---
title: "Learning and Development Managed Services"
ocid: "ocds-h6vhtk-0348b3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0348b3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0348b3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0348b3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "OFCOM"
published: "2023-06-27"
---

# Learning and Development Managed Services

Buyer: OFCOM  
Current stage: Award  
OCID: ocds-h6vhtk-0348b3

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## Summary

The buying organisation OFCOM has awarded a contract for the provision of learning and development managed services. The title of the procurement process is "Learning and Development Managed Services" falling under the Training services industry category. The procurement stage was initiated as a tender and has already been completed. The contract was awarded to KPMG LLP with a value of £335,000. The location for service delivery is London, and the procurement method was a "Restricted procedure". The key date for this contract was the date it was signed, which was on 30th March 2023.

This procurement process managed by OFCOM presents opportunities for businesses in the services industry, particularly those offering learning and development managed services. Businesses that excel in providing customer-focused, scalable administration and learner support solutions will find this tender well-suited for their expertise. The contract includes options for extension, providing long-term growth potential. As the contract involves agile supply chain management and meeting specific requirements, businesses with a focus on quality assurance, flexibility, and stakeholder engagement will be most competitive in this process.

## Notice

Provision of learning and development managed services The Supplier shall provide learning administrative support, learning content procurement support as well access to a dynamic pool of best-in-class content suppliers and trainers, facilitators and learning designers from its own resource pool and through subcontracting arrangements and matching to Contracting Authorities exact requirements. Ofcom's work force is spread throughout the UK and therefore the supplier provision will need to flex around remote and hybrid working, as well as be versed in making adjustments when required to enable the learning to be accessible by all in both delivery and design. (e.g. neurodiverse colleague requirements) The services (subject to the agreement of corresponding work orders) will include but shall not be limited to; * Engaging with the market to create a dynamic and agile supply chain through subcontracting arrangements * Supply chain vetting and selection (financial, capability, stability, quality assurance etc.) * Managing the gateway spend approvals process * Reviewing the requirements specification to ensure fitness for purpose * Running the external procurement process The Supplier shall deliver customer focused, end-to-end, scalable administration and learner support solutions that are designed to ensure the highest quality user experience whilst streamlining processes and reducing costs. The services (subject to the agreement of corresponding work orders) will include but shall not be limited to; * Online booking and registration process * Planning and schedule management * Confirmations, joining instructions, transfers, cancellations and amendments * Delegate management, pre-course administration and communications * Logistical planning and coordination of trainers, facilitators and learners * Location sourcing * Inventory management, course materials printing and distribution * Content catalogue management * Evaluation and quality assurance of all aspects of a course or product * Invoice payments and consolidated invoicing * Learning administration service desk, telephone and online assistance helpdesk

### Lot Information

Lot 1

Provision of learning and development managed services

Options: Options available to extend contract by up to a further 24 months, as further detailed in the procurement documents.

Renewal: The initial 36 month duration commences after a 2/3 month mobilisation period. Options available to extend contract by up to a further 24 months, as further detailed in the procurement documents.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018312-2023 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jun 2023 |
| Submission deadline | 21 Jul 2022 |
| Future notice date | Not specified |
| Award date | 29 Mar 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | £400,000 |
| Awards value | Not specified |
| Contracts value | £335,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFCOM |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 9HA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | Borough & Bankside |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KPMG |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 80 - Education and training services

### Codes

- 75121000 - Administrative educational services
- 80000000 - Education and training services
- 80420000 - E-learning services
- 80430000 - Adult-education services at university level
- 80500000 - Training services
- 80510000 - Specialist training services
- 80511000 - Staff training services
- 80521000 - Training programme services
- 80540000 - Environmental training services
- 80550000 - Safety training services
- 80560000 - Health and first-aid training services
- 80570000 - Personal development training services

## Release History

- 27 Jun 2023 at 16:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/018312-2023
- 21 Jun 2022 at 11:48 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/016910-2022

## Notice URLs

- https://ofcom.bravosolution.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0348b3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0348b3.json.