---
title: "HR Case & Call Management (CCM) System"
ocid: "ocds-h6vhtk-0347c6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0347c6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0347c6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0347c6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL"
published: "2023-11-21"
---

# HR Case & Call Management (CCM) System

Buyer: CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0347c6

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## Summary

The City of Bradford Metropolitan District Council has awarded a contract for the HR Case & Call Management (CCM) System to AdvisePlus Business Solutions Limited. The contract, valued at £520,550 GBP, involves IT services for consulting, software development, and support within the services category, with a contract period from December 1, 2022, to November 30, 2025.

This procurement opportunity presents business growth prospects for IT service providers skilled in consulting and software development. The open tender for the development requirements of the system for the Bradford Children & Families Trust, which has been awarded, offers potential for long-term collaboration and expansion of services in the specified industry category and location.

## Notice

City of Bradford Metropolitan District Council (the Council) is seeking to appoint a suitably experienced and qualified Provider (the Provider) to deliver a Case Management System (CMS) to the specification described in this tender. The Council wishes to procure a cloud based electronic CMS that will have the functionality and flexibility of user access and storage to support a new HR Adviser team of 10 professionals; case activity across a headcount of 15,000 employees and a knowledge portal that can store all the Council's HR policies and procedures, offer unlimited access from all employees and have the flexibility to be continuously updated. The proposed contract will be for an initial duration of three (3) years with a possible two (2) twelve (12) month extensions. The Council reserves the right to amend the scope of the support requirement for the extension period.

### Lot Information

Lot 1

Development requirements for the Bradford Children & Families Trust

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034404-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Nov 2023 |
| Submission deadline | 28 Jul 2022 |
| Future notice date | Not specified |
| Award date | 15 Dec 2022 |
| Contract period | 30 Oct 2023 - 30 Nov 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | £200,000 |
| Awards value | Not specified |
| Contracts value | £816,350 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL |
| Locality | BRADFORD |
| Post town | Bradford |
| Postcode | BD1 1HX |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE41 Bradford |
| Local authority | Bradford |
| Electoral ward | City |
| Westminster constituency | Bradford West |
| Delivery location | TLE41 Bradford |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | ADVISEPLUS BUSINESS SOLUTIONS; ADVISERPLUS BUSINESS SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Nov 2023 at 13:50 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/034404-2023
- 15 Dec 2022 at 16:24 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/035562-2022
- 21 Jun 2022 at 11:12 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016905-2022
- 17 Jun 2022 at 12:11 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016673-2022

## Notice URLs

- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=47619&B=UK
- https://www.bradford.gov.uk/
- https://yortender.eu-supply.com/ctm/Company/CompanyInformation/Index/103277

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0347c6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0347c6.json.