--- title: "Technical support services to the British Council's English Online platform" ocid: "ocds-h6vhtk-03460f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03460f" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03460f.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03460f.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "BRITISH COUNCIL" published: "2022-06-14" --- # Technical support services to the British Council's English Online platform Buyer: BRITISH COUNCIL Current stage: Tender OCID: ocds-h6vhtk-03460f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03460f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03460f.json) ## Summary The British Council is currently seeking a supplier for "Technical support services to the British Council’s English Online platform". This procurement falls under the IT services industry category, with a focus on consulting, software development, and support. The active tender process is in its initial stages, which began on 14th June 2022 and will close for submissions on 15th July 2022. The contract, valued at approximately £6.5 million, spans a duration of three years, with the possibility of five annual extensions, and is anticipated to serve a global learner base, although contract management will be based in Spain. This tender offers a significant opportunity for businesses specialising in IT services, particularly those focused on software development, systems consultancy, and online education technologies. Organisations with expertise in creating and maintaining digital learning platforms would be well-suited to compete, especially those that can demonstrate their capabilities in managing complex online systems and providing ongoing technical support. With a growing global demand for online English language learning, successful bidders could play a vital role in facilitating the British Council’s ambition to significantly expand its reach within the coming years. ## Notice English Online (https://englishonline.britishcouncil.org/) is the British Council's bespoke 100% online English language learning business, providing customers with a fully virtual English language learning environment. It features key learner needs such as flexible timetables, a relevant curriculum, progress tracking, assessment and certification and live online classes, delivered by British Council teachers. English Online is designed as an end-to-end global online business. Launched in September 2020, to date, English Online has engaged with over 40K English language learners from all over the world. The ambition is to scale this business to engage with over 250K learners by 2026. The British Council is seeking a technology supplier to deliver technical support, maintenance and development of the English Online platform. The English Online platform is a proprietary system that is owned by British Council. ### Lot Information Lot 1 English Online (https://englishonline.britishcouncil.org/) is the British Council's bespoke 100% online English language learning business, providing customers with a fully virtual English language learning environment. It features key learner needs such as flexible timetables, a relevant curriculum, progress tracking, assessment and certification and live online classes, delivered by British Council teachers. English Online is designed as an end-to-end global online business. Launched in September 2020, to date, English Online has engaged with over 40K English language learners from all over the world. The ambition is to scale this business to engage with over 250K learners by 2026. The British Council is seeking a technology supplier to deliver technical support, maintenance and development of the English Online platform. The English Online platform is a proprietary system that is owned by British Council. Additional information: the projected contract value is PS6.5m during the contract inclusive of extension Renewal: Contract is for 3 years with a provisional extension of 5 annual extensions ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/016234-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Jun 2022 | | Submission deadline | 15 Jul 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BRITISH COUNCIL | | Locality | MANCHESTER | | Post town | Manchester | | Postcode | M1 6BB | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD33 Manchester | | Local authority | Manchester | | Electoral ward | Piccadilly | | Westminster constituency | Manchester Central | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 72200000 - Software programming and consultancy services - 72220000 - Systems and technical consultancy services - 72230000 - Custom software development services - 72250000 - System and support services ## Release History - 14 Jun 2022 at 10:11 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016234-2022 ## Notice URLs - https://englishonline.britishcouncil.org/ - https://in-tendhost.co.uk/britishcouncil - https://in-tendhost.co.uk/britishcouncil.Once ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03460f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03460f.json.