender presents significant opportunities for businesses specialising in software development, data collection tools, and analytical solutions tailored for the healthcare sector. Companies that can offer innovative survey methodologies, user-friendly interfaces for mobile devices, and robust reporting tools will be well-positioned to compete. The focus on enhancing staff experiences in the NHS implies that firms with expertise in organisational development, employee engagement solutions, and data analytics have a unique opportunity to contribute to transformative initiatives that aim to improve health services across Wales. ## Notice The NHS Wales Staff Survey will powerfully shape organisational transformation in NHS Wales so that health care staff receive high quality, continually improving and compassionate support and effectively deliver high quality, continuously improving and compassionate care for the communities they serve across Wales. Research consistently shows that staff experience (of all the data collected in the NHS across the UK) has the strongest association of any factor with NHS Board and Trust performance in relation to care quality, patient satisfaction, financial performance, staff retention and (in the acute sector) avoidable patient mortality. The key elements of staff experience will be assessed accurately and sensitively via an annual survey and regular pulse surveys in Boards and Trusts across Wales. Using the data, national and local initiatives will be designed and implemented to provide support and ensure significant and sustained improvements in work environments and experiences such that staff thrive and are able to deliver high quality, continually improving and compassionate care. Effective improvement interventions will be shared, disseminated and implemented (with appropriate local adaptations) to ensure continued and sustained improvements on all dimensions of staff experience that are assessed in the surveys. Interested suppliers are invited to attend a virtual engagement day to demonstrate their solutions on either Tuesday 28th June or Wednesday 29th June 2022. If you are interested in demonstrating your solution on one of these dates, then please note your interest in this notice and you will be contacted by in order to ascertain suitability. ### Lot Information Lot 1 Based on the evidence of systems thinking and complexity theories, our overall approach is built on: - Simplicity at every stage including messaging, expectations, questions, and reporting. - Immediacy to ensure access to all parts of the data/reports. - Regularity with the expectation that the system is always live and that the data is regularly used. Outputs/Products: To achieve the above, the following will be created: a) Communications: NHS Wales will develop materials in-house to support the approach including a single website access, videos, and template communications. The Survey tool will be linked to this website. b) Survey data collection Tool: The tool will work across mobile devices and will be very easy to complete. We may also require the ability to capture responses via paper. c) Question: The Questions will be developed by an NHS Wales steering group. These will be the only questions i.e.; organisations will not be able to ask their own additional questions. d) Reporting: The reporting tool will have two aspects, - Multi-Tiered Organisational & Localised Reporting across the range of measures in a dashboard format. The tool will need to enable csv upload of organisation hierarchies straight into the survey tool. - If hierarchies are to be used then the system will need to accommodate at least 5 levels and 10 at each level - Additional calculations will be required to calculate the Engagement Index score based on a series of pre-defined questions. - Superuser functionality where key people across the organisations can interrogate the data across multi-dimensions not just single measures. Importantly, confidentiality will be maintained so output of less than 11 will be excluded. e) Support: there will be advice and support available for key stakeholders (including organisational leads, TU partners and local experts) in using the database. This will also include some ability to produce specific reports (e.g. results by specific demographics). There will be dedicated training to super user on how to use the tool. f) Database access: HEIW will have direct access to the raw data from the survey either via an API or csv download. g) Reports: There will be a requirement to produce NHS Wales and organisation high level reports. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/016233-2022 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Jun 2022 | | Submission deadline | Not specified | | Future notice date | 25 Jul 2022 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF15 7QZ | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL51 Central Valleys and Bridgend | | Local authority | Rhondda Cynon Taf | | Electoral ward | Taff's Well | | Westminster constituency | Cardiff North | | Delivery location | TLL Wales | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 14 Jun 2022 at 09:49 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/016233-2022 ## Notice URLs - http://nwssp.nhs.wales/ourservices/procurement-services/ - https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=122073 - https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03460e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03460e.json.