---
title: "Hard Facilities Management 2"
ocid: "ocds-h6vhtk-03485a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-03485a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-03485a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-03485a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES LIMITED"
published: "2022-06-23"
---

# Hard Facilities Management 2

Buyer: NHS SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-03485a

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## Summary

The NHS Shared Business Services Limited (NHS SBS) is currently at the award stage for the "Hard Facilities Management 2" tender, designated under the classification of facilities management services in the health industry. Located in Hemel Hempstead, UK, this procurement method is an open procedure with a framework agreement established. The relevant contracts reflect a significant value of £800,000,000 each, signed on 12 April 2022. The contract opportunity entails various service areas, including building systems, computer-assisted facilities management, and integrated workplace management systems.

This tender provides a substantial opportunity for growth in the business sector, particularly for suppliers equipped to handle facilities management, maintenance services, and related sectors within the healthcare domain. Businesses with experience in healthcare facilities, sustainable solutions, technical service provision, or those capable of innovative management systems may find themselves well-positioned to engage with NHS SBS and expand their operations. Companies of various sizes, particularly SMEs committed to delivering high-quality service, are encouraged to participate in this competitive procurement process.

## Notice

NHS SBS acts in an Agency capacity for and on behalf of our customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework. NHS SBS has put in place a Framework Agreement for the provision of Hard Facilities Management 2.

### Lot Information

Building Management Systems (BMS)

The scope of the BMS/BEMS is to provide a computer-based control system that manages and controls but is not limited to the mechanical and electrical services of a single building, up to an entire portfolio of buildings using intelligent standalone controllers, or outstations, to accurately control plant such as boilers, pumps, fans, lights, and security systems in response to changing conditions such as time, temperature and light levels.

Computer Assisted Facilities Management (CAFM)

Provision of CAFM solution, in accordance with the Customer's specified requirements (both for Hard & Soft FM based services), that will enable facility managers to effectively manage their buildings in one centralized system. The system should allow for facilities managers to plan, execute, and monitor all activities involved in areas including, but not limited to, the following: * space and workplace management * asset management * reactive and planned preventative maintenance * operational facility services * room reservations * Help Desk solutions The solution shall include provision of management reports on building and plant performance using logged data on plant operation and environmental conditions.

Integrated Workplace Management Systems (IWMS)

Provision of an Integrated Workplace Management System (IWMS) that will enable the optimisation of workplace resources, including the management of customer estates portfolio, infrastructure, and facilities assets as well as housekeeping, portering and catering services offered across some estate (Hard & Soft FM services)

Building Fabric Maintenance

The Supplier shall be responsible for the provision of planned and reactive maintenance and statutory compliance, including but not limited to the maintainable fabric and building elements. Maintenance Services include but are not limited to: * Maintenance Planning * Asset data collection and management * Maintenance logbooks * Planned and reactive maintenance * Project works * Site inspections * Statutory compliance * Technical Support

MTC Building

This lot provides Reactive Building, Planned Maintenance and Minor alterations and improvements works. General works of a maintenance and refurbishment nature including small - medium capital works schemes, orders to include single works trades to multiple trades. Specific requirements and tangible business will be made known to the providers under this Framework Agreement at the Mini-Competition Stage. Each participating Customer will conduct its own Mini competition to reflect the participating Customer's bespoke requirements.

MTC Painting & Decorating

This lot provides Reactive Painting and Decorating, Planned Maintenance and Minor alterations and improvements works. General works of a maintenance and refurbishment nature including small - medium capital works schemes, orders to include single works trades to multiple trades. Specific requirements and tangible business will be made known to the providers under this Framework Agreement at the Mini-Competition Stage. Each participating Customer will conduct its own Mini competition to reflect the participating Customer's bespoke requirements.

MTC Electrical

This lot provides Reactive Electrical, Planned Maintenance and Minor alterations and improvements works. General works of a maintenance and refurbishment nature including small - medium capital works schemes, orders to include single works trades to multiple trades. Specific requirements and tangible business will be made known to the providers under this Framework Agreement at the Mini-Competition Stage. Each participating Customer will conduct its own Mini competition to reflect the participating Customer's bespoke requirements.

MTC Mechanical

This lot provides Mechanical Maintenance work, Planned Maintenance and Minor alterations and improvements works. General works of a maintenance and refurbishment nature including small - medium capital works schemes, orders to include single works trades to multiple trades. Specific requirements and tangible business will be made known to the providers under this Framework Agreement at the Mini-Competition Stage. Each participating Customer will conduct its own Mini competition to reflect the participating Customer's bespoke requirements.

