--- title: "Provision of Travel Management Services" ocid: "ocds-h6vhtk-03480e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03480e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03480e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03480e.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NORTHUMBRIAN WATER GROUP LIMITED" published: "2022-06-20" --- # Provision of Travel Management Services Buyer: NORTHUMBRIAN WATER GROUP LIMITED Current stage: Tender OCID: ocds-h6vhtk-03480e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03480e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-03480e.json) ## Summary The Northumbrian Water Group Limited is currently conducting a tender process titled "Provision of Travel Management Services," focusing on travel management services within the UK. This procurement is active and is classified under the services industry. The procurement process is at the Tender stage, with important dates including the deadline for expressions of interest set for 5th July 2022 and the deadline for submitting completed Pre-qualification Questionnaires (PQQ) on 15th July 2022. The contract is slated to commence on 1st July 2023, lasting for three years with the possibility of two one-year extensions, and the total contract value is set at £2.5 million. This tender presents a significant opportunity for businesses involved in travel management and related services, as it seeks suppliers who can offer innovative travel solutions and cost-effective strategies to manage employee travel for an organisation with approximately 3,000 employees across the northeast of England and beyond. Companies that have experience in providing online travel booking tools, managing corporate travel policies, and contributing to sustainability goals will be particularly well-positioned to compete for this contract. ## Notice NWL have a requirement to tender the services of a travel management company to support employees to book all travel requirements. NWL - NWL have approx. 3000 employees with offices spread across the northeast of England, Essex, and Suffolk. In addition, we have operations in Scotland, Cork Ireland and Gibraltar. A travel system was introduced in late 2018, prior to that, employees were issued with Barclaycards. Currently out of scope of this requirement for NWL are Meetings and Events, Taxi requirements and Car rental. NWL have a travel policy in place which placed restrictions for standard class travel only and hotel limits. Pre Covid, 2019 Spend on travel was in the region of PS800,000 per annum. Travel services include Trains(5000 transactions), flights (200 transactions) and hotel accommodation (2300 transactions). We have started to see an increase in the volume over the last few months. It is difficult to estimate our future spend, however we do expect that the trend will continue to increase to in the region of PS400,000 to PS500,000 by the end of 2022 The contract will be for a three-year contract with the option to extend for a further two years. Contract start date will be 1 July 2023 ### Lot Information Lot 1 NWL wish to award a contract to a supplier who can demonstrate the ability to provide the following with key benefits. - Provide an 'online', 'self-managed' travel booking tool for rail, air and hotel requirements. - Achieve savings/reduction in travel, related costs and evidence 'value add'. - Embed processes to support management and control of spend on travel and accommodation, through robust management information, trend analysis and consultation and oversight of company travel policy. - The solution has enabled monitoring and enforcement of the Travel Policy by setting rules and limits within the solution. Approval needs to be sought to book travel that falls outside the policy. It also provides a mechanism to benchmark travel and drive refinement of the Travel Policy in the future - Significant reduction in 'off contract' spends and high adoption rate for online tool/support. - 24-hour support for staff 365 days a year for online/offline bookings - Ensure supplier is supporting on Net Zero goals and carbon reporting - Provide the functionality to locate all potential travellers impacted by an incident or emergency which strengthens the company's ability to meet its duty of care obligations for travellers and potentially avoid delays and other issues. - CO2 emission reporting - mileage verification and carbon tracking - Reporting and Analytics on traveller spend, trends, cost saving opportunities, out of policy booking etc. - A central, consolidated billing system that provides one single invoice for all purchases. - Easy to use on-line system for all travel requirements, with cost centre code application which is sent back to HR and selected manager approval built in for requests above caps - Worldwide hotel accommodation, with availability to transfer any current agreed corporate rates into the system and store specific traveller loyalty schemes in their own profile which is automatically applied via the booking process - Rail tickets for both UK rail networks and abroad - Air tickets for both traditional and low-cost carriers including visa procurement - Traveller Tracking - ability to track by name, location, date/time (including real time), distributing travel alert messages via email or SMS text on disruptions, incidents etc.... - Advisory services - Giving advice on travel health risks and requirements, passport and visa requirements, group and conference travel - Receive travel tickets and hotel booking confirmation immediately via email Options: The contract will be for 36 months with a further 2 optional 12 month extension periods ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/016754-2022 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure with prior call for competition | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Jun 2022 | | Submission deadline | 5 Jul 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £6,500,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTHUMBRIAN WATER GROUP LIMITED | | Locality | DURHAM | | Post town | Durham | | Postcode | DH1 5FJ | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC41 Durham | | Local authority | County Durham | | Electoral ward | Framwellgate and Newton Hall | | Westminster constituency | City of Durham | | Delivery location | Not specified | ## CPV Codes ### Divisions - 63 - Supporting and auxiliary transport services; travel agencies services - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 63516000 - Travel management services - 79997000 - Business travel services ## Release History - 20 Jun 2022 at 08:46 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016754-2022 - 18 Jun 2022 at 17:47 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016745-2022 ## Notice URLs - https://s1.ariba.com - https://www.nwl.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03480e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-03480e.json.