---
title: "CP2241-22 Integrated Adult Social Care (ASC) Case Management and Finance System"
ocid: "ocds-h6vhtk-034805"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034805"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-034805.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-034805.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "DEVON COUNTY COUNCIL"
published: "2022-06-17"
---

# CP2241-22 Integrated Adult Social Care (ASC) Case Management and Finance System

Buyer: DEVON COUNTY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-034805

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## Summary

The procurement process initiated by Devon County Council is currently in the planning stage for the tender titled "CP2241-22 Integrated Adult Social Care (ASC) Case Management and Finance System". This opportunity falls under the IT services industry category, specifically focusing on consulting, software development, and support. The procurement aims to replace current systems with a proven Integrated ASC system, with a provisional contract value estimated between £2.5m and £2.9m over a term of five years, including possible extensions. Interested parties should submit any feedback on the draft documents by 1st July 2022, with a future notice date set for 13th July 2022.

This tender presents substantial opportunities for businesses in the IT and software development sectors, especially those specialising in case management systems and financial ICT solutions for social care. Companies with experience in integrating complex systems that comply with legislative and security requirements will find this opportunity particularly relevant. Potential bidders should be prepared to demonstrate their expertise in enhancing service delivery and data management efficiency for local authorities, making it an ideal fit for businesses seeking to expand their footprint in public sector contracts.

## Notice

Devon County Council (DCC) is seeking a proven Integrated Adult Social Care (ASC) Case Management and Finance ICT system to replace the current Adult Social Care's (CareFirst6) and several associated systems. The deliverables include but are not limited to modification, (during and post implementation), installation, integration, implementation and relevant on-going support of an ICT system which will support improved service to DCC's residents, staff and partner agencies. Taking the learning from other similar implementations, Devon County Council are requiring a 2-year stepped/staggered implementation period for the Integrated Adult Social Care Case Management and Finance System The purpose of this market engagement is to alert the market of this forthcoming opportunity. The core DRAFT ITT project documents are being shared at this stage to provide opportunity for the market to feedback at a high level. Any feedback will not impact or influence the evaluation of the bid submission. Please note, all feedback must be sent via 'Supplying the Southwest' portal (www.supplyingthesouthwest.org.uk) not via email. The closing date for general comments / feedback is 1st July 2022. The envisaged term is 5 years, Including a 3 year & 2 year extension option. The initial procurement will include the core functionalities and optional inclusion of the non-core functionalities during the contract term. The provisional value for this procurement is estimated to include as a minimum all the core functionalities (approx. PS2.5m - PS2.9m) for the full term (including extension options) with the optional non-core functionalities (approx. PS500k - PS1m) to be purchased throughout the term of the contract, if and when required.

### Lot Information

Lot 1

The overarching primary objective of this procurement is to seek a proven Integrated Adult Social Care Case Management and Finance system that includes the deliverables mentioned above, to improve (but not limited to) the flow of information, efficiency, effectiveness, and quality of outcomes for adults who require a service from the Integrated Adult Social Care (IASC) Services and their partner agencies. These benefits should arise as a minimum from targeted data recording, improved needs analysis, better quality evaluation of service need and improved information sharing both within DCC including the Integrated Adult Social Care Service, health partners, commissioned providers of services and partner agencies. This procurement is for a proven Integrated Adult Social Care Case Management and Finance system which includes (as a minimum) the following core functionalities: * Assessment & Care Management * Arranging Care (Brokerage) * Case and workload management * Financial Assessment * Finance - Service recording, Payments, Financial Modelling, and reporting. * Service User Portal * Professional / Provider Portal * Commissioning / Performance Analytics * MI & Analytics - Statutory reporting, Data Quality, Case Workflow, Dashboards * System Admin & Configuration Optional non-core functionalities (for potential future purchase): * Pre-paid cards (electronic Virtual Wallet) * Personal Assistant recruitment tool * E-Marketplace and Bookable Care * Children's Social Care Finance system The system must enable DCC to meet all relevant legislative and security requirements; to keep records and information safe and secure. In particular, the need to meet the Personalisation requirements as set-out by the Department of Health and Social Care, providing greater choice and control for individuals in Devon. The system must actively support Social Workers, Occupational Therapists, Social Care Assessors, finance teams and other users in carrying out their work. The system must enable DCC user groups to actively feed into the Supplier system development roadmaps to support our practitioners in working to best practice care management and safeguarding in line with good industry practices and relevant national legislation changes.

Renewal: The envisaged term is 5 years, Including a 3 year & 2 year extension option. The initial procurement will include the core functionalities and optional inclusion of the non-core functionalities during the contract term. The provisional value for this procurement is estimated to include as a minimum all the core functionalities (approx. PS2.5m - PS2.9m) for the full term (including extension options) with the optional non-core functionalities (approx. PS500k - PS1m) to be purchased throughout the term of the contract, if and when required.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016736-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jun 2022 |
| Submission deadline | Not specified |
| Future notice date | 12 Jul 2022 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEVON COUNTY COUNCIL |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX2 4QD |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Newtown and St Leonard's |
| Westminster constituency | Exeter |
| Delivery location | TLK43 Devon CC |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Jun 2022 at 16:23 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/016736-2022

## Notice URLs

- http://www.devon.gov.uk
- http://www.supplyingthesouthwest.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-034805. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-034805.json.