ALL MTC LOTS

The Works cover all regular Building, Painting and Decorating, Electrical, and Mechanical trades.

Plumbing Services & Drainage Services

To provide plumbing services in respect of sanitary ware, pipework, and drainage, at Customers sites in terms of repairs, supply, new installations, commissioning, servicing, and statutory checks.

Flooring Services

Flooring services to undertake new work, general maintenance and repair works for Customers. This may include, but not be limited to: Flooring of areas Repairs and making good of any damaged flooring Advice on issues or queries which the Customer may have surrounding flooring requirements

Roofing and Guttering Services

The successful supplier(s) will be expected to provide roofing and guttering services to Customers. This may include, but will not be limited to, the following service activities: * Repairs to existing roof installations * New roof installation * Repairs to existing guttering * Installation of new guttering * Clearing of guttering * Advice on issues or queries which the Customer may have surrounding roofing and guttering requirements.

Glazing Services

Requirement for a fully comprehensive re-glazing and emergency boarding up service. This is required for daytime and out of normal working hours for all the Customer's buildings, unless otherwise agreed with the Customer.

Partitioning and Isolation, and Social-Distancing Systems

To provide partitioning services to Customer properties. This may include but not be limited to the following service activities: * Erection of partition walls such as, but not limited to, non-load bearing walls that separate spaces in buildings, or framed partition walls (sometimes referred to as stud walls) constructed from a timber, steel or aluminium frames clad with boarding such as plasterboard, timber, metal or fibreboard. * Erection of proprietary systems, or social distancing systems * Creation of partitioned spaces to create new internal rooms * Repair or maintenance work of existing partitioning structures * Demolition of existing partitioning * Installation of sound proofing partitioning * Advice on issues or queries which the customer may have surrounding partitioning requirements.

Generator Maintenance

Requirement for the Supplier to look after the operation and maintenance of backup generators and uninterrupted power supply equipment, and to provide new installations and supply of equipment were required.

Standby Power Systems and Uninterruptible Power Supply (UPS)

Provision for the operation and maintenance of backup generators and uninterrupted power supply equipment, ensuring continuity of services by ensuring that the backup equipment is always available and starts as soon as the mains power supply is disconnected / interrupted.

Low Carbon Energy Infrastructure

Requirement for the Supplier to develop, supply, install and maintain the operation low carbon energy infrastructure and equipment.

Combined Heat and Power (CHP)

Requirement for, but not limited to service, maintenance and repair, new supply, installation and replacement of Combined Heat and Power Systems.

Fuel Storage, Maintenance, Safety Services and Systems

This lot covers bunded and bunkered fuel systems, storage solutions, safety services, systems, and solutions, including fuel decontamination (e.g., fuel polishing) and risk mitigation.

Steam Plant

The Supplier must support the process of ensuring that all systems are operating efficiently and effectively, including new installation work, as well as reactive and planned maintenance.

Gas and Oil Boilers

The scope is to provide mechanical services in respect of boilers and heating systems at Customer sites. This will include but will not be limited to repairs, new installations, supply of new equipment, commissioning, servicing, statutory checks and advice on systems which represent the best option for the Customer in terms of value for money, sustainability and operational constraints.

General Gas Appliances

The scope is to provide services in respect of all gas appliances at Customer sites. This will include but will not be limited to repairs, new installations, supply of new equipment, commissioning, servicing, statutory checks, and advice on systems which represent the best option for the Customer in terms of value for money, sustainability, and operational constraints.

High Voltage & Switchgear Maintenance

The requirements will be, but not limited to undertaking general maintenance, fault diagnosis, repair works and new works, to all buildings on the Customer's site. The Supplier must liaise directly with the Customer's Representative.

Fixed Wiring Testing and Cable Management

Fixed Wire Testing involves the testing of electrical services and systems that conduct electricity around a building. It covers all the hard wire in a building and may include but is not limited to: * Main Panels * Distribution boards * Lighting * Socket outlets * Air conditioning * Other fixed plant

Lightning Conductor Testing

There is a requirement for Lightning Conductor Testing to ensure compliance with guidance and legislation. This may include, but not be limited to installation, testing, maintenance, repair, and service which may be a proactive and/or reactive requirement. The reactive service may be required to operate a reactive pot. If required, the value of this and the process will be agreed at contracting.

