---
title: "Housing Management System"
ocid: "ocds-h6vhtk-034705"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034705"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-034705.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-034705.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON AND QUADRANT HOUSING TRUST"
published: "2023-02-17"
---

# Housing Management System

Buyer: LONDON AND QUADRANT HOUSING TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-034705

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034705)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-034705.json)

## Summary

The London and Quadrant Housing Trust, a European institution/agency, has recently completed a procurement process for a Housing Management System. The system aims to replace their existing core operations management system, providing services such as implementation, support and maintenance, and consultancy. The procurement method used was a selective process with a Restricted procedure. The contracting authority is located in Stratford, UK. The contract was awarded to NEC Software Solutions UK Limited, with a value of £4,600,000 signed on 31st January 2023.

This tender for the Housing Management System presents opportunities for businesses specializing in industry-specific software packages, computer support, and consultancy services. Businesses offering services in systems implementation, support and maintenance, and consultancy can benefit from competing in this tender. The procurement stage has now been completed, with the award granted to NEC Software Solutions UK Limited, indicating a potential future partnership opportunity for other businesses with similar expertise in the industry category of software packages and related services.

## Notice

The Requirement L and Q existing core operations management system has been designed in-house and is assessed to have outgrown its useful life and is not fit for future purpose. Within the context of our wider Transformation Programme, L and Q is looking to procure an established Housing Management System and the following supporting services: * Implementation Services - Systems implementation services including design (for configuration), build, test, data migration, cut over, and post go-live hyper care. * Support and Maintenance Services - Full support and maintenance services including incident response and periodic upgrades. Covers the whole life of the contract. * Consultancy and Development Services - Primarily for the post-foundations, these services require the provider to work collaboratively with L and Q (and its other technology partners) to help architect the delivery of the opportunity phase.

### Lot Information

Lot 1

The Requirement L and Q's existing core operations management system has been designed in-house and is assessed to have outgrown its useful life and is not fit for future purpose. Within the context of our wider Transformation Programme, L and Q is looking to procure an established Housing Management System and the following supporting services: * Implementation Services - Systems implementation services including design (for configuration), build, test, data migration, cut over, and post go-live hyper care. * Support and Maintenance Services - Full support and maintenance services including incident response and periodic upgrades. Covers the whole life of the contract. * Consultancy and Development Services - Primarily for the post-foundations, these services require the provider to work collaboratively with L and Q (and its other technology partners) to help architect the delivery of the opportunity phase. It also covers the requirement for future configuration and integration development support. L and Q's Transformation Programme is roughly divided into two linear phases, which we describe as the 'foundation' phase and the 'opportunity' phase. In summary, these are:* Laying Foundations - The implementation of the core functionality provided by a new Housing Management System and a new Finance System. In parallel to these implementations, this phase includes the consolidation of document management capability into an Enterprise Documents Records Management System.These new solutions will incorporate L and Q's new target data architecture, and act as enablers for the implementation of improved and more standardised processes.* Realising Opportunities - The Transformation Programme will build on these foundations to deliver critical operational capability, including improvements to L and Q's customer self-service offer, improving operational visibility through an enhanced CRM, while more broadly exploiting opportunities to automate more of what we do. Please see procurement documents for further information.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004920-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Feb 2023 |
| Submission deadline | 15 Jul 2022 |
| Future notice date | Not specified |
| Award date | 31 Jan 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £4,600,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON AND QUADRANT HOUSING TRUST |
| Locality | STRATFORD |
| Post town | East London |
| Postcode | E15 4PH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEC SOFTWARE SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48100000 - Industry specific software package
- 72600000 - Computer support and consultancy services

## Release History

- 17 Feb 2023 at 15:17 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004920-2023
- 15 Jun 2022 at 17:53 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016480-2022

## Notice URLs

- http://www.lqgroup.org.uk
- https://in-tendhost.co.uk/lqgroup
- https://in-tendhost.co.uk/lqgroup/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034705. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-034705.json.