---
title: "Your Bus Journey"
ocid: "ocds-h6vhtk-03476c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03476c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03476c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03476c.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "TRANSPORT FOCUS"
published: "2022-06-16"
---

# Your Bus Journey

Buyer: TRANSPORT FOCUS  
Current stage: Tender  
OCID: ocds-h6vhtk-03476c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03476c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03476c.json)

## Summary

The tender titled "Your Bus Journey," initiated by Transport Focus, is focused on the provision of ongoing measurement of bus passenger experience through market research surveys. The primary industry category is "Research and development services and related consultancy services," with a total contract value of £1,500,000. The procurement is currently in the active tender stage, with submissions closing on 25th July 2022. The contract period is set to commence on 22nd August 2022 and will continue until 29th November 2024, with potential extensions available.

This procurement presents a significant opportunity for small to medium enterprises (SMEs) specialising in market research and consultancy services, particularly those with expertise in transport or public service evaluation. Bidders will need to demonstrate their suitability, ideally by being certified partners of the Market Research Society or an equivalent organisation. Companies capable of innovative survey methodologies and those prepared to engage with a diverse range of local authorities across England, Scotland, and Wales would be well-positioned to compete successfully for this contract.

## Notice

To provide ongoing, robust measurement of bus passenger experience (gathered through market research surveys), which is objective and consistent across local authority or transport authority areas. This will enable Transport Focus to hold the bodies responsible for bus service provision to account, and constructively help drive improvements, based on what matters to passengers. The survey coverage will be primarily in England outside of London, but is also likely to include Scotland and Wales. Your Bus Journey is Transport Focus's new survey that will replace its predecessor the Bus Passenger Survey, which ran from 2009 to 2019 and in its final years gathered the responses from over 40,000 bus passengers.

### Lot Information

Lot 1

To provide ongoing, robust measurement of bus passenger experience (gathered through market research surveys), which is objective and consistent across local authority or transport authority areas. The survey coverage will be primarily in England outside of London, but is also likely to include Scotland and Wales. Your Bus Journey is Transport Focus's new survey that will replace its predecessor the Bus Passenger Survey, which ran from 2009 to 2019 and in its final years gathered the responses from over 40,000 bus passengers. Further details can be found in the ITT document. Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/TC3G9GV362

Options: We have proposed the methodology for the survey, but tenderers may choose to propose their alternatives, in addition to responding to our proposed option. Details are contained in the tender documentation.

Renewal: Optional contract extensions of one year, plus one further year

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016583-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jun 2022 |
| Submission deadline | 25 Jul 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 21 Aug 2022 - 29 Nov 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOCUS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M1 2WD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 16 Jun 2022 at 15:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016583-2022

## Notice URLs

- http://www.transportfocus.org.uk
- https://www.delta-esourcing.com/respond/TC3G9GV362
- https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Research-and-development-services-and-related-consultancy-services./TC3G9GV362

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03476c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03476c.json.