Re-lamping and Lighting Solutions

Service Customer requirements for the replacement of lamps (bulbs) in light fixtures, this may be completed as each fail, or it may be done as part of a schedule.

Ventilation and Air Conditioning

Requirement for, but not limited to maintenance of ventilation and air conditioning systems. The Supplier will supply and install new systems, carry out general maintenance/servicing, fault diagnosis and repair and replacement works at Customer buildings.

Air Cleaning, Decontamination and Infection Control Systems

(Includes supply, installation, maintenance and repair) This lot also allows for other innovative forms of air ventilation, handling, purification, decontamination systems and services to be made available to NHS SBS customer sites, as required by site managers and / or future legislative requirements or emergency procedures. This particularly relates to public health emergencies and requirements which may require the isolation of particular areas or setting up of temporary airlocks or testing facilities in outlying sites, and / or where there is a requirement for higher levels of air purification / decontamination. Requirement for, but not limited to maintenance of ventilation and air conditioning systems. The Supplier will supply and install new systems, carry out general maintenance/servicing, fault diagnosis and repair and replacement works at Customer buildings.

Air Cleaning, Decontamination and Infection Control Systems

(Includes supply) This lot also allows for other innovative forms of air ventilation, handling, purification, decontamination systems and services to be made available to NHS SBS customer sites, as required by site managers and / or future legislative requirements or emergency procedures. This particularly relates to public health emergencies and requirements which may require the isolation of particular areas or setting up of temporary airlocks or testing facilities in outlying sites, and / or where there is a requirement for higher levels of air purification / decontamination. The Supplier will supply and install new systems.

Refrigeration & Freezer Maintenance

Requirement for a fully comprehensive fault and breakdown maintenance service for, but not limited to, all production kitchen refrigeration, domestic refrigeration, freezers, and cold storage equipment at all the Customer's Sites. The requirement may include maintenance of clinical refrigeration, mortuary refrigeration, or related refrigeration units. The Supplier must be able to on request provide a quotation for new or replacement equipment within 2 working days.

Fire Doors

The scope includes, but is not limited to, fully comprehensive Planned Maintenance and Annual Inspection of Fire Resisting Door Sets. The supplier shall be able to supply and carry out new installations, as well as carry out inspection, maintenance and repairs on existing doors and systems.

Anti-Ligature Doors

(Includes supply, installation, maintenance and repair) To provide anti-ligature doors and associated monitoring and alarm systems. Including installation, maintenance and repair. The design principles are referenced in accordance with DHF Technical Specification TS 001- Enhanced Requirements and Anti Ligature Hardware Health Building Notes HBN 03-01 may be used in conjunction for the specification.

6.2B Anti-Ligature Doors

(Includes supply) To provide anti-ligature doors and associated monitoring and alarm systems. The design principles are referenced in accordance with DHF Technical Specification TS 001- Enhanced Requirements and Anti Ligature Hardware Health Building Notes HBN 03-01 may be used in conjunction for the specification.

Auto-doors

The requirements under this service area are for the Supplier to carry out full servicing and inspection at specified intervals together with providing a 24 hour call out service for Auto Doors. The supplier shall be able to supply and carry out new installations, as well as carry out inspection, maintenance, and repairs on existing doors and systems.

Covid-secure Queue Management Systems and Access Control

Provision of FM Solutions to adapt buildings to Covid-19 social distancing requirements include, but are not limited to, the following: Socially distanced weather shelters Temperature Screening Other Covid-19 Queuing solutions may include: LED Ticket Systems Customer pager systems Traffic Light Systems Scope, system configuration and timescales to be agreed at the call off / contracting stage.

Statutory Inspections

The Supplier shall set up an annual programme of statutory inspections to ensure all equipment receives the required inspections at the correct time.

Rating Support Services

To provide the provision of a comprehensive service including but not limited to Rate Audits and Rateable Valuations ensuring that all rate demands issued to the Customer are correctly calculated and adhere with legal requirements in terms of both service and information provided. Suppliers may also be required to provide accurate rate liability forecasts being mindful of sub-lettings, lease expiries and discretionary and mandatory reliefs. The scope will also allow for the provision of detailed financial reporting and Business Rate savings.

Electrical Sundries and Components

Suppliers shall offer Customers a broad product range of Electrical Sundries and Components and provide advice, support, and guidance for general product enquiries.

Fire Safety Equipment & Maintenance

Suppliers shall have the ability to supply Customers with a broad product range of Fire Safety Equipment and provide advice, support, and guidance for general product enquiries as well as planned preventive maintenance and reactive repair.

Removal Services

The requirement is for providers with appropriate resources, experience for the provision of removal and relocation of clinical and non-clinical services in live environments such as hospitals, schools, general office buildings, including full project management of all operations appropriate to relocation services.

Barrier Control Maintenance

The scope of this Lot will include but is not limited to the maintenance, supply, new installation, and repair of the following: * Security Gates * Sliding Gates * Remote Control Gates * Steel Gates * Timber Gates * Parking Barriers * Remote Barriers

Air Compressors

The scope of this lot is to provide for the maintenance, supply, installation, replacement, and repair of Air Compressors such as, but not limited to drills in theatre, and piped systems, such as, but not limited to suction and oxygen, medical air.

Signage

The scope of this lot is to provide signage for the Customer as agreed at the point of contracting. The type of signage will include, but will not be limited to, the following: * How to exit the building * General direction information * Disability signs * Health and Safety signs * Directional and wayfinding signs and systems

Clocks

The scope of this lot is for the maintenance, supply, installation, replacement, and removal of a range of clocks used by Customers, for example, but not limited to GPS controlled wireless clock systems, Mains Electric Clocks, Battery Clocks, Master Clocks - supporting Slave Clocks, Radio controlled clocks, Thermometers and digital clocks.

Nurse/Emergency Call Systems

The Supplier shall supply, install, maintain, and service fully monitored, digital patient-to-nurse call systems with an integrated digital sound distribution system and to comply with HTM08 03 - Bedhead services. Systems may include, but shall not be limited to * Nurse call systems * Bedhead systems * Custodial cell call system units in accordance with NOMS STD/E/SPEC/013, including: o Cell Call Units o Corridor Reset Units o Landing Indicator Units o Wing Office Display Units o PSUs and event log file servers o Disabled cell and 'safer cell' systems such as Samaritan Call, alarm strips and panic buttons

Ironmongery

Ironmongery The supply and installation and maintenance Ironmongery work and services, which is primarily iron goods. The term also refers to items made of steel, aluminium, brass, or other metals, as well as plastics.

Locksmith Services

Specialist locksmith services, offering both a proactive and reactive service for but not limited to; * Internal doors * External doors * Cabinets * Lockers * Fridges * Medical Record Cabinets * Safes

Hard FM Managed Services

The scope of the Hard Facilities Management Managed Service will include any service areas, classified under Hard Facilities Management: this will be agreed at contracting stage. The Agreement may include, but not be limited to the individual service areas forming part of this Agreement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017147-2022 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jun 2022 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Apr 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £800,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES LIMITED |
| Locality | HEMEL HEMPSTEAD |
| Post town | Hemel Hempstead |
| Postcode | HP2 7AH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | Dacorum |
| Electoral ward | Adeyfield East |
| Westminster constituency | Hemel Hempstead |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 154 |
| Supplier names | 361 DEGREES; A COPELAND GROUP; AG FLOORING; AIMTEQ SOLUTIONS; AIR SENTRY; AIRCO REFRIGERATION & AIR CONDITIONING; AIRTECH OPTIMISE; AMS; ARTIC BUILDING SERVICES; ASCOT SERVICES; ASSOCIATED ENGINEERING SERVICES LIMITED T/A AES CONTROL SYSTEMS; ATC SYSTEMS; ATLAS MAINTENANCE SERVICES; BAM FM; BARRY MORGAN; BAUMAC ENGINEERING; BAUVILL; BD JOINERY AND CONTRACTING; BEACONMEDAES; BELL DECORATING GROUP; BODEN GROUP FACILITIES; BOUYGUES E&S FM; BOW CONSTRUCTION; BRIDGE HEATING; BRIGGS FIRE & SECURITY; BRITISH ENGINEERING SERVICES; BRUNEL SECURITY; BSW HEATING; BUSINESS MOVES GROUP; CARBON NUMBERS; CBRE MANAGED SERVICES; CF ROBERTS; CHUBB FIRE & SECURITY; CLC CONTRACTORS; COMMON LANE CONSULTANCY; CONCERTO SUPPORT SERVICES; COOPEROSTLUND; CORRIGENDA; CUSHMAN & WAKEFIELD DEBENHAM TIE LEUNG; D&G BUILDERS & JOINERS; DMA SIGNS; DODD GROUP EASTERN; DUCTBUSTERS; ECO MECHANICAL SERVICES; EDMUNDSON ELECTRICAL; EFT CONSTRUCTION; EFT SYSTEMS; ENERGY AND COMPLIANCE TECHNOLOGY TRADING AS C365CLOUD; ENERVEO (SSE; ERIC WRIGHT FM; EVANDER; FIREMARK; FULCRUM INFRASTRUCTURE SERVICES; G R BAYLEY; G3 SYSTEMS; GENCO ELECTRICAL PROJECTS; GEOFFREY ROBINSON; GERALD EVE; GOUGH FIRE SOLUTIONS; GRAHAM ASSET MANAGEMENT; GUARDIAN ELECTRICAL COMPLIANCE; H&J MARTIN; HARMONY FIRE; HARROW GREEN; HEPACART; HESIS; HEWER FACILITIES MANAGEMENT; HONEYFIELD PROPERTY SERVICES; HONEYWELL BUILDING SOLUTIONS; IED INSTALLATIONS; INIVOS; INTEGRUM POWER ENGINEERING; IOM CONSULTING; ISS MEDICLEAN LTD T/A ISS FACILITY SERVICES HEALTHCARE; J C WATSON MECHANICAL; JAMES TROOP; JOHNSONS BUSINESS MOVES; JONES LANG LASALLE; K&H MEDICAL; KENDRA ENERGY SOLUTIONS; KERNOW CONTROLS; KIMPTON ENERGY SOLUTIONS; KIRKMAN & JOURDAIN; KNAPMAN ROOCROFT; KOOL-IT SERVICES; LANTEI; LIGHTNING FIRE SAFETY SYSTEMS; LINK CONTRACTING SERVICES; LORNE STEWART; LOYAL REFURBISHMENT; MACHENAIR; MARLOWE FIRE & SECURITY; MARSHDALE CONSTRUCTION; MASSON SEELEY; MAURICE FLYNN & SONS; MG SIGNS; MICAD SYSTEMS; MIDLAND MEDICAL SERVICES; MIDWEST ELECTRICAL SERVICES LTD MIDWEST ELECTRICAL SERVICES; MITIE PROPERTY SERVICES (UK; MODEL SIGNAGE; NCS TECHNOLOGY; NIFES CONSULTING GROUP; NMCN PLC (GALLIFORD TRY; NORSE COMMERCIAL SERVICES; NOVUS PROPERTY SOLUTIONS; O. HEAP & SON (DERBY; PARR FACILITIES MANAGEMENT; PCP BUILDING & RESTORATION; PERFORMANCE ELECTRICAL; PHS COMPLIANCE; POWELL SYSTEMS MAINTENANCE; POWER CONTROL; POWER ELECTRICS GENERATORS; PROJECT FM; PROLICHT; PSR & SONS JOINERS AND BUILDING CONTRACTORS; PYROTEC SERVICES; R & B DECORATORS AND REFURBISHMENT; RECORD; REFCOOL REFRIGERATION; REXEL; RIGHTGREEN RECYCLE; RIVERCREST LTD T/A RICHARD SOAN ROOFING SERVICES; RS COMPONENTS; S B S ELECTRICAL HEATING & PLUMBING SERVICES; SAFEHINGE PRIMERA; SAKER CONTROLS; SCHOOLING BUILDING CONTRACTOR; SEE SERVICES; SEECO (SINGLE PLY; SENSECO SYSTEMS; SHJ HOSPITAL PIPELINES; SIGNS PRESTON; SMITH & BYFORD; SPACE SOLUTIONS; SPIE; STOIC ROOFING & CONSTRUCTION; SUDLOWS; TAILORED FIRE & SECURITY (MANCHESTER; TCS; TENSOR; TESGL; THE JAMES MERCER GROUP; THERMATIC TFM; THOR FIRE CONTROL; TOUREEN RETAIL; TRIOS FACILITIES MANAGEMENT; UPS BUILDING & MAINTENANCE; VENTRO; VWG MECHANICAL; W WRIGHT ELECTRICAL; WILLIAM GOUGH & SON; ZIP WATER |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79993100 - Facilities management services

## Release History

- 23 Jun 2022 at 09:24 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017147-2022
- 20 Jun 2022 at 13:34 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016821-2022

## Notice URLs

- http://www.sbs.nhs.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:492078-2020:TEXT:EN:HTML

## Provenance

